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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Property preview
Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Sauna, steam room, body treatments, hot stone massages, sports massages
Lobby lounge

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bahnhofplatz 18, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for View Double Room +

View Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for The High

The High | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Penthouse

Penthouse | View from room

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Cottage

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Double Room Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Ground Floor

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Suite Ground Floor

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is within a 10-minute walk of popular sights such as Matterhorn Museum and Kirchbrücke. This 4-room, 4.5-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Golden India - ‬2 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Luxury hotel with a full-service spa and free breakfast
At SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an arcade/game room.
Guests can expect free WiFi and 70-cm flat-screen TVs with cable channels. Bathrooms offer hair dryers, slippers, children's slippers, and bathrobes. Minibars, espresso makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Sauna, hot tub, steam room, Turkish bath, hot stone massages
BEAUSiTE Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.8 out of 10, Exceptional, 468 reviews
$702 nightly
The price is $739
Jan 13 - Jan 14, 2026
Total with taxes and fees
BEAUSiTE Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on Jan 19, 2026 start from $450.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Is there parking available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, there isn't parking available at the hotel.

Is there a spa at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, and body wraps.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel feature a casino at the property?

No, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel doesn't have a casino.

Is there an indoor pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, but guests can enjoy a steam room at this hotel.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a restaurant with a breakfast menu?

Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel serves free buffet breakfast each morning from its restaurant.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

The closest major airport to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, there aren't any guestrooms with balconies at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 205 out of 215 reviews
Rating 8 - Good. 7 out of 215 reviews
Rating 6 - Okay. 3 out of 215 reviews
Rating 4 - Poor. 0 out of 215 reviews
Rating 2 - Terrible. 0 out of 215 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar, Bentonville

Liked: Cleanliness, staff & service, property conditions & facilities
Best SPA ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hote in Zermatt

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert Niels, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gail Jacoby,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

wong, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and the location,
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Archana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, staff and spa facilities. Clean, modernized, and beautiful. The staff and team have thought of every detail in ensuring comfort and tranquility. The breakfast was phenomenal. Highly recommend and would be my first and only choice in zermatt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon to the Matterhorn

Truly outstanding in every way.
Stayed 2 nights in Sep 2025

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

All aspects of our stay were excellent. The room, cleanliness, spa, food, service, afternoon tea, breakfast, staff, location. We couldn't have wished for better. And we got to see the Matterhorn. Special thanks to Sylva who helped to make our stay very special.
Stayed 2 nights in Aug 2025

10/10 Excellent

man fai, new york

Stayed 3 nights in Aug 2025

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cottage had everything for delightful stay at Zermatt. It had its own sauna. Breakfast was delicious with fresh waffles which kids enjoyed. Coffee & tea time during afternoon was nice hotel have daily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erzheng

Stayed 1 night in Aug 2025

10/10 Excellent

Jelena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyce, Balwyn North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.
Morning view from balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service
Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paolo, Conroe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Bonita Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular!
Stayed 1 night in Aug 2025

10/10 Excellent

David, Bonita Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped into the lobby, we felt the warmth and professionalism of this amazing property. We booked the penthouse and with its direct, sweeping view of the Matterhorn, it was nothing short of spectacular. The spa is also amazing as is the breakfast. Sophia, our hostess at the bar was as warm and engaging as the hotel itself. We’ll be back!
Stayed 1 night in Aug 2025

10/10 Excellent

James, Clarksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

HERTS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shelf spaces. Nice and clean and brand new remodeled
Stayed 2 nights in Aug 2025

10/10 Excellent

Yidong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying at SCHLOSS Zermatt for four nights and absolutely loved it! The family suite is nice, clean, and spacious; breakfast is delicious; and the location is so convenient, just a few steps away from the Zermatt train station, the Gornergrat railway station, and the main station. Zermatt is a lovely place to visit, and SCHLOSS surely add another reason for us to come back and visit again in the future. We will definitely stay here again and would love to recommend it to our friends.
Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay here again.
Stayed 1 night in May 2025