Alaska Adventure Vacation Packages

The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.

Great staff and clean room

Later afternoon of night 1 we checked into hotel for three nights. Upon check in was moved from queen room to king room. On night 2 we were awoken at 11:00 pm by pounding on our hotel door, even with the Privacy Please sign up. Front desk staff wanted to know why we hadnt checked out and what time the next day we were going to. After explaining our lack of sleep situation, and not very happy about being woke up in the middle of our night (4 hr difference where we come from), she asked we come down in morning to take care of checkout (which wasn’t for another day yet). The following morning, after speaking with manager, we were given some BS story about the room being double booked due to full capacity of hotel stating ‘they figured it out and assigned the other guest a different room. Explain to me how they couldn’t have done that without rudely waking us up? Especially since it was Breakfast; food was typical sausage (overcooked and hard) eggs (undercooked) potatoes (overcooked and hard), yogurt, pancakes, juice and coffee. Staff; manager nor front desk associate had zero empathy for waking us up. Manager went as far as to tell us she had no idea what her front desk staff was doing upon guest check ins.

The location is very good

The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.

Great staff and clean room

Later afternoon of night 1 we checked into hotel for three nights. Upon check in was moved from queen room to king room. On night 2 we were awoken at 11:00 pm by pounding on our hotel door, even with the Privacy Please sign up. Front desk staff wanted to know why we hadnt checked out and what time the next day we were going to. After explaining our lack of sleep situation, and not very happy about being woke up in the middle of our night (4 hr difference where we come from), she asked we come down in morning to take care of checkout (which wasn’t for another day yet). The following morning, after speaking with manager, we were given some BS story about the room being double booked due to full capacity of hotel stating ‘they figured it out and assigned the other guest a different room. Explain to me how they couldn’t have done that without rudely waking us up? Especially since it was Breakfast; food was typical sausage (overcooked and hard) eggs (undercooked) potatoes (overcooked and hard), yogurt, pancakes, juice and coffee. Staff; manager nor front desk associate had zero empathy for waking us up. Manager went as far as to tell us she had no idea what her front desk staff was doing upon guest check ins.

Was an awful experience. Will never return. Bathroom had mold. Just terrible.

The location is very good

Was an awful experience. Will never return. Bathroom had mold. Just terrible.

The location is very good