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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property
Hotel with an indoor pool, near University of Windsor

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Breakfast, lunch and dinner served
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪11 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(25 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Windsor

Located in Sandwich within 2 miles (3 km) of University of Windsor, Holiday Inn & Suites Windsor Ambassador Bridge by IHG is within a few miles (5 km) of other popular sights such as Ambassador Bridge. This 3.5-star hotel welcomes guests with 214 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Malden Park Trails Trailhead - 11 min walk - 0.6 miles
  • University of Windsor - 3 min drive - 1.8 miles
  • Mic Mac Park Walking Trails Trailhead - 5 min drive - 1.8 miles
  • Ambassador Bridge - 6 min drive - 2.9 miles
  • Caesars Casino - 12 min drive - 3.5 miles

Getting around

  • Millender Center Station - 10 min drive
  • Windsor Station - 16 min drive
  • Windsor, ON (YQG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Station Restaurant - ‬3 min drive

About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Hotel with an indoor pool, near University of Windsor
At Holiday Inn & Suites Windsor Ambassador Bridge by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for CAD 12.50 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free long-distance calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hampton Inn & Suites by Hilton Windsor
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,010 reviews
$107 nightly
The price is $128
Dec 28 - Dec 29
Total with taxes and fees
Hampton Inn & Suites by Hilton Windsor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 12.50 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: 3 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Holiday Inn & Suites Windsor Ambassador Bridge by IHG provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

This hotel is situated in Sandwich, close to Detroit Windsor Tunnel, Caesars Casino, and MGM Grand Detroit Casino. You'll also find Ambassador Bridge and Adventure Bay Family Water Park within a short drive.

Is there parking available at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Yes, parking is offered for CAD 12.50 per night with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG include a casino on the premises?

No, Holiday Inn & Suites Windsor Ambassador Bridge by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 11 PM.

What amenities will couples enjoy at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn & Suites Windsor Ambassador Bridge by IHG serves a cooked-to-order breakfast for a surcharge at Grill 55.

Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn & Suites Windsor Ambassador Bridge by IHG for a fee of CAD 20 per pet, per night. A deposit of CAD 50 per stay is collected.

Are there connecting rooms at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

The closest major airport to Holiday Inn & Suites Windsor Ambassador Bridge by IHG is Windsor, ON (YQG), which is 6.3 mi away (13 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 12.8 mi away (23-minute drive).

Are there rooms with balconies that I can book at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Windsor Ambassador Bridge by IHG.

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 344 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

nasir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Antonino

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

4/10 Poor

christina

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were amazing!!
Stayed 1 night in Sep 2025

6/10 Okay

Francesco

Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2025

8/10 Good

Mandar, Whitby

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, proximity to lot of restaurants and food joints.
Stayed 1 night in Aug 2025

2/10 Terrible

Natasha

Stayed 2 nights in Aug 2025

2/10 Terrible

Jean Leon Kapula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chalerm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and efficient. Rooms is clean and nice bedding. Definitely will be my first choice next time visit to Windsor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rebecca

Traveled with family
Unfortunately not what we were expecting from a brand name hotel such as Holiday Inn
Stayed 2 nights in Aug 2025

6/10 Okay

mike

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Upon checking in we were told that the pool and hot tub were in working order. The next morning when we tried to use them we saw that the hot tub was out of service and the water in the pool was freezing. When we asked the concierge on duty they told us that the hot tub was decommissioned and wouldn’t be reopened and that the water was at a proper temperature. The hallways had a strange, musty smell. The room was decently sized and the bed comfortable with enough pillows. It was relatively clean but a little dusty. What was most upsetting was that we booked this hotel because of the pool and hot tub and weren’t able to use either. They are listed on the Expedia website and there was no notification of any issues when I received a notice from the hotel before checking in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carter, Toronto

Disliked: Property conditions & facilities
The website offered a pool and hot tub. And they assured us both would be in working order when we checked in. Actual Facts: The pool was freezing and hot tub was not only not working, it was closed permanently! When I checked out, I asked for a refund and they told me they couldn’t do that! I can’t believe Holiday Inn allows its name to be associated with that establishment!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ava

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I were excited for this booking. We wanted to get out of the states for a little get away and we're excited for the included breakfast and pool/hot tub. When we got there everything seemed okay until it wasn't. When we headed down for breakfast in the morning we were very confused since the whole dining room was pitch black and empty when there was a sign that said "breakfast everyday from 6:30-9:30am" and we got there around 8am. We looked around for a while and there was nothing, and by the time we went to the front desk to ask it was past 9:30. The worker said we were supposed to order from the restaurant. It wasn't stated anywhere that we had to do that so that was very frustrating. Then the same day we went to check out the pool. We were so excited for the pool and hot tub so we could relax. Then when we go to the pool there was caution tape everywhere and the pool was out of service. Which again was very frustrating since we came all the way to Windsor for these things. Then the next morning we woke up and we were sweating to death. The window AC unit was on full blast and it felt like nothing was coming out. We looked at the thermostat on the wall and it said "FAIL" we went and talked to the front desk to see if we could do anything and they said they just installed the wireless thermostats and that the window unit was all we had. My boyfriend and I were so excited for this trip and were very disappointed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Muhammad Adnan

Disliked: Staff & service
They didn’t give us room as per confirmation there was only one bed instead of two and we had problems adjusting specially with 2 kids and 2 adults Very bad experience
Stayed 1 night in Aug 2025

4/10 Poor

Robylie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

disappointed

My family was disappointed staying over… The hallway was stinky.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall our stay was good. The bed was so very comfortable. The dressers are worn and older and we did not get coffee cups in our room.
Stayed 1 night in Aug 2025

6/10 Okay

Marcy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

jack

Traveled with family
Disliked: Property conditions & facilities

Dont go here, homeless out front.

The experience was bad. The pool heater was broke, lack of staff, first room was dirty so we had to ask for another, we literally had to ask for everything that wouldn't been expected. I prepaid for the breakfast online and was seriousness let down. When I got to the restaurant another guest told me "good luck they are seriously understaffed". When we arrived at the buffet there were no plates, silverware, eggs, or sausage. If felt like the sausage and potatoes were precooked and dried out. Lastly, the shampoo and conditioner was not new! This hotel does was operating like a cheap family run motel.
Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door to the room was broken. Entire place was rundown and in a state of a disrepair. Smelled in the hallway. Hot tub was not open despite it being advertised. Breakfast not included. Overall bad experience. I wouldn’t stay here ever again. Way too high priced for such garbage hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst hotel I’ve stayed in over the past 40 years. Air conditioner was out of refrigerant and struggling all night, hot tub was drained, hand railings are all broken as we have a guest that requires special needs. If I could get my money back that wouldn’t even make up for this horrendous experience.
Stayed 1 night in Aug 2025

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