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Backstage Boutique Hotel

4.0 star property
Luxurious ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Backstage Boutique Hotel

Guests can enjoy a refreshing swim in the pool surrounded by large windows.
Enjoy breathtaking views of the snow-covered mountains and town below from the comfort of this stylish room.
Relax in our inviting lobby with plush sofas, a wooden bench, and a glass wall offering a view of the interior.
Enjoy expansive views of the surrounding landscape from the balcony area with outdoor seating.
Relax in style with comfortable seating and a central coffee table, surrounded by umbrellas and a serene mountain backdrop.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Hot Tub

Explore the area

Map
Hofmattstrasse 4, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

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Room options

View all photos for Family Cube Loft

Family Cube Loft | 1 bedroom, down comforters, free minibar, in-room safe

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cube Loft

Cube Loft | 1 bedroom, down comforters, free minibar, in-room safe

Cube Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | 1 bedroom, down comforters, free minibar, in-room safe

Cozy Art (standard room)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Backstage Boutique Hotel is adjacent to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Zermatt Visitor Center. This 4-star hotel has 34 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 13 min walk - 0.7 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Backstage Boutique Hotel

Luxurious ski hotel with 2 restaurants
Guests staying at Backstage Boutique Hotel enjoy access to a full-service spa, an outdoor pool, and a sauna. Transportation is made easy with limo/town car service. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include free WiFi in public areas, a hot tub, and meeting rooms.
48-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include free minibar items, balconies, and sitting areas.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Awards and affiliations

Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveler Hot List.

Languages

English, French, German, Italian, Portuguese, Spanish

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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
10.0 out of 10, Exceptional, 144 reviews
$339 nightly
The price is $362
Jul 30 - Jul 31
Total includes taxes and fees
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Is free cancellation available at Backstage Boutique Hotel?

Backstage Boutique Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around Backstage Boutique Hotel?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt–Sunnegga Funicular less than a mile away.

Is parking available on site at Backstage Boutique Hotel?

No, this hotel doesn't offer parking.

Is there a spa at Backstage Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Backstage Boutique Hotel include a casino?

No, Backstage Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Backstage Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Backstage Boutique Hotel?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Does Backstage Boutique Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Backstage Boutique Hotel have a restaurant with a breakfast menu?

Yes, Backstage Boutique Hotel has 2 restaurants, and serves free continental breakfast each morning.

Will Backstage Boutique Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Backstage Boutique Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Does Backstage Boutique Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Backstage Boutique Hotel?

The closest major airport to Backstage Boutique Hotel is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Backstage Boutique Hotel?

Yes, every guestroom at Backstage Boutique Hotel comes with a balcony with some featuring mountain views.

Backstage Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 339 reviews
Rating 8 - Good. 64 out of 339 reviews
Rating 6 - Okay. 19 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 0 out of 339 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - very friendly helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANDRES, SAN PEDRO GARZA GARCIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay sleep and eat in the heart of zermatt
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely decorated, soft sheets, very good breakfast, very centric location. The staff were very friendly, courteous and helpful, including the bed breakfast staff. And Carmen at the front desk was great! She gave us great recommendations! Freshly squeezed OJ! Good variety of food items. The bed was very comfortable, amazing views from the deck. The spa was fantastic too and it was included. We had daily beverages in our bedroom and snacks and it was included too. We would definitely stay there again. And needless to say, Zermatt was just amazing!
Stayed 2 nights in Oct 2024

8/10 Good

Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hitel
Stayed 1 night in Aug 2024

8/10 Good

Darren

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.
Stayed 2 nights in Jul 2024

8/10 Good

brenden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in zermatt

Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location, not so great hotel

I wanted to love this hotel, but found it to be very awkward and in need of a deep clean and paint job, It is very quirky (which I think is part of the appeal) and was confused by the theme. The kitchen in our sweet was kind of dirty and the shower needed a deep clean. The walls are scuffed and you can tell that the people who stay here "use it hard". The air conditioning was very ineffective with the roof being made out of glass. The front desk staff was not very informative as to area hiking and the like. The man who checked us in was very nice and there was a woman at breakfast every morning (Martha or Marcia) who was the best employee/most helpful that we encountered. More helpful than the front desk. I would choose another place to stay should I visit again.
Stayed 2 nights in Jun 2024

10/10 Excellent

James, Fort Collins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, center of town, amazing!
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out.
Stayed 1 night in May 2024

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Very special boutique style hotel great location in the heart of the action!
Stayed 2 nights in Feb 2024

8/10 Good

Auto House

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and staff was great
Stayed 4 nights in Dec 2023

10/10 Excellent

Kandace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful-1st class all the way!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Stayed 2 nights in Oct 2023

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