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Destination Family Hotel

2.5 star property
Hotel with free parking, near Shipyards Park

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Photo gallery for Destination Family Hotel

Lobby sitting area
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi
Meeting facility
Microwave, coffee/tea maker
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Place, Sundog Carving Studio & Gallery
    ‪3 min walk‬
  • Place, Shipyards Park
    ‪4 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪16 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen | Desk, iron/ironing board, rollaway beds, free WiFi

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whitehorse

Destination Family Hotel places you within a 15-minute stroll of popular sights such as Shipyards Park and MacBride Museum of Yukon History. This 44-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sundog Carving Studio & Gallery - 3 min walk - 0.2 miles
  • Shipyards Park - 4 min walk - 0.3 miles
  • MacBride Museum of Yukon History - 12 min walk - 0.7 miles
  • Kwanlin Dun Cultural Centre - 13 min walk - 0.7 miles
  • Yukon Visitor Information Centre - 16 min walk - 0.9 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Big Bear Eatery - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Midnight Sun Coffee Roasters - ‬9 min walk

About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
Destination Family Hotel features free WiFi in public areas, a business center, and coffee in a common area. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this hot springs hotel include a microwave in a common area, a meeting room, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, portable fans, and desks are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
  • No cribs or infant beds are available.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Frequently asked questions

Is free cancellation available at Destination Family Hotel?

Destination Family Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Destination Family Hotel?

This hotel in Whitehorse is within a 10-minute walk of Sundog Carving Studio & Gallery and Yukon Artists@Work. You'll also find Kwanlin Dun Cultural Centre and Shipyards Park less than a mile away.

Is there parking available at Destination Family Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric bike charging are also available.

Does Destination Family Hotel feature a casino?

No, Destination Family Hotel doesn't have a casino.

Is there an indoor pool at Destination Family Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Destination Family Hotel?

Couples staying at this hotel will appreciate amenities like heated floors as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Destination Family Hotel?

No, this hotel doesn't have a spa tub.

Does Destination Family Hotel feature a restaurant that includes a breakfast menu?

No, Destination Family Hotel doesn't have a restaurant that serves breakfast.

Will Destination Family Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Destination Family Hotel for a fee of CAD 30 per pet, per day.

Does Destination Family Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Destination Family Hotel?

The closest major airport to Destination Family Hotel is Whitehorse, YT (YXY-Whitehorse Intl.), which is within a mile.

Are there rooms with balconies that I can book at Destination Family Hotel?

No, at Destination Family Hotel, there aren't any guestrooms that list a balcony.

Destination Family Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 90 out of 431 reviews
Rating 8 - Good. 112 out of 431 reviews
Rating 6 - Okay. 98 out of 431 reviews
Rating 4 - Poor. 64 out of 431 reviews
Rating 2 - Terrible. 67 out of 431 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

robert, inuvik

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception took 20 minutes, but i had booked through expedia, gave us a room that had not been cleaned that day...another 15 minutes before they can find us a room, it is dirty, noisy as hell....i will never book here again and will not recommend this hotel to anyone.
Stayed 1 night in Sep 2025

4/10 Poor

Ingo

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, not well enough insulated I could hear the neighbor snoring
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good sleep
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you can afford it, choose another hotel

This hotel is extremely outdated, and dirty. The bathroom was filthy in my room. The sheets were dirty. The floor was dirty. The ceiling was dirty. The customer service was not good. They overcharge my credit card which I’m still trying to deal with.
Stayed 1 night in Sep 2025

2/10 Terrible

Jiang

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an unfortunate experience with the front desk during my stay. Upon checking out, I was told that the security hold on my credit card would be released within 9 days. However, the charge remained on my card well past that time. When I reached out to the front desk for assistance, they insisted that the hold had already been cleared, but refused to offer any help in resolving the issue. To make matters worse, the staff blamed me for not understanding the situation and hung up on me twice. This lack of professionalism and poor customer service left me extremely frustrated. Additionally, at check-in, they failed to provide the same type of room that I had booked. I had requested a room with two beds, but they only had a room with one bed available. As a result, my friend had to sleep on a sofa bed, which was uncomfortable. This was a huge inconvenience and added to the overall disappointing experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good if they can add hand soap
Stayed 1 night in Aug 2025

8/10 Good

Samik

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
easy to walk to shops
Stayed 3 nights in Sep 2025

6/10 Okay

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Kristina

Disliked: Amenities, property conditions & facilities
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
Looking out the window of the hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Allison

Traveled with partner
Liked: Staff & service
staff was friendly and helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
Stayed 3 nights in Sep 2025

2/10 Terrible

Abigail

Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
The room had a bad odor, possibly animal urine. The toilet tank seem ready to fall over. The place seemed dirty, but everything was so old and worn, it was hard to tell. The staff was nice, but the overheated room caused us not to sleep well.
Stayed 2 nights in Sep 2025

6/10 Okay

Kurt

Traveled with partner, Traveled with family
Disliked: Staff & service
Walkable to multiple grocery stores and Walmart as well as lots of scenic strolls.
Stayed 4 nights in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunately bad

The staff was friendly, but the entire building smelled bad. The room was not clean. When I looked under the bed as I retrieved something there was piles of dirt underneath it. It was a very depressing place.
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Curtains torn, light came in from the street. Room was hot, ac finally cooled it but was very loud. Staff was great.
Stayed 1 night in Sep 2025

6/10 Okay

Kona

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The shower in our room was broken, but front desk staff was extremely apologetic and was able to switch us to a different room. Besides that, everything else was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Pearl

Traveled with family
Liked: Cleanliness, staff & service
The front desk guy was awesome. Checked us in quickly, efficently and a great deal of humour. He is a very hard working young man. We saw him all over the hotel and laundromat, fixing issues, solving problems, and always dealing with guests and clients with respect and humour. Well done!!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

6/10 Okay

qingsong

Disliked: Cleanliness
just ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Loreen

Disliked: Staff & service, property conditions & facilities
The front staff was unfriendly. The air conditioning is not working. Only two small pillows were provided.
Stayed 1 night in Sep 2025