Ashford International Hotel & Spa

4.0 star property
Upscale hotel with full-service spa and health club
VIP Access

Choose dates to view prices

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Lobby sitting area
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • Spa
  • Parking included

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Popular LocationAshford Designer Outlet4 min drive
  • Popular LocationWillesborough Windmill5 min drive
  • Popular LocationGusbourne Estate Winery16 min drive
  • AirportLondon (LGW-Gatwick)70 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Double Room

8.6/10 Very Good
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.8/10 Excellent
  • Sleeps 2
  • 2 Twin Beds

Superior King Room

8.3/10 Very Good
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

8.4/10 Very Good
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Ashford

Ashford International Hotel & Spa places you within a mile (2 km) of Ashford Museum and St Mary The Virgin Church. This 179-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • The nearest major airports are:<br />London (SEN-Southend): 87-min drive, 67.8 mi/109.1 km<br /> Gatwick Airport (LGW): 70-min drive, 59.8 mi/96.3 km<br /> <p>The preferred airport is Gatwick Airport (LGW). </p>

Restaurants

  • Made Inn - 16 min walk
  • McDonald's - 15 min walk
  • Dobbies Garden Centre - 15 min walk
  • McDonald's - 20 min walk
  • PizzaExpress - 20 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel with full-service spa and health club
Ashford International Hotel & Spa features a full-service spa, an indoor pool, and a gym. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Are free cancellation options available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ashford International Hotel & Spa?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on Jun 9, 2024 start from $81.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Ashford International Hotel & Spa?

Based on positive ratings, guests enjoy the hotel's location in Ashford, and it's within a short 19-minute walk of Ashford Museum. You'll also find Ashford Designer Outlet and Willesborough Windmill within a short drive.

Will I be able to park at Ashford International Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Ashford International Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and body wraps.

Does Ashford International Hotel & Spa feature a casino at the property?

No, Ashford International Hotel & Spa doesn't have a casino.

Is there an indoor pool at Ashford International Hotel & Spa?

Yes, this hotel has an indoor pool along with a spa tub.

Is Ashford International Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Ashford International Hotel & Spa?

Yes, this hotel has a spa tub.

Does Ashford International Hotel & Spa have a restaurant that serves breakfast?

Yes, Ashford International Hotel & Spa serves buffet breakfast for a surcharge each morning at Horizon Restaurant.

Does Ashford International Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ashford International Hotel & Spa for a fee of GBP 25.00 per accommodation, per night.

Are there connecting rooms at Ashford International Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ashford International Hotel & Spa?

The closest major airport to Ashford International Hotel & Spa is London (SEN-Southend), which is about 29.2 mi away.

Are there rooms with balconies at Ashford International Hotel & Spa?

No, there aren't any guestrooms with balconies at Ashford International Hotel & Spa.

Does Ashford International Hotel & Spa have a wedding venue on site?

There are wedding services available at Ashford International Hotel & Spa if that's in your vacation plans.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 1003 reviews" "
Rating 8 - Good. 331 out of 1003 reviews" "
Rating 6 - Okay. 161 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

JOHN

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic location epic room epic staff
To say staff are good is an understatement! Upgraded room
Stayed 1 night in Feb 2024

8/10 Good

PHILIP

Traveled with pets
Liked: Cleanliness
Overall the hotel is good value for money and conveniently situated if you have a car. It is a very busy hotel with conferences and thus this led to a shortage of coffee mugs for their own guests on one day. Although a dog friendly hotel, don't expect to be eating breakfast with your loved pooch, anywhere near the restaurant, especially if there is a conference going on. Considering there was a section of the restaurant that was a long way from any cooked food, this could have been opened up for customers with their dogs, instead on one day we had to eat our breakfast near the entrance doors of the hotel! Spa/swimming is available but attention is required on ensuring that lockers are not broken and floors are as clean as possible.
Stayed 5 nights in Feb 2024

10/10 Excellent

Molly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having free pool access but lack of drinks in bar, only one cocktail avaliable when we went!
Stayed 2 nights in Feb 2024

4/10 Poor

Gianluca

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only issues we had was when i booked it, i was garainteed an early check in due to a wedding, we weren't allowed to check in early and you aparantly don't do that. And then the mattress was awful, literally felt like we were laying on cardboard with a tiny bit of padding, both me and my wife struggled to sleep on it.

8/10 Good

Callum

Stayed 1 night in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Stayed 1 night in Feb 2024

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Stayed 1 night in Jan 2024