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Backstage Boutique SPA Hotel

4.0 star property

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Photo gallery for Backstage Boutique SPA Hotel

Front of property
Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player
Interior
Sky & Stars Suite | Living area | 48-inch flat-screen TV with cable channels, TV, DVD player
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Hofmattstrasse 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Cube Loft

Cube Loft | Down comforters, free minibar, in-room safe, desk

Cube Loft

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | Down comforters, free minibar, in-room safe, desk

Cozy Art (standard room)

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cube Loft

Family Cube Loft | Down comforters, free minibar, in-room safe, desk

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Backstage Boutique SPA Hotel is adjacent to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Zermatt Visitor Center. This 4-star hotel has 34 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Backstage Boutique SPA Hotel

Guests staying at Backstage Boutique SPA Hotel enjoy access to a full-service spa, an outdoor pool, and a sauna. Transportation is made easy with limo/town car service. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include free WiFi in public areas, a hot tub, and a computer station.
48-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include free minibar items, balconies, and sitting areas.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Sauna, hot tub, steam room, Turkish bath, hot stone massages
BEAUSiTE Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.8 out of 10, Exceptional, 479 reviews
$767 nightly
The price is $806
Mar 16 - Mar 17
Total with taxes and fees
BEAUSiTE Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Is free cancellation available at Backstage Boutique SPA Hotel?

Backstage Boutique SPA Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to see around Backstage Boutique SPA Hotel?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt–Sunnegga Funicular less than a mile away.

Will I be able to park at Backstage Boutique SPA Hotel?

No, there isn't parking at this hotel.

Is there a spa at Backstage Boutique SPA Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Backstage Boutique SPA Hotel include a casino?

No, Backstage Boutique SPA Hotel doesn't have a casino.

Will I find an indoor pool at Backstage Boutique SPA Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Backstage Boutique SPA Hotel?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Does Backstage Boutique SPA Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Backstage Boutique SPA Hotel have a restaurant with a breakfast menu?

Yes, Backstage Boutique SPA Hotel has 2 restaurants, and serves free continental breakfast each morning.

Will Backstage Boutique SPA Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Backstage Boutique SPA Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Does Backstage Boutique SPA Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Backstage Boutique SPA Hotel?

The closest major airport to Backstage Boutique SPA Hotel is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies at Backstage Boutique SPA Hotel?

Yes, every guestroom at Backstage Boutique SPA Hotel comes with a balcony with some featuring mountain views.

Backstage Boutique SPA Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 375 reviews
Rating 8 - Good. 72 out of 375 reviews
Rating 6 - Okay. 20 out of 375 reviews
Rating 4 - Poor. 6 out of 375 reviews
Rating 2 - Terrible. 0 out of 375 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MISS IMOGEN

Stayed 2 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rahul, Dublin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Room a but weird and not terribly good UX.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to train. Super friendly staff. Good shower. Great breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Matterhorn visit

Stayed 1 night in Aug 2025

10/10 Excellent

Tasnim

Stayed 2 nights in Aug 2025

10/10 Excellent

natalia, anchorage

Stayed 4 nights in Aug 2025

10/10 Excellent

Sabine

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous hotel with outstanding service!

The most beautiful stay in Zermatt. Everyone was amazingly friendly and welcoming. The food is incredible. The room was outstanding! Modern twist what made it super exciting and beautiful! We loved it and will be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Stayed 2 nights in Jul 2025

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing unique stay

Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - very friendly helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi was not great
Stayed 2 nights in Jul 2025

8/10 Good

Jaisele

Stayed 3 nights in May 2025

10/10 Excellent

Payman

Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff in a stunningly beautiful
Stayed 2 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly gracious and helpful. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

rabia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.
Stayed 2 nights in May 2025

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