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Pacífica Grand Zihuatanejo

3.0 star property
Beachfront, with spa services

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Photo gallery for Pacífica Grand Zihuatanejo

Relax on the balcony with a clear view of the sea and distant hills, featuring a hot tub and comfortable seating.
Enjoy breathtaking views of the coastline from this balcony, featuring a hot tub, lounge chair, and table.
Relax in this serene retreat with a large bed, a balcony offering breathtaking views of the sea and mountains.
Enjoy ocean views from your balcony in a room nestled among lush greenery.
Relax in this spacious living area with a high ceiling, comfortable sofa, and flat-screen TV.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Kitchen
  • Parking included

Explore the area

Map
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
  • La Ropa Beach
    ‪10 min walk‬
  • Las Gatas Beach
    ‪10 min walk‬
  • Zihuatanejo Bay
    ‪12 min walk‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪18 min drive‬

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Room options

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | 1 bedroom, in-room safe, individually decorated, individually furnished

Grand Suite, Sea View

  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Senior Suite, 1 Bedroom, Sea View

Senior Suite, 1 Bedroom, Sea View | 1 bedroom, in-room safe, individually decorated, individually furnished

Senior Suite, 1 Bedroom, Sea View

  • 1310 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

About the neighborhood

Zihuatanejo

Located in Playa Las Gatas, Pacífica Grand Zihuatanejo is adjacent to Zihuatanejo Bay and a short stroll from Las Gatas Beach. This 10-room, 3-star hotel has 2 outdoor pools along with private in-room pools and free in-room WiFi.

What's nearby

  • La Ropa Beach - 10 min walk - 0.6 miles
  • Las Gatas Beach - 10 min walk - 0.6 miles
  • Zihuatanejo Bay - 12 min walk - 0.7 miles
  • La Madera Beach - 4 min drive - 2.2 miles
  • Municipal Market - 5 min drive - 2.6 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 35 min drive

Restaurants

  • ‪Hao - ‬4 min drive
  • ‪Restaurant-Bar Coco Loco - ‬8 min walk
  • ‪Gloria en el Mar - ‬14 min walk
  • ‪Il Mare - ‬4 min drive
  • ‪Bistro del Mar - ‬5 min drive

About this property

Pacífica Grand Zihuatanejo

Beachfront, with spa services
Guests of Pacífica Grand Zihuatanejo enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. You can take advantage of free parking if you drive. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this beach hotel include coffee/tea in a common area, a microwave in a common area, and a terrace.
Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and Netflix. Private pools, kitchens, and iPod docks are other standard amenities.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to noon
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambú
  • El Suspiro
  • La Vista

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Lever door handles
  • No elevator
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • CD player
  • iPod dock
  • MP3 dock
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 3000 per accommodation, per stay
  • Administrative fee: MXN 95 per accommodation, per night
  • Resort fee: MXN 140 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pacifica Grand Zihuatanejo
Pacífica Grand Zihuatanejo Hotel
Pacífica Grand Zihuatanejo Zihuatanejo
Pacífica Grand Zihuatanejo Hotel Zihuatanejo

Frequently asked questions

What can I see around Pacífica Grand Zihuatanejo?

This hotel is situated in Playa Las Gatas, just steps from Zihuatanejo Bay. You'll also find La Ropa Beach and Las Gatas Beach within a short drive.

Will I be able to park at Pacífica Grand Zihuatanejo?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Pacífica Grand Zihuatanejo?

Spa services at the hotel include hot stone massages, deep-tissue massages, and body wraps.

Does Pacífica Grand Zihuatanejo feature a casino at the property?

No, Pacífica Grand Zihuatanejo doesn't have a casino.

Is there an indoor pool at Pacífica Grand Zihuatanejo?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Pacífica Grand Zihuatanejo?

This beachfront hotel offers many amenities for couples, including a private pool as well as 2 outdoor pools and 3 bars.

Does Pacífica Grand Zihuatanejo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pacífica Grand Zihuatanejo have a restaurant that serves breakfast?

Yes, Pacífica Grand Zihuatanejo has 3 restaurants, and serves free buffet breakfast each morning.

Does Pacífica Grand Zihuatanejo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pacífica Grand Zihuatanejo.

Does Pacífica Grand Zihuatanejo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pacífica Grand Zihuatanejo?

The closest major airport to Pacífica Grand Zihuatanejo is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 9.8 mi away (35 minutes by car).

Are there rooms with balconies at Pacífica Grand Zihuatanejo?

No, there aren't any guestrooms with balconies at Pacífica Grand Zihuatanejo.

Pacífica Grand Zihuatanejo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yurit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024

8/10 Good

Ryan Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024

10/10 Excellent

Emily Ross

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024

4/10 Poor

Montserrat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024