Holiday Inn & Suites Marlborough by IHG

3.0 star property
Hotel in Marlborough with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Marlborough by IHG

Exterior
Exterior
Indoor pool
Exterior
Exterior

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
265 Lakeside Ave, Marlborough, MA, 01752
  • Apex Entertainment Center
    ‪18 min walk‬
  • New England Sports Center
    ‪4 min drive‬
  • Marlborough Country Club
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪48 min drive‬

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Room options

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Marlborough

Holiday Inn & Suites Marlborough by IHG places you within a mile (2 km) of Peter Rice Homestead and Apex Entertainment Center. This 3-star hotel has 172 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Apex Entertainment Center - 18 min walk - 1.0 mile
  • Marlborough Hospital - 3 min drive - 1.8 miles
  • New England Sports Center - 4 min drive - 3.1 miles
  • Marlborough Country Club - 5 min drive - 3.2 miles
  • Solomon Pond Mall - 6 min drive - 4.0 miles

Getting around

  • Southborough Station - 13 min drive
  • Logan International Airport (BOS) - 46 min drive

Restaurants

  • ‪Apex Entertainment - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Hotel in Marlborough with a fitness center and a 24-hour business center
Guests staying at Holiday Inn & Suites Marlborough by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0006431700.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Is a free cancellation option available at Holiday Inn & Suites Marlborough by IHG?

Holiday Inn & Suites Marlborough by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near Holiday Inn & Suites Marlborough by IHG?

This hotel is located in Marlborough within a short 19-minute walk of Peter Rice Homestead. You'll also find Apex Entertainment Center and New England Sports Center within a short drive.

Is parking available on site at Holiday Inn & Suites Marlborough by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Marlborough by IHG feature a casino on the premises?

No, Holiday Inn & Suites Marlborough by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Marlborough by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn & Suites Marlborough by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn & Suites Marlborough by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Marlborough by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn & Suites Marlborough by IHG serves buffet breakfast for a surcharge each morning at Lago Grille.

Does Holiday Inn & Suites Marlborough by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Marlborough by IHG though service animals are welcome.

Does Holiday Inn & Suites Marlborough by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn & Suites Marlborough by IHG?

The closest major airport to Holiday Inn & Suites Marlborough by IHG is Worcester, MA (ORH-Worcester Regional), which is 21.4 mi away (36 minutes by car). Another top airport is Bedford, MA (BED-Laurence G. Hanscom Field), which is located 30 mi away (46-minute drive).

Are there rooms with balconies at Holiday Inn & Suites Marlborough by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Marlborough by IHG.

Holiday Inn & Suites Marlborough by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Joshua

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023

4/10 Poor

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel, New London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Lauren

Traveled with family
Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023

6/10 Okay

Abraham

Stayed 1 night in Aug 2023

8/10 Good

Bert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Room comfort

Nice pool, otherwise mediocre

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

John, Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Had trouble with key entry first night
Stayed 2 nights in Aug 2023

6/10 Okay

Conall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Stayed 1 night in Aug 2023

8/10 Good

Clifford, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Fabiola, Leominster

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Location and bedding were great.

Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Traveled with group
Great!
Stayed 2 nights in Jul 2023

8/10 Good

Ann Marie

Traveled with family
Liked: Cleanliness
The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gregory, CLINTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on vacation
Stayed 1 night in Jul 2023

8/10 Good

Veronica

Liked: Staff & service
Hotel was conveniently located with good value for price.
Stayed 1 night in Jul 2023

10/10 Excellent

Ciara

Stayed 1 night in Jul 2023