2/10 Terrible
Patricia A.
May 14, 2024
Disliked: Cleanliness, staff & service
At first glance this hotel seemed ok but I found serious problems. The first was lack of cleanliness. The twin beds were on rollers and very easily moved. Well, as the beds moved the floor underneath was found to be extremely dirty. One bed had someone else’s spilled medicine/pills and bottle top. Both beds had shredded bedding underneath and what looked like small animal poop. The hotel needs to ensure the maids clean under the beds every day and they may need to bring in a professional exterminator. Or not allow pets.
I was really looking forward to a hot breakfast but was super disappointed that the scrambled eggs were apparently made from powder and very grainy so inedible. Worse, after eating only about 1/3 of my breakfast I got up to get some butter and when I turned back a few seconds later the staff were already clearing away my breakfast. I should note that the breakfast room wasn’t particularly busy so they didn’t need to make space so quickly. I didn’t have time to wait to make more toast so I just grabbed a bit of fruit and wound up with a pretty small breakfast. This is all easy to solve. Avoid serving really bad powdered eggs. Don’t rush too fast to clear away dishes especially with lots of food still on them. Wait at least a minute. Better yet— do what the Japanese do and hand out laminated cards with ‘still eating’ on one side and ‘finished—please clear’ on the other.
Usually holiday inn hotels are at least clean. Spilled pills and poop— not good.
Patricia A.
Stayed 1 night in May 2024