Renovated in 2024, Novotel Wuxi offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for CNY 300 per person roundtrip. The front desk is staffed 24/7 to help with access to locker space, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and coffee/tea in a common area.