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Novotel York Centre

4.0 star property
Riverwalk hotel with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel York Centre

Exterior
Indoor pool
Bar (on property)
Bar (on property)
Superior Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • York Minster
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

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Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(41 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

York

Located in Fishergate, Novotel York Centre is a leisurely stroll from popular sights such as York City Walls and Jorvik Viking Centre. This 146-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • York Barbican - 3 min walk - 0.2 miles
  • York City Walls - 8 min walk - 0.4 miles
  • Jorvik Viking Centre - 8 min walk - 0.4 miles
  • Shambles - 9 min walk - 0.5 miles
  • York Minster - 14 min walk - 0.8 miles

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

Riverwalk hotel with a sauna and a 24-hour front desk
Novotel York Centre offers an indoor pool, a sauna, and free WiFi in public areas. Self parking is available for GBP 17 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and coffee/tea in a common area.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and hair dryers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

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Exterior

Hampton by Hilton York Piccadilly

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  • Air conditioning
9.0 out of 10, Wonderful, 1,067 reviews
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The price is $113
Jun 29 - Jun 30
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 17 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:30 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Is a free cancellation option available at Novotel York Centre?

Novotel York Centre provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Novotel York Centre?

This hotel is situated in Fishergate within a short 10-minute walk of York City Walls and also 10 minutes on foot from Jorvik Viking Centre. You'll also find Shambles and York Minster less than a mile away.

Is there parking available at Novotel York Centre?

Yes, parking is offered for GBP 17 per night. Accessible parking and electric car charging are also available for guests.

Does Novotel York Centre have a casino?

No, Novotel York Centre doesn't have a casino.

Is there an indoor pool at Novotel York Centre?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Novotel York Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel York Centre?

No, but this hotel does have a sauna.

Does Novotel York Centre have a restaurant that serves breakfast?

Yes, Novotel York Centre serves buffet breakfast for a surcharge each morning at Gourmet Bar.

Does Novotel York Centre allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel York Centre for a fee of GBP 17 per pet, per night.

Does Novotel York Centre have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel York Centre?

The closest major airport to Novotel York Centre is Leeds (LBA-Leeds Bradford), which is about 24.4 mi away.

Are there rooms with balconies at Novotel York Centre?

No, there aren't any guestrooms with balconies at Novotel York Centre.

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic as always

Stayed here many times with a small dog. Lovely hotel and staff are super friendly. Room excellent with a nice large tv. A short 5-10 min walk to the centre.
Stayed 2 nights in Mar 2025

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good option for york

Really lovely hotel, modern and clean. Not too far from the centre, could walk in in around 5-10 minutes. Lovely decor and spacious rooms. The only thing that let this place down was the price of the carpark and there was some staining on the bedroom carpet.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Kenneth, Kilmaurs

Traveled with group, Traveled with partner
Liked: Staff & service
Nice staff and the stay in general was fine. Only let down by the badly stained carpet in the room. We did report this and were told the room is getting a new carpet soon. A robust clean of the current carpet would suffice.
Stayed 2 nights in Mar 2025

8/10 Good

Penrhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all lovely and the hotel was comfortable and clean. My only issue was our kettle tripped out electric. It was to be replaced but it wasn't and so tripped out again. I could not have a coffee or dry my hair cos electric was tripped. Also usb plugs by bed didn't work.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Andreea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Large family room, comfortable bed, pillows, good shower. Lovely location. Very good room service and restaurant, delicious food. Breakfast very reasonable too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Stayed 1 night in Mar 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient for walking into York centre. Also easy on site parking although that is chargeable as an extra.
Stayed 1 night in Feb 2025

6/10 Okay

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel was clean but staff could do with a smile.

On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, great accommodation only a short walk to town fab
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay no complaints from us
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Expensive for what it is!

The family room was small and the extra beds were very basic and only really suitable for a child. We had 3 adults in our party so the sleeping arrangements were not ideal. The mirror's in the bedroom were also badly placed. The main double bed was very soft, not firm which is obviously a matter of preference. The check in time was 4.30pm and check out was 11.00 am. I thought that this was too late and too early respectively. We had to pay a further £30 to check in early, otherwise we barely had time to use the facilities. Needing to book the pool was an inconvenience as was the time being limited to 30 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Stewart, London

Traveled with family and small children
Liked: Staff & service
We were keen to book a hotel with a swimming pool so were willing to pay a bit more to do so. When we arrived, the receptionist asked us to choose a specific half-hour slot to use the pool, and also book a specific time to come down to breakfast. I recognise that they were busy but this felt a bit pressured for a relaxed family stay, a bit like staying at a theme park hotel. Bedrooms were clean but public areas were a bit shabby. Overall not a bad stay but would have expected a bit more at the price point.
Stayed 2 nights in Feb 2025

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was nice restaurant and check in staff very helpful and friendly especially the breakfast team.it was the school hols and the staff coped really well.
Stayed 4 nights in Feb 2025

4/10 Poor

L

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in topbof the range room .close to barbican
Stayed 1 night in Feb 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Base to explore York

Good Location. Friendly staff Very clean. Good breakfast
Stayed 1 night in Feb 2025

8/10 Good

Cathrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Philip

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern great value hotel in walking distance from centre of York. Parking is excellent. You pay £17 you can leave car there before check in and the whole next day even after checking out. Great flexibility on parking. Only gripes were that check in took 15 to 20 minutes. Also the bed in the room was so hard that i struggled to sleep. Much prefer a premiere inn bed. Shame had these two things been different it would have been 10 / 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025