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Mercure Zürich City

4.0 star property

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Photo gallery for Mercure Zürich City

Exterior
Daily buffet breakfast (CHF 29 per person)
Exterior
Sauna, hot tub, steam room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Vulkanstrasse 108b, Zürich, 8048
  • Place, Swiss Life Arena
    ‪6 min walk‬
  • Place, Hardturm
    ‪19 min walk‬
  • Place, Letzigrund Stadium
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, Connecting Rooms

  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Zürich

Located in Zürich Center, Mercure Zürich City is within a few miles (5 km) of popular sights such as Swiss National Museum and Bahnhofstrasse. This 4-star hotel has 319 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Zürich and also close to University of Zurich and Fraumuenster.

What's nearby

  • Swiss Life Arena - 6 min walk - 0.4 miles
  • Hardturm - 19 min walk - 1.0 mile
  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • SIX Swiss Exchange - 3 min drive - 1.3 miles
  • Technopark Business Center - 4 min drive - 2.0 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 31 min drive

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Socar - ‬9 min walk
  • ‪La Taquería - ‬11 min walk
  • ‪Peking Garden - ‬6 min walk

About this property

Mercure Zürich City

Guests staying at Mercure Zürich City enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for CHF 29 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and bathrobes. Desks, wardrobes or closets, and desk chairs are other standard amenities.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
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The price is $140
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Are free cancellation options available at Mercure Zürich City ?

Mercure Zürich City provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Zürich City ?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Mar 29, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Mercure Zürich City ?

This hotel is situated in Zürich Center within a short 6-minute walk of Swiss Life Arena. You'll also find Letzigrund Stadium and Swiss National Museum within a short drive.

Is parking available on site at Mercure Zürich City ?

Yes, secured parking is offered for CHF 29 per night. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is a spa located at Mercure Zürich City ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Zürich City feature a casino?

No, Mercure Zürich City doesn't have a casino.

Is there an indoor pool at Mercure Zürich City ?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Mercure Zürich City ?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Mercure Zürich City have a hot tub?

No, but this hotel does have a sauna.

Does Mercure Zürich City have a restaurant with a breakfast menu?

Yes, Mercure Zürich City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Zürich City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Zürich City for a fee of CHF 25 per pet, per night.

Does Mercure Zürich City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Zürich City ?

The closest major airport to Mercure Zürich City is Zurich Airport (ZRH), which is 13.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Mercure Zürich City ?

No, there aren't any guestrooms at Mercure Zürich City that offer a balcony.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 675 reviews
Rating 8 - Good. 201 out of 675 reviews
Rating 6 - Okay. 79 out of 675 reviews
Rating 4 - Poor. 25 out of 675 reviews
Rating 2 - Terrible. 21 out of 675 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Po-Hsun

Liked: Cleanliness, staff & service, amenities
Nice hotel near station
Stayed 1 night in Dec 2025

8/10 Good

Alber

Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Wai Yip

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean and modern. Though the railtracks are right opposite the hotel you couldn't hear trains going past from your room. Train station 100m from hotel & very convenient to get to old town/ lake/ airport. Good breakfast and gym & sauna nice too.
Stayed 1 night in Dec 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is located out of the city but is very well connected by public transport. We had a larger room with a great view over the train tracks, but the lack of housekeeping lets this hotel down. Unless you request it, the rooms are not cleaned.
Stayed 3 nights in Nov 2025

6/10 Okay

Alber

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

4/10 Poor

Alber

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had some issue with my room grade
Stayed 3 nights in Dec 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Room was nice, very big unlike the bath towels!! We had no hot water on the final day, we went to reception to ask for help and was told theres a problem, nothing we can do you just have to wait. Not good customer service.
Stayed 3 nights in Nov 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Sadia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was very slow and inconvenient. It took us almost a hour in the lobby because there was a huge group of tourists that hadcome before us but even though there were two receptionists they were really slow and inefficient. They were really slow and scanned all our passports even the kids’ not sure why and when they finally gave us the keys to our rooms (we booked two rooms) one pass ended up not even working so we had to come downstairs multiple times to make it work. Also they told us they would arrange a sofa bed but took ages to get someone to our room to set it up. It was raining outside so we asked them for umbrellas for our family and they were rude and refused to give us more than two umbrellas even though we had booked two rooms and were a family of 5 people with little kids!
Stayed 1 night in Aug 2025

8/10 Good

Alber

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. convenient fitness center and market nearby
Stayed 3 nights in Nov 2025

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Excellent staff, great accommodation, easy parking and very cleanly.
Stayed 2 nights in Oct 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, amenities
Room was clean, friendly staff, the buffet breakfast was great! Easy 5 minute walk to the train station.
Stayed 3 nights in Oct 2025

8/10 Good

Alber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Avis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

Aman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff very professional. Great location. Will definitely stay here again
Stayed 2 nights in Oct 2025

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