Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
Family-friendly hotel with a lazy river and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, Kitchen | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms, Kitchen | Laundry

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Top Secret
    ‪3 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬
  • Place, Noah's Ark Waterpark
    ‪5 min drive‬

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Apartment, Kitchen

  • 676 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms, Kitchen

  • 1065 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Wisconsin Dells

Top Secret is within 2 miles (3 km) of Polynesian Hotel & Suites Wisconsin Dells/Lake Delton while other popular attractions such as Noah's Ark Waterpark are within 3 miles (5 km). This 213-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Top Secret - 3 min drive - 1.6 miles
  • Mt. Olympus Water and Theme Park - 3 min drive - 2.0 miles
  • Noah's Ark Waterpark - 5 min drive - 2.9 miles
  • Christmas Mountain - 8 min drive - 4.0 miles
  • Chula Vista Waterparks - 12 min drive - 6.2 miles

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Culver's - ‬19 min walk
  • ‪Bella Goose Cafe - Cafe On The River - ‬2 min drive
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton features an indoor pool, a lazy river, and a children's pool. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Other amenities at this family-friendly hotel include free WiFi in public areas, a seasonal outdoor pool, and a TV in a common area.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • 3 floors
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 24 to September 01.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Frequently asked questions

Are free cancellation options available at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton on Oct 3, 2025 start from $50.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

This hotel is located in Wisconsin Dells, a short 15-minute walk from Trappers Turn Golf Course and also 15 minutes on foot from Paul Bunyan's Northwoods Lumberjack Show. You'll also find Mt. Olympus Water and Theme Park and Noah's Ark Waterpark within a short drive.

Is parking available on site at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

Yes, self parking is offered for free at the hotel.

Does Polynesian Hotel & Suites Wisconsin Dells/Lake Delton feature a casino at the property?

No, Polynesian Hotel & Suites Wisconsin Dells/Lake Delton doesn't have a casino.

Will I find an indoor pool at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from May 24 until September 01.

Is Polynesian Hotel & Suites Wisconsin Dells/Lake Delton good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include kitchenettes and pool views.

Does Polynesian Hotel & Suites Wisconsin Dells/Lake Delton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Polynesian Hotel & Suites Wisconsin Dells/Lake Delton feature a restaurant that includes a breakfast menu?

No, Polynesian Hotel & Suites Wisconsin Dells/Lake Delton doesn't have a restaurant that serves breakfast.

Does Polynesian Hotel & Suites Wisconsin Dells/Lake Delton allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton for a fee of USD 50.00 per accommodation, per stay.

Does Polynesian Hotel & Suites Wisconsin Dells/Lake Delton have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton?

No, you won't find guestrooms with balconies at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton.

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

5.8
Rating 10 - Excellent. 202 out of 960 reviews
Rating 8 - Good. 148 out of 960 reviews
Rating 6 - Okay. 184 out of 960 reviews
Rating 4 - Poor. 173 out of 960 reviews
Rating 2 - Terrible. 253 out of 960 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool hours were terrible check in was 4:00 check out 11:00 a.m. pool opens at 11:00 a.m. he only get a few hours after checking to use pool even though you can use the pool after 11:00 until 9:00 p.m. after you check out property was overgrown outside the building nothing seem to work the way it should as far as ice makers in the hallway Jets and the hot tub amongst other things
Stayed 1 night in Aug 2025

2/10 Terrible

SAFAA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

2/10 Terrible

Marco

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Last time we stayed at the resort it was clean and the rooms were well kept, the television worked but we were unable to see anything because there was no connection to the wifi. Sad to say but it's the last time we stay here!
Stayed 2 nights in Jul 2025

4/10 Poor

Annie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is subpar at best. It is in need of desperate repair. The grounds are not maintained in any form. The room door looked as though someone tried to jar it open. There was mold on the air conditioning unit in the room. There was a broken glass door held together with tape at an entrance. You pay a $20 per night resort fee, yet the outdoor pool is closed and the indoor pool was dingy.
Stayed 2 nights in Jun 2025

4/10 Poor

John

Stayed 1 night in Jun 2025

6/10 Okay

Monique

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I paid for two QUEEN SIZE BEDS because there were no KING SIZE beds available but was put in a room that had two FULL SIZE beds. The toilet was running water all night and there was a puddle of water on the floor in the morning. I signed a contract that said quiet after 10 pm but the people above me were up running around all night. I took a trip here TWENTY YEARS AGO the property looked the same as if it was kept up… it was very dirty, old and outdated. The pools were very dirty, filthy and full of debris. I couldn’t get in. On the up side the customer service was great I encountered a conversation with the manager FREDDY and receptionist DIANA they were great and tried to make sure I was happy. They were great!
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

abraham

Traveled with family
Liked: Staff & service, room comfort
Stayed 6 nights in Jun 2025

