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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

A spacious lobby with a high ceiling, a fireplace, seating area, and large windows.
Daily buffet breakfast for a fee
Terrace/patio
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪4 min drive‬
  • Place, Wake Forest University
    ‪13 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A neatly made bed with white linens, a headboard with a textured panel, a bedside table with a lamp, and a gray couch with a plaid pillow.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a television, a chair, a couch, and a carpeted floor.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, and a patterned carpet.

Room, 1 King Bed

  • Sleeps 2
  • Free wired internet

View all photos for Room, 1 King Bed

A modern bathroom with a marble sink, a large mirror, and a framed artwork on the wall.

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

7.0 out of 10
Good
(2 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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  • Pool
  • Breakfast included
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The price is $105
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About the neighborhood

Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall places you within 3 miles (5 km) of popular attractions like Hanes Mall and Novant Health Forsyth Medical Center. This 112-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free self parking, and a 24-hour business center.

What's nearby

  • Bowlero Winston-Salem - 3 min drive - 1.3 miles
  • Hanes Mall - 4 min drive - 2.6 miles
  • Truist Stadium - 9 min drive - 7.1 miles
  • Benton Convention Center - 10 min drive - 7.6 miles
  • Wake Forest University - 13 min drive - 8.6 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Village Tavern - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels and Netflix. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 752 reviews
$79 nightly
The price is $89
Jul 16 - Jul 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Hilton Garden Inn Winston-Salem/Hanes Mall offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Winston-Salem/Hanes Mall?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Winston-Salem/Hanes Mall on Aug 9, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Winston-Salem/Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Southeastern Center for Contemporary Art, and Truist Stadium. You'll also find Bowlero Winston-Salem and Adventure Landing Winston-Salem within a short drive.

Is there parking available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a casino on the premises?

No, Hilton Garden Inn Winston-Salem/Hanes Mall doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Winston-Salem/Hanes Mall a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and free wired internet.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton Garden Inn Winston-Salem/Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Winston-Salem/Hanes Mall serves buffet breakfast for a surcharge each morning at Great American Grill.

Will Hilton Garden Inn Winston-Salem/Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Winston-Salem/Hanes Mall for a fee of USD 75 per pet, per stay.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Winston-Salem/Hanes Mall?

The closest major airport to Hilton Garden Inn Winston-Salem/Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.5 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.5 mi away (33-minute drive).

Are there rooms with balconies at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there aren't any guestrooms at Hilton Garden Inn Winston-Salem/Hanes Mall that offer a balcony.

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 768 reviews
Rating 8 - Good. 170 out of 768 reviews
Rating 6 - Okay. 61 out of 768 reviews
Rating 4 - Poor. 31 out of 768 reviews
Rating 2 - Terrible. 32 out of 768 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Room great! Room very clean and staff was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice food, clean. Would be even better with EV chargers.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff. Would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kasche

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and quiet and local shopping and food right outside the door
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness
Very clean and no smells. Nice comfortable beds.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay there again if we were in the area and need a hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable ,the staff was friendly and helpful great stay Thank You Jay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Latasha

Great Customer Service & Cleanliness.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel. We had an enjoyable stay. No complaints.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Spacious, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

richard

Great place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Staci

Liked: Cleanliness, amenities
Always a nice stay
Stayed 1 night in Dec 2023
Verified

8/10 Good

Felisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely looking forward to my family's next stay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, clean nice rooms.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and awesome staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF!!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortavle and nice stay.

The room was comfortable, nice staff and very quiet. Location was close to family, the mall and several restaurants.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Great location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the staff was very professional
Stayed 3 nights in Apr 2025