Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Lobby
Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet friendly
  • Gym

Explore the area

View in a map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪4 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪8 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall places you within 3 miles (5 km) of popular attractions like Hanes Mall and Novant Health Forsyth Medical Center. This 112-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free self parking, and a 24-hour business center.

What's nearby

  • Hanes Mall - 4 min drive - 1.9 miles
  • Novant Health Forsyth Medical Center - 5 min drive - 2.8 miles
  • Wake Forest University Baptist Medical Center - 8 min drive - 5.5 miles
  • Benton Convention Center - 10 min drive - 7.0 miles
  • Wake Forest University - 16 min drive - 7.9 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Cookout - ‬13 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel with free parking, near Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels and Netflix. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Hilton Garden Inn Winston-Salem/Hanes Mall offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Hilton Garden Inn Winston-Salem/Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Southeastern Center for Contemporary Art, and Truist Stadium. You'll also find Bowlero Winston-Salem and Country Club Golf Center within a short drive.

Is there parking available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a casino on the premises?

No, Hilton Garden Inn Winston-Salem/Hanes Mall doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Winston-Salem/Hanes Mall a good place to stay for couples?

Amenities that appeal to couples at this hotel include a comfy mattress, Netflix, and free Internet access.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Winston-Salem/Hanes Mall serves buffet breakfast for a surcharge each morning at Great American Grill.

Will Hilton Garden Inn Winston-Salem/Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Winston-Salem/Hanes Mall for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Winston-Salem/Hanes Mall?

The closest major airport to Hilton Garden Inn Winston-Salem/Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.5 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.5 mi away (33-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Winston-Salem/Hanes Mall.

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 695 reviews
Rating 8 - Good. 157 out of 695 reviews
Rating 6 - Okay. 60 out of 695 reviews
Rating 4 - Poor. 28 out of 695 reviews
Rating 2 - Terrible. 26 out of 695 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Stayed 1 night in May 2025

10/10 Excellent

ben

Stayed 1 night in May 2025

8/10 Good

Teresa

Stayed 1 night in Apr 2025

10/10 Excellent

LaMont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lexus

Stayed 2 nights in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. It was a great short stay.
Stayed 1 night in Apr 2025

6/10 Okay

Carrie

Traveled with partner
Great staff and clean Said nothing about our room would look out on HVAC units- not OK Website says has room service- does not Phone didn’t work Ran out of soap on beginning of 2nd day in shower so they clearly aren’t checking how full the bottles Are in the shower Toilet paper awful No sound proofing at all- Could hear people next door normal talking to their kids and lots of disturbance to any peace- not the family’s fault- no soundproofing at all No ability to park close at night
Stayed 2 nights in Apr 2025

6/10 Okay

T

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Uriel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Just Not Pleased!

A lot of shortcomings. No soap in the bathroom sink bottle, no hair conditioner in shower bottle, just not pleased. Won't stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the staff was very professional
Stayed 3 nights in Apr 2025

10/10 Excellent

DENNIS

Stayed 1 night in Mar 2025

8/10 Good

Shelton

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortavle and nice stay.

The room was comfortable, nice staff and very quiet. Location was close to family, the mall and several restaurants.
Stayed 1 night in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good stay

The room was nice and secure.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025