Cloud 9 Inn

2.5 star property
Hotel in Whitecourt with free breakfast and a 24-hour front desk

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Free daily full breakfast
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whitecourt

Cloud 9 Inn places you within a leisurely stroll of Scott Safety Centre and Allan & Jean Millar Centre. This 110-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Scott Safety Centre - 11 min walk - 0.6 miles
  • Allan & Jean Millar Centre - 13 min walk - 0.7 miles
  • Whitecourt and District Forest Interpretive Centre - 18 min walk - 1.0 mile
  • Rotary Park Outdoor Waterpark - 5 min drive - 2.6 miles
  • Whitecourt Golf and Country Club - 6 min drive - 2.6 miles

Getting around

  • Edmonton Intl. Airport (YEG) - 127 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons / Cold Stone Creamery - ‬16 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and a 24-hour front desk
Cloud 9 Inn features free WiFi in public areas, a meeting room, and a terrace. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a TV in a common area, and barbecue grills.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Cribs/infant beds are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Frequently asked questions

Are free cancellation options available at Cloud 9 Inn?

Cloud 9 Inn offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Cloud 9 Inn?

This hotel is located in Whitecourt, a short 13-minute walk from Allan & Jean Millar Centre and also 16 minutes on foot from Whitecourt and District Forest Interpretive Centre. You'll also find Rotary Park Outdoor Waterpark and Whitecourt Golf and Country Club within a short drive.

Is there parking available at Cloud 9 Inn?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Cloud 9 Inn feature a casino at the property?

No, Cloud 9 Inn doesn't have a casino.

Will I find an indoor pool at Cloud 9 Inn?

No, there is no indoor pool at this hotel.

Is Cloud 9 Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and a terrace plus some guestrooms include kitchens.

Does Cloud 9 Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cloud 9 Inn have a restaurant that serves breakfast?

Cloud 9 Inn offers free full breakfasts each morning though there is no restaurant.

Will Cloud 9 Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Cloud 9 Inn for a fee of CAD 15 per pet, per night. The property also provides food and water bowls.

Does Cloud 9 Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Cloud 9 Inn?

No, there aren't any guestrooms with balconies at Cloud 9 Inn.

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 670 reviews
Rating 8 - Good. 197 out of 670 reviews
Rating 6 - Okay. 48 out of 670 reviews
Rating 4 - Poor. 10 out of 670 reviews
Rating 2 - Terrible. 5 out of 670 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was simple but had everything I needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly amazing staff, clean rooms and hearty free breakfast makes Cloud 9 my preferred stay in Whitecourt
Stayed 1 night in Sep 2025

10/10 Excellent

Andriana

Liked: Staff & service, property conditions & facilities
Staff was great. Room was nicely renovated. Pleasantly surprised
Stayed 1 night in Sep 2025

10/10 Excellent

Kurtis, REDCLIFF

Stayed 1 night in Aug 2025

6/10 Okay

Leah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inside was clean. Bed was uncomfortable but still thankful it was clean. Outside looked like a ghetto back alley. Worried our car would get broken into so we kept checking in. Rooms across from us had a fire and were all burnt. Interesting experience. Staff was nice at least
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean great service breakfast was a neat touch. they cook your breakfast as opposed to the buffet style
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The room worked fine for the overnight stay. We were primarily looking for a room with three beds. Our biggest concern was the patio doors didn't lock in either bedroom. Some little things would make a big difference such as the only mirror was in the washroom and there were no full length mirrors anywhere. There was no where to set a makeup bag in the washroom. The only cups for water were in the kitchen and there was an extra charge if we didn't want to take the time to wash them at the end of our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of it was good but there were old furniture outside and people gowned up for contaminated things. However the van said restoration not fumigation so maybe it was mould? But other than that great place
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Traveled with family and small children
Liked: Staff & service
Firstly, the staff were 10 out of 10 amazing!! We had an issue with a lightbulb being yellow and making the bathroom space VERY dark. It was promptly changed to a bright white bulb making a huge difference; it was great. Secondly, there was housekeeping during our stay. It was totally unexpected and something that was appreciated. Thank you! Thirdly, the kitchen unit was nice to have. I do travel with my own frypan and sauce pot because I never know what I'll get. Fourthly, the room had two air conditioners. One was newer and worked great but the second was an older model and wasn't efficient. The room became very warm one day because we had that one running. It was a good thing we had the curtains closed, I can't imagine how much worse it could've been. Another small issue was the toilet seat could've been a better fit for the toilet bowl; it was a little wonky. I also found the mattress on the bed a little to firm for my liking.
Stayed 2 nights in Aug 2025

10/10 Excellent

laurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and super breakfast!

The front desk person was very friendly upon our arrival. He upgraded us to a better room at no extra cost. The room had just been renovated and it was very modern and clean. The breakfast was plentiful and hot out of the kitchen. That was greatly appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of options, bery friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were exceptional. The exterior of the property is a little dated, but the stay was good!
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but mattresses were to hard
Stayed 1 night in Aug 2025

10/10 Excellent

Susan V

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this motel. The staff were friendly and very helpful. The continental breakfast was very good and the service was excellent. Would definitely recommend this property.
Stayed 1 night in Aug 2025

10/10 Excellent

LORNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the breakfast was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clarissa

The room is clean and big
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give the front desk personal 10*. They are amazing!!!! We all got the newly renovated rooms...the rooms are very spacious & very clean! Not one complaint or negative thot from us!!
Stayed 1 night in Aug 2025