2/10 Terrible

randi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked, it appeared that the pools were open. It is nearly impossible to get anyone to answer the phone. Upon arrival, the property is very overgrown with weeds. Front desk informed us that all the pools were closed and the gave a piece of paper to go use the Atlantis “waterpark” (10 minutes from hotel) if you take this option at Atlantis, use the pool o the 4th floor. The outdoor part is dirty and the hot tub smelled terrible. The 4th floor pool redeemed the bad experience slightly. Our room was clean enough. The sink was old and cracked, and floor aaas sticky. The pullout couch bed was really uncomfortable and very noisy. The beds themselves were very noisy and very uncomfortable as well. We tried calling the front desk for towels in the evening since we had 5 people and 4 towels. No one answered so my daughter went down there. After a few minutes of tapping the room key on the counter, someone finally appeared. He said he was closing the front desk and would call over to laundry. Needless to say, we never received any towels. Overall, it was cheap and we were able to get some sleep. I would never had booked in the first place if had known the condition of the hotel and that the pools were closed.
Stayed 1 night in Jun 2025

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Raymond

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
There was a few spider in my friends bathroom. The pool had more leaves in it than the trees.
Stayed 2 nights in Jun 2025

6/10 Okay

Laura

Stayed 3 nights in Jun 2025

10/10 Excellent

RAMU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2025

2/10 Terrible

Courtney

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Front desk staff told me ”You get what you pay for” when voicing concerns about the property. 2. The “Water park” was closed due to maintenance and I was not previously notified 3. Pool was then opened the next day, and was not notified of that either. I just happened to walk by and notice. Pool is EXTREMELY unsafe 4. Dirty & unkept grounds 5. Dirty room; Stained Sheets 6. Dirty and stained tub 1. Trash left in the room from previous guest 8. No internet / WiFi 9. TV didn’t work 10. Bath room door handle loose and barely hanging on 11. Sink was stopped up 12. Dirty walls and floor in common areas 13. Foul smelling microwave
Trash from previous guest left under the bed.
Trash left for days and overflowing
Dirty, and unsafe walk way.
Extremely dirty stairs. Not faded but literally dirty and unswept dirt sitting on top.
Stayed 3 nights in Jun 2025

2/10 Terrible

Susan

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was a horrible spot to stay at.
Stayed 1 night in Jun 2025

6/10 Okay

Sara

Traveled with family
Disliked: Property conditions & facilities
The property was quiet and it wasn't the worst place I have stayed in. It's outdated. Ice wasn't easily available to all parts of the hotel, you had to go to the other end of the property. Staff wasn't always the most helpful or friendly. Check in was confusing. Online check in and then had to wait in line for 20 minutes and check in all over again. The exact same things I had completed online. When I asked about it, the receptionist was confused and didn't understand me at all. Pool area wasn't clean. Overgrown shrubs and trees. Overall, it was adequate for what my family needed for the weekend, but I don't think it will be high on my list to go back to again
Stayed 2 nights in Jun 2025

10/10 Excellent

roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best sleep I had in a while!
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service was awful never came to bring towels or toilet paper or dumped garbage n the room no room service at all
Stayed 2 nights in Jun 2025

4/10 Poor

Yasmin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was decent, good water pressure. However this place is nothing like the pictures. Super out dated. Things were falling apart. Did not like being charged extra for using the pool. Walls were paper thin and could hear everything. Overall false advertising, will not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
We stayed at the Polynesian this time last year and were saddened that the outdoor pools were closed. This year we decided to try again since the website said they would be reopening in June and glad we did. This hotel is a great option for the price. The indoor and outdoor pools were open and Freddy at the front desk was amazing and extremely accommodating Would recommend this hotel to anyone looking for a decent place to stay for a decent price.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

No effort by hotel

Indoor Pool not open, outdoor pool hardly open, lazy river not open, air conditioner didnt work had to switch rooms. Took an hour to check in. Had to walk a mile to a working ice machine. Entrance door was shattered.
Stayed 2 nights in Jun 2025

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception had a bad customer service. The pool closed early I was not able to enjoy it. So I guess there is a $50 hidden fee I was not aware of. Cleanliness was not good over the entire Gotel including the room . I would not stay here again
Stayed 1 night in Jun 2025