Zhangjiajie Country Garden Phoenix Suites Hotel

4.0 star property
Hotel in Zhangjiajie with 2 restaurants and a 24-hour fitness center

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Photo gallery for Zhangjiajie Country Garden Phoenix Suites Hotel

Lobby
Property video
Exterior
Restaurant
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
Banping Village, Shadi Xiang, Yonding District, Zhangjiajie, Hunan
  • Wǔlíngyuán
  • Wulingyuan Scenic and Historic Interest Area
  • Wulingyuan Scenic Area
  • Zhangjiajie (DYG)
    ‪23 min drive‬

Room options

Executive Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Executive Suite, 1 Queen Bed

  • 861 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Family Suite, Multiple Beds

  • 969 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Family Triple Room, Multiple Beds

  • 592 sq ft
  • Hill view
  • Sleeps 3
  • 3 Large Twin Beds

Deluxe Double Room, Non Smoking

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 538 sq ft
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Room (2 Beds)

  • Sleeps 2

Royal Suite

  • Sleeps 4

Oxygen-Enriched Double Bed Room

  • Sleeps 2

Oxygen-Enriched Twin Room

  • Sleeps 2

Panoramic Double Room (With Balcony)

  • Sleeps 2

Oxygen-Enriched Double Bed Suite

  • Sleeps 2

Oxygen-Enriched Twin Suite

  • Sleeps 4

Deluxe Triple Room

  • Sleeps 3

Family Suite

  • Sleeps 4

Panoramic Balcony Twin Room

  • Sleeps 2

Presidential Suite

  • Sleeps 4

About the neighborhood

Zhangjiajie

Located in Yongding, Zhangjiajie Country Garden Phoenix Suites Hotel is 12.4 mi (20 km) from Yuhuangdong Grotto. This 4-star hotel has 1041 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Bailong Elevator - 21 min drive - 10.9 miles
  • Zhangjiajie National Forest Park - 27 min drive - 18.1 miles
  • Tianmen Mountain Cable Car - 31 min drive - 19.5 miles
  • Wulingyuan Scenic Reserve - 36 min drive - 14.1 miles
  • Great Gate at Tianmen Mountain - 41 min drive - 20.2 miles

Getting around

  • Zhangjiajie (DYG) - 29 min drive

Restaurants

  • 张家界小向客栈
  • 农家特色商务酒楼
  • ‪葛根粉粥 - ‬16 min drive
  • ‪红河谷土家美食宫ktv包房 - ‬16 min drive
  • ‪麦当劳 - ‬16 min drive

About this property

Zhangjiajie Country Garden Phoenix Suites Hotel

Hotel in Zhangjiajie with 2 restaurants and a 24-hour fitness center
At Zhangjiajie Country Garden Phoenix Suites Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and access to locker space. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

Chinese (Mandarin)

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: CNY 88 for adults and CNY 45 for children
  • 2 restaurants

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 45 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 3:00 PM to 9:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

COUNTRY GARDEN PHOENIX SUIET HOTEL Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET
Country Garden Phoenix Suiet
COUNTRY GARDEN PHOENIX SUIET HOTEL Hotel
COUNTRY GARDEN PHOENIX SUIET HOTEL Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET HOTEL Hotel Zhangjiajie

Frequently asked questions

Are free cancellation options available at Zhangjiajie Country Garden Phoenix Suites Hotel?

Zhangjiajie Country Garden Phoenix Suites Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see around Zhangjiajie Country Garden Phoenix Suites Hotel?

This hotel is situated in Yongding, close to Wǔlíngyuán, Huanglong Cave, and Bailong Elevator.

Is parking available on site at Zhangjiajie Country Garden Phoenix Suites Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Zhangjiajie Country Garden Phoenix Suites Hotel have a casino on the premises?

No, Zhangjiajie Country Garden Phoenix Suites Hotel doesn't have a casino.

Will I find an indoor pool at Zhangjiajie Country Garden Phoenix Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3:00 PM and 9:30 PM and the seasonal pool is normally open from July until August.

What do couples enjoy most about Zhangjiajie Country Garden Phoenix Suites Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a separate bath and shower, and a turndown service.

Are there hot tubs at Zhangjiajie Country Garden Phoenix Suites Hotel?

No, this hotel doesn't have a spa tub.

Does Zhangjiajie Country Garden Phoenix Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Zhangjiajie Country Garden Phoenix Suites Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Zhangjiajie Country Garden Phoenix Suites Hotel allow pets to stay free of charge?

No, pets aren't allowed at Zhangjiajie Country Garden Phoenix Suites Hotel.

Are there connecting rooms at Zhangjiajie Country Garden Phoenix Suites Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Zhangjiajie Country Garden Phoenix Suites Hotel?

The closest major airport to Zhangjiajie Country Garden Phoenix Suites Hotel is Zhangjiajie (DYG), which is 13.7 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Zhangjiajie Country Garden Phoenix Suites Hotel?

No, you won't find guestrooms with balconies at Zhangjiajie Country Garden Phoenix Suites Hotel.

Zhangjiajie Country Garden Phoenix Suites Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very interesting hotel

We visited the hotel in off season so we have to expect that it is not up to full operation. I believe we were on two guests in this 900 plus room resort. The assistant manager was so helpful to us with researching things to do and places to eat in the area which made things much easier. The rooms were big and comfortable so no complaints there. I took advantage of the inexpensive in-house massages. Easy to get around using Didi. Would probably stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the mountains with a good view. The hotel was decorated very nice for Christmas. The indoor swimming pool is not open year round like I thought though and the restaurants close earlier during non-peak travel season so rely on room service if you want food late (it was good food).
Stayed 1 night in Dec 2018

10/10 Excellent

Eugen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel.
Stayed 4 nights in May 2024