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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

A modern living room with a fireplace, comfortable seating, a flat-screen TV, and a decorative shelf.
Fireplace
A hotel room with a large bed, two bedside tables, a nightstand, and a window with sheer curtains.
A reception area with two counters, a patterned wall, and a tiled floor.
A modern multi-story building with a sign reading "Residence Inn Marriott".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Winston-Salem

Residence Inn by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Bowlero Winston-Salem and Hanes Mall. This 3-star hotel has 108 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 1.5 miles
  • Hanes Mall - 2 min drive - 2.4 miles
  • Benton Convention Center - 7 min drive - 6.1 miles
  • Winston Salem State University - 8 min drive - 8.4 miles
  • Wake Forest University - 10 min drive - 7.1 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Village Tavern - ‬3 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Guests of Residence Inn by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Kitchenettes, sofa beds, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Home2 Suites by Hilton Winston-Salem Hanes Mall
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 528 reviews
$122 nightly
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Aug 2 - Aug 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Residence Inn by Marriott Winston-Salem Hanes Mall provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on Aug 9, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Residence Inn by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Southeastern Center for Contemporary Art, and Truist Stadium. You'll also find Bowlero Winston-Salem and Adventure Landing Winston-Salem within a short drive.

Is parking available on site at Residence Inn by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Residence Inn by Marriott Winston-Salem Hanes Mall feature a casino?

No, Residence Inn by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What amenities will couples enjoy at Residence Inn by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like a kitchenette and free wired internet as well as a seasonal outdoor pool.

Are there hot tubs at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Winston-Salem Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Winston-Salem Hanes Mall for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn by Marriott Winston-Salem Hanes Mall?

The closest major airport to Residence Inn by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 11 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.3 mi away (33-minute drive).

Are there rooms with balconies that I can book at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, you won't find guestrooms with balconies at Residence Inn by Marriott Winston-Salem Hanes Mall.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 424 reviews
Rating 8 - Good. 72 out of 424 reviews
Rating 6 - Okay. 35 out of 424 reviews
Rating 4 - Poor. 20 out of 424 reviews
Rating 2 - Terrible. 25 out of 424 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Latasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could have a better attitude . the rooms need to be cleaned better also when I first got to my room, the door was locked, but the maintenance man in it with and he left out with his lunch bag and jacket
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has been excellent in all area and service. Will recommend to all my friends and family
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Pilar

Liked: Cleanliness
The hotel was great for one day. We had to ask for soap and lotion as there was none at the room. The door and missing the key part but the key worked okay with out it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The hotel is pet friendly so the room we were given smelled of dog urine. The staff quickly found me another room. It wasn't the same quality that I had booked but they made it right.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

anthony

Room smelt like wet dog
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaKeisha

Liked: Staff & service, amenities
Very clean rooms, updated amenities, friendly helpful staff.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Over booked the rooms and when I showed up they didn’t have a room for me at all.
Stayed 1 night in Feb 2026
Verified

8/10 Good

LaMarr

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vicki

The entire second floor smelled like marijuana was being smoked in the halls. While I understand that there isn't much the staff can do once a person has caused this issue, a little oh I am sorry would go a long way. Instead, the clerk said she would pass it on to the next staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Estephanie

Liked: Staff & service
Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/Staff were great! I did not eat breakfast-were vegan. There was no option not to rate this. I would have placed N/A
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Tracy

Disliked: Cleanliness, amenities
Sofa bed was very dirty when pulled out and had so many stains. No extra sheets or pillows. Pillows for queen bed were super flat. The bathroom tub wall looked like it hadn’t had a good thorough cleaning in a long time. Piece of one of the walls in the room was torn. Shower curtain had stains and the top was frayed and worn.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JaQuinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WSSU Homecoming '25! Excellent Stay!

I thoroughly enjoyed my stay! This location was convenient in many ways with endless options of stores and restaurants in the vicinity. Perfectly located! Upon check-in/checkout, the front desk agent was pleasant! I am looking forward to returning for a solo getaway soon to simply relax! Also, I hope to book for WSSU's HOCO '26!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025
Verified

8/10 Good

rochelle

my room couldve been cleaner
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Sarai

Liked: Property conditions & facilities
The employee that helped us with check-in did what he needed to do, but was not the dude to be working with people. No smiles, barely any manners or politeness. The woman who helped us check out was much more suited for the job. Eye contact, engagement and a smile goes a long way. The room was fine - the bathrooms and bedding were clean and tidy. The sitting area and kitchenette needed some extra attention. Kitchen floor was sticky, the sink had some build-up where sink meets counter, couple of the dishes were not cleaned entirely. Finally, there was some glass / metal shavings right outside our door which was leftover from a repair man. An associate came up and vacuumed the bits up and thankfully we caught it before our barefooted kids walked through it. The associate at checkout, mentioned earlier, gladly gave us a discount and apologized. We slept well, got cleaned up and had a safe place to stay, but felt we overpaid due to the lack of attention to cleanliness and safety.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisey
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Holly

Liked: Staff & service, room comfort

Great place to stay!

We love staying here. This time our room was not the cleanest, but we do appreciate the extra space in the suites that accommodates our family of 5. Staff is 10/10 and made up for any flaws in the room.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Larry

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but double billing has left a very nasty taste in my mouth
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장 2주동안 편안하게 잘 지냈습니다.

조리 시설이 갖춰져 있었습니다. 인덕션, 전자레인지, 간단한 조리 도구나 식기류들도 있었습니다. 방은 넓고 쾌적했고 일을 할 수 있는 책상도 잘 이용했습니다. 바로 앞에 주유소가 있고 큰길로 나가지 않고 왼쪽으로 나가면 Target 마트도 차로 1분이면 가고 위치도 좋았습니다.
Stayed 11 nights in Dec 2024