Mercure City Zwolle Hotel

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure City Zwolle Hotel

Reception
Privilege, Superior Double Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, desk, iron/ironing board
Front of property - evening/night
Exterior
Privilege, Superior Double Room, 1 Double Bed with Sofa bed | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Hertsenbergweg 1, Zwolle, 8041 BA
  • IJsselhallen Zwolle
    ‪2 min drive‬
  • Grote Markt
    ‪4 min drive‬
  • Museum De Fundatie
    ‪4 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Zwolle

Mercure City Zwolle Hotel places you within 2 miles (3 km) of popular sights like IJsselhallen Zwolle and Overijssels Ventrum Beeldende Kunsten. This 72-room, 4-star hotel has conveniences like free in-room WiFi, a 24-hour business center, and a conference center.

What's nearby

  • Dinoland - 17 min walk - 1.0 mile
  • IJsselhallen Zwolle - 2 min drive - 1.1 miles
  • Grote Markt - 4 min drive - 1.5 miles
  • Museum De Fundatie - 4 min drive - 1.9 miles
  • Anningahof Sculpture Park - 6 min drive - 5.2 miles

Getting around

  • Zwolle Station - 7 min drive
  • Amsterdam Airport Schiphol (AMS) - 82 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
Mercure City Zwolle Hotel features free WiFi in public areas, meeting rooms, and a conference center. Self parking is available for EUR 4.50 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, phones, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 4.50 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant de Hanze

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Handrails in stairways (51 inches high)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 4.50 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Frequently asked questions

Are free cancellation options available at Mercure City Zwolle Hotel?

Mercure City Zwolle Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Mercure City Zwolle Hotel?

This hotel is located in Zwolle, close to Dinoland, IJsselhallen Zwolle, and Museum De Fundatie. You'll also find Grote Markt and Sassenpoort within a short drive.

Is parking available on site at Mercure City Zwolle Hotel?

Yes, parking is offered for EUR 4.50 per night. Electric car charging is also available for guests.

Does Mercure City Zwolle Hotel include a casino on the premises?

No, Mercure City Zwolle Hotel doesn't have a casino.

Is there an indoor pool at Mercure City Zwolle Hotel?

No, there is no indoor pool at this hotel.

Is Mercure City Zwolle Hotel good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and slippers.

Are there hot tubs at Mercure City Zwolle Hotel?

No, there isn't a spa tub at this hotel.

Does Mercure City Zwolle Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure City Zwolle Hotel serves buffet breakfast for a surcharge each morning at Restaurant de Hanze.

Does Mercure City Zwolle Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure City Zwolle Hotel for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Mercure City Zwolle Hotel?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Mercure City Zwolle Hotel?

No, there aren't any guestrooms with balconies at Mercure City Zwolle Hotel.

Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 565 reviews
Rating 8 - Good. 292 out of 565 reviews
Rating 6 - Okay. 56 out of 565 reviews
Rating 4 - Poor. 13 out of 565 reviews
Rating 2 - Terrible. 7 out of 565 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dongjun

Stayed 5 nights in Mar 2025

10/10 Excellent

Jawwad

Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Aleksander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.
Stayed 4 nights in Nov 2024

8/10 Good

Justin

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.
Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.
Stayed 1 night in Jun 2024

8/10 Good

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Traveled with family
For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure
Stayed 1 night in Feb 2024

6/10 Okay

David

Business traveler
Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
Stayed 1 night in Sep 2023

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Stayed 1 night in Jun 2023

10/10 Excellent

Stephanus

Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Jacob, Pointe Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great service.

8/10 Good

Anna P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

TREVOR

Stayed 3 nights in Jul 2022

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Nov 2021

8/10 Good

Liv

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.
Stayed 1 night in Oct 2021

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home
Stayed 4 nights in Jul 2021

6/10 Okay

Hans, Meijel

Traveled with partner
Disliked: Amenities
Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020