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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

View from property
Reception
Lobby
Fridge, microwave, stovetop, dishwasher
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪20 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,001 reviews
$101 nightly
The price is $114
Dec 25 - Dec 26
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Residence Inn by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Bowlero Winston-Salem and Hanes Mall. This 3-star hotel has 108 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Winston-Salem - 20 min walk - 1.1 miles
  • Adventure Landing Winston-Salem - 2 min drive - 1.7 miles
  • Hanes Mall - 2 min drive - 1.9 miles
  • Wilkes Regional - 2 min drive - 1.9 miles
  • Wake Forest University - 9 min drive - 7.1 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with free breakfast and a fitness center
Guests of Residence Inn by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Kitchenettes, sofa beds, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Home2 Suites by Hilton Winston-Salem Hanes Mall
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  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 480 reviews
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The price is $110
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Residence Inn by Marriott Winston-Salem Hanes Mall provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on Jan 12, 2026 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Residence Inn by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Bowlero Winston-Salem and Hobby Park within a short drive.

Is there parking available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Winston-Salem Hanes Mall feature a casino?

No, Residence Inn by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

Is Residence Inn by Marriott Winston-Salem Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette and free Internet access as well as a seasonal outdoor pool.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Winston-Salem Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Winston-Salem Hanes Mall for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Residence Inn by Marriott Winston-Salem Hanes Mall?

The closest major airport to Residence Inn by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 11 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.3 mi away (33-minute drive).

Are there rooms with balconies at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, at Residence Inn by Marriott Winston-Salem Hanes Mall, there aren't any guestrooms that list a balcony.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 387 reviews
Rating 8 - Good. 65 out of 387 reviews
Rating 6 - Okay. 32 out of 387 reviews
Rating 4 - Poor. 18 out of 387 reviews
Rating 2 - Terrible. 22 out of 387 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

6/10 Okay

Sarai

Liked: Property conditions & facilities
The employee that helped us with check-in did what he needed to do, but was not the dude to be working with people. No smiles, barely any manners or politeness. The woman who helped us check out was much more suited for the job. Eye contact, engagement and a smile goes a long way. The room was fine - the bathrooms and bedding were clean and tidy. The sitting area and kitchenette needed some extra attention. Kitchen floor was sticky, the sink had some build-up where sink meets counter, couple of the dishes were not cleaned entirely. Finally, there was some glass / metal shavings right outside our door which was leftover from a repair man. An associate came up and vacuumed the bits up and thankfully we caught it before our barefooted kids walked through it. The associate at checkout, mentioned earlier, gladly gave us a discount and apologized. We slept well, got cleaned up and had a safe place to stay, but felt we overpaid due to the lack of attention to cleanliness and safety.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisey
Stayed 1 night in Aug 2025

10/10 Excellent

Casey

Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrance

Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025

8/10 Good

Ellen H.W.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Greg, Parma Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Traveled with family
Liked: Staff & service, room comfort

Great place to stay!

We love staying here. This time our room was not the cleanest, but we do appreciate the extra space in the suites that accommodates our family of 5. Staff is 10/10 and made up for any flaws in the room.
Stayed 2 nights in Apr 2025

2/10 Terrible

Larry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but double billing has left a very nasty taste in my mouth
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Stayed 1 night in Feb 2025

10/10 Excellent

Brandy

Stayed 1 night in Feb 2025

10/10 Excellent

Starasia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Parrish

Stayed 1 night in Nov 2024

10/10 Excellent

Winnie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JERMAINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alisia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities

Out of ….

Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.
Stayed 5 nights in Aug 2024

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