Wookey Hole Hotel

3.0 star property
Hotel with free parking, 5-minute walk to Wookey Hole Caves

Choose dates to view prices

Photo gallery for Wookey Hole Hotel

Front of property
Family Room, Resort View | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Property grounds
Game room
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Ebbor Gorge
    ‪4 min drive‬
  • Place, Milton Lodge Gardens
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

Family Room, Ensuite

9.0 out of 10
Wonderful
(66 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

9.4 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, Resort View

9.0 out of 10
Wonderful
(17 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Twin Room, Mobility Accessible (Bath Only)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Wells

Wookey Hole Caves is within a 5-minute walk of Wookey Hole Hotel while other popular sites like Wells Cathedral are within a few miles (5 km). This 3-star hotel has 58 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.3 miles
  • Ebbor Gorge - 4 min drive - 2.0 miles
  • Milton Lodge Gardens - 4 min drive - 1.3 miles
  • Wells Cathedral - 5 min drive - 2.0 miles
  • Cheddar Gorge - 12 min drive - 9.5 miles

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪The Good Earth - ‬5 min drive
  • ‪The Sheep & Penguin - ‬4 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, 5-minute walk to Wookey Hole Caves
Guests of Wookey Hole Hotel enjoy free WiFi in public areas, meeting rooms, and a banquet hall. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a TV in a common area, a picnic area, and a garden.
Guests can expect to find free WiFi and 26-inch LED TVs with digital channels and DVD players. Coffee makers, hair dryers, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Is a free cancellation option available at Wookey Hole Hotel?

Wookey Hole Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see near Wookey Hole Hotel?

This hotel is located in Wells within a short 5-minute walk of Wookey Hole Caves. You'll also find Mendip Hills and Vicar's Close within a short drive.

Will I be able to park at Wookey Hole Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Wookey Hole Hotel include a casino on the premises?

No, Wookey Hole Hotel doesn't have a casino.

Is there an indoor pool at Wookey Hole Hotel?

No, there is no indoor pool at this hotel.

Is Wookey Hole Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Wookey Hole Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Wookey Hole Hotel feature a restaurant that includes a breakfast menu?

Yes, Wookey Hole Hotel serves self-serve breakfast for a surcharge each morning at Bistro at Wookey Hole.

Does Wookey Hole Hotel allow pets to stay free of charge?

No, pets aren't allowed at Wookey Hole Hotel.

Does Wookey Hole Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Wookey Hole Hotel?

The closest major airport to Wookey Hole Hotel is Bristol International Airport (BRS), which is 19.4 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Wookey Hole Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy resort or courtyard views.

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Holly

Liked: Staff & service
Did not eat at restaurant as were told we couldn't book between 6:30 - 8pm as a large party were in. Bed was very hard and made my back ache. Headboard on bed was very dusty. Spiders in the bathroom. Also noises all night long from the bathroom/toilet and people in other rooms, dogs barking in the corridor. Location of hotel is in the middle of nowhere. It was okay for 1 night but i wouldn't stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and good service.
Stayed 1 night in Sep 2025

6/10 Okay

Sau Man

Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel had a good night sleep no noise and the shower water was hot the only concern i had was the glass shower door when it stung open it almost hit the sink so i put a towel on the sink just incase my kids swung it open and smashed it
Stayed 1 night in Sep 2025

10/10 Excellent

clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely , spacious and airy , we had room 58 , 1 double balcony window and a large double window which overlooked a country path . Staff were great ,willing and helpful , Even charged my phone overnight because i forgot charger , only downside was pillows were too hard for my liking and threw them on the floor but alround thumbs up
Stayed 1 night in Sep 2025

8/10 Good

Clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, the room was lovely, clean comfortable and quiet. The food was delicious and staff lovely and friendly. Will definitely be back.
Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Staff & service, room comfort

Poorly Organised

We booked a room and breakfast for a 1 night stay after a flight from Bristol Airport. We emailed in advance to organise a cot being provided in the room. On arrival at around 3.30am with a sleeping baby, no cot was provided. Night porter was friendly and apologetic and fetched a travel cot for me to build myself, which wasnt a problem but woke the baby. So we paid for 30 minutes sleep, less than 3 hours in the building and no breakfast with a 6.30am checkout. Rooms did look clean & tidy but organisation was poor.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Wookey hotel

Clean and exactly what you would expect
Stayed 3 nights in Sep 2025

6/10 Okay

Marion

Liked: Cleanliness, property conditions & facilities, room comfort

Clean comfortable room poor breakfast

Room clean and comfortable, breakfast poor, scrambled eggs made with powder mix was awful and tasteless and tinned mushrooms watery, not nice at all. Beans ok although only warm on 2 days. As a non dairy vegetarian i was left with beans and toast . Toaster did not eject toast, had to use tongues to get it out. Finally hash browns were soaked in fat . My husband did like the yogurt pots. Sadly breakfast spoilt our stay and because of this would not reccommend this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, very clean and tidy and very helpful staff. Location is very tucked away from the main roads but I think this adds to the character of the place, right next to Wookey Hole caves.
Stayed 4 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service
Great place to stay for a few days. Clean, spacious and good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Lovely clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Stayed 2 nights in Sep 2025

8/10 Good

Sylvia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Terry

Traveled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The reception staff were brilliant

Excellent location, plenty of parking, comfortable room, hearty breakfast and very helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean room Good parking Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the character of the hotel , the cleanliness. Staff very helpful and polite. Very family friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service
Nice big room, clean and light. It was quite noisy with kids everywhere, but realised this is a family hotel, our room faced the entrance unfortunately, where you could hear everyone coming and going. You have to book a table for breakfast, on arrival. It has a diner feel. Basic but ok,
Stayed 1 night in Aug 2025

8/10 Good

Seb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great room, will book again for next year
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
We visit regularly, our family live in the area. The room was nicely decorated,plenty of towels and room was clean, beds very comfortable. Staff are always very friendly and helpful .
Stayed 2 nights in Aug 2025

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2025