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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property

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Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Lobby lounge
Penthouse | Private kitchen | Espresso maker, electric kettle
Sauna, steam room, body treatments, hot stone massages, sports massages

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bahnhofplatz 18, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Matterhorn Museum
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for View Double Room +

View Double Room + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room +

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The High

The High | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

The High

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Penthouse

Penthouse | View from room

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Cottage

Cottage | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Double Room Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Friends & Family Ground Floor

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Apartment Ground Floor

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Sofa Bed

About the neighborhood

Zermatt

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel places you within a 10-minute stroll of popular attractions such as Matterhorn Museum and Kirchbrücke. This 4-room, 4.5-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles
  • Sunnegga Ski Resort - 17 min walk - 0.9 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Restaurant Derby - ‬4 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Manud - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

At SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an arcade/game room.
Guests can expect free WiFi and 70-cm flat-screen TVs with cable channels. Bathrooms offer hair dryers, slippers, bathrobes, and children's slippers. Minibars, espresso makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Indoor pool
Alpen Resort & Spa Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 513 reviews
$493 nightly
The price is $523
Mar 15 - Mar 16
Total with taxes and fees
Alpen Resort & Spa Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on Mar 10, 2026 start from $496, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt - Furi and Zermatt-Furi Gondola less than a mile away.

Is there parking available at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, there isn't parking at this hotel.

Is there a spa at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, and body wraps.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel feature a casino at the property?

No, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel doesn't have a casino.

Is there an indoor pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, this hotel has an indoor pool.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, but this hotel does have a steam room.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a restaurant with a breakfast menu?

Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel serves free buffet breakfast each morning from its restaurant.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

The closest major airport to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

No, there aren't any guestrooms with balconies at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 213 out of 223 reviews
Rating 8 - Good. 7 out of 223 reviews
Rating 6 - Okay. 3 out of 223 reviews
Rating 4 - Poor. 0 out of 223 reviews
Rating 2 - Terrible. 0 out of 223 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Shixuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is the best! And the hotel staff is very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Kok Khim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was wonderful, with warm and friendly staff creating a welcoming atmosphere. Its location is excellent, situated right beside Zermatt Central station, making it convenient for travel and close to shopping streets. The Luxury Suite Ground Floor was spacious, clean, and well-equipped with a washer, dryer, and kitchen, allowing for comfortable and independent living during the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa, Spencer

Liked: Cleanliness, property conditions & facilities
Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!
Stayed 3 nights in Sep 2025

10/10 Excellent

Norman

Stayed 1 night in Oct 2025

10/10 Excellent

William, Powell Butte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm staff, and great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Minesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Perfect location for early morning train ride.
Stayed 2 nights in Sep 2025

6/10 Okay

Ashish

Stayed 4 nights in Sep 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

khisal

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!
Lobby
Lobby
Breads @ breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory, Dana Point

Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodation we have ever had before, like we were home. Highly recommended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Stayed 1 night in Sep 2025

8/10 Good

LAI HAR SANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar, Bentonville

Liked: Cleanliness, staff & service, property conditions & facilities
Best SPA ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hote in Zermatt

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert Niels, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gail Jacoby,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

wong, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and the location,
Stayed 3 nights in Sep 2025