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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Comfortable hotel, walk to Cheltenham Town Hall

Choose dates to view prices

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Daily continental breakfast for a fee
Quadruple Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Explore the area

Map
Wellington Street, Cheltenham, England, GL50 1XZ
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationEveryman Theatre7 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)72 min drive

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Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

8.2/10 Very Good
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

7.5/10 Good
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Private kitchenette | Coffee/tea maker, electric kettle

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

10/10 Exceptional
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room

10/10 Exceptional
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double Room

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.5/10 Exceptional
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room

10/10 Exceptional
  • 300 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Cheltenham

Cheltenham Town Hall is within a 5-minute walk of Citrus Hotel Cheltenham by Compass Hospitality while other popular sites like Everyman Theatre are within a 15-minute stroll. This 59-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • Everyman Theatre - 7 min walk
  • Cheltenham General Hospital - 11 min walk
  • University of Gloucestershire - 17 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 3 min drive
  • The preferred airport is Birmingham Airport (BHX): 73-min drive, 59.8 mi/96.2 km.

Restaurants

  • Planet Caravan - 2 min walk
  • Moon Under Water - 2 min walk
  • German Doner Kebab - 3 min walk
  • Spectre - 3 min walk
  • Kibou Sushi - 8 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Comfortable hotel, walk to Cheltenham Town Hall
Citrus Hotel Cheltenham by Compass Hospitality features free WiFi in public areas, coffee in a common area, and express check-out. If you drive, put free offsite parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has laundry facilities.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 22 and December 27.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 0–6.95 for adults, and GBP 0–2.95 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Are free cancellation options available at Citrus Hotel Cheltenham by Compass Hospitality?

Citrus Hotel Cheltenham by Compass Hospitality provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on Jun 23, 2024 start from $60.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Citrus Hotel Cheltenham by Compass Hospitality?

Guests positively rate the hotel's location in Cheltenham, just steps from Cheltenham Town Hall and Cheltenham Playhouse, and within a short walk of Everyman Theatre. You'll also find The Promenade and Pittville Park less than a mile away.

Is there parking available at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, parking is offered for GBP 10 per day.

Does Citrus Hotel Cheltenham by Compass Hospitality include a casino on the premises?

No, Citrus Hotel Cheltenham by Compass Hospitality doesn't have a casino.

Is there an indoor pool at Citrus Hotel Cheltenham by Compass Hospitality?

No, there is no indoor pool at this hotel.

Is Citrus Hotel Cheltenham by Compass Hospitality good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchenettes and bathrobes.

Does Citrus Hotel Cheltenham by Compass Hospitality have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citrus Hotel Cheltenham by Compass Hospitality feature a restaurant that includes a breakfast menu?

Yes, Citrus Hotel Cheltenham by Compass Hospitality serves continental breakfast for a surcharge each morning at Lobby Bar.

Does Citrus Hotel Cheltenham by Compass Hospitality allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Citrus Hotel Cheltenham by Compass Hospitality for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Does Citrus Hotel Cheltenham by Compass Hospitality have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Citrus Hotel Cheltenham by Compass Hospitality?

No, there aren't any guestrooms with balconies at Citrus Hotel Cheltenham by Compass Hospitality.

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 775 reviews" "
Rating 8 - Good. 311 out of 775 reviews" "
Rating 6 - Okay. 137 out of 775 reviews" "
Rating 4 - Poor. 55 out of 775 reviews" "
Rating 2 - Terrible. 36 out of 775 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Room was dirty , the duvet smelled of sweat and the carpet was filthy. Fi xtures and fittings were broken.
Stayed 2 nights in Feb 2024

8/10 Good

Glenn

Stayed 1 night in Feb 2024

2/10 Terrible

tim

i was told i did t have a booking on that night and was turned away, I ended up sleeping in a bush
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Dominic

Stayed 3 nights in Aug 2023

10/10 Excellent

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived and the first room we was out Into was room 109 it was filthy there was black bits in the bathroom draws and dust well was Thick and everywhere so we approached front desk and complained immediately they said we could move and agree with us and upgraded us to a suite upon the second floor 217 loverly clean room But problems struck again the heating didn’t work and the staff couldn’t get it to work In the words basil faulty it was flue bard so a portable Heater was given to us after three hours and kept On the room was kind of a tick ( But which room Don’t have plug sockets next to the bed I Thought this was stupid but the rest of the room was great laid out well as. We enjoyed Despite the start and the ups and downs downs don’t let it put you of the hotel is. Very well located and the staff are just fabulous and awesome they work there socks of to make sure your stay goes well :) 10/10 staff 10/10 Breakfast it’s simple and cheap 7/10 for rooms and laid out and cleaness levels 4/10 Bar don’t have a great selection and. No sprits 10/10 for location
Stayed 2 nights in Jan 2024

6/10 Okay

Michal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, plenty of dining options walking distance.
Stayed 1 night in Jan 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2023