Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

Front of property
Breakfast and dinner served
Reception
Family Room, Resort View | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Luxury Room | In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Wells Leisure Centre
    ‪4 min drive‬
  • Place, Wells Cathedral
    ‪5 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪26 min drive‬

Room options

Family Room, Ensuite

9.0 out of 10
Wonderful
(74 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(19 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Accessible Twin Room with Wet Room

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

9.4 out of 10
Exceptional
(20 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room, Resort View

9.0 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Accessible Twin Room with Wet Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Wells

Wookey Hole Caves is within a 5-minute walk of Wookey Hole Hotel while other popular sites like Wells Cathedral are within a few miles (5 km). This 3-star hotel has 58 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.3 miles
  • Wells Leisure Centre - 4 min drive - 1.3 miles
  • Wells Cathedral - 5 min drive - 2.4 miles
  • Cheddar Gorge - 15 min drive - 9.9 miles
  • Glastonbury Tor - 18 min drive - 10.0 miles

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Fosso Lounge - ‬5 min drive
  • ‪Strangers with Coffee - ‬4 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪Fountain Inn - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive

About this property

Wookey Hole Hotel

Guests of Wookey Hole Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a picnic area, a banquet hall, and an ATM.
Guests can expect to find free WiFi and 26-inch LED TVs with digital channels and DVD players. Coffee makers, hair dryers, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Is a free cancellation option available at Wookey Hole Hotel?

Wookey Hole Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see near Wookey Hole Hotel?

This hotel is located in Wells within a short 5-minute walk of Wookey Hole Caves. You'll also find Mendip Hills and Vicar's Close within a short drive.

Is there parking available at Wookey Hole Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Wookey Hole Hotel include a casino on the premises?

No, Wookey Hole Hotel doesn't have a casino.

Is there an indoor pool at Wookey Hole Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Wookey Hole Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Does Wookey Hole Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Wookey Hole Hotel feature a restaurant that includes a breakfast menu?

Yes, Wookey Hole Hotel serves self-serve breakfast for a surcharge each morning at Bistro at Wookey Hole.

Does Wookey Hole Hotel allow pets to stay free of charge?

No, pets aren't allowed at Wookey Hole Hotel.

Does Wookey Hole Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wookey Hole Hotel?

The closest major airport to Wookey Hole Hotel is Bristol International Airport (BRS), which is 19.4 mi away (43 minutes by car).

Are there rooms with balconies at Wookey Hole Hotel?

Yes, some guestrooms at Wookey Hole Hotel offer a balcony and may feature courtyard views.

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tony

Stayed 1 night in Feb 2026

8/10 Good

Clive

Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities
That's the cleanest hotel room that we have ever stayed in, the Hotel smell devine, The room was huge excellent value for money, My wife gave it A10 out of 10
Stayed 1 night in Feb 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

8/10 Good

Mariana

Liked: Cleanliness, staff & service
Clean room and incredible staff welcoming and considerate
Stayed 2 nights in Jan 2026

2/10 Terrible

Luke

Stayed 1 night in Jan 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was the most importantly for me.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Business traveler
Yes good staff room ok
Stayed 1 night in Jan 2026

8/10 Good

Lewis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent value for the price. The room was great and really friendly staff. The restraunt is lacking though with over priced food and staff that were not attentive. Would definitely stay again but not eat there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service
The reception staff were so lovely and welcoming and the room was spotless
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room great staff
Stayed 2 nights in Oct 2025

6/10 Okay

Emily

Stayed 1 night in Dec 2025

8/10 Good

Karandeep

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean.
Stayed 3 nights in Aug 2025

6/10 Okay

Amiee

Liked: Cleanliness, staff & service, amenities
Beds are rock hard. Room is outdated. Can hear your neighbours. Guests running up and down the halls and still continue after we politely asked them to stop
Stayed 1 night in Nov 2025

8/10 Good

Teresa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very handy for the cave Christmas event we attended.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Hotel is excellent set in a beautiful place. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be hotter. Nescafé sachets in rooms really bad. Poured mine down the sink! Lovely and quiet. Comfy bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , staff where amazing , couldn't do enough for you , went above and beyond
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff excellent, friendly and helpful. Overall great. Minor points: prefer a toilet seat lid, and a larger sink, somewhere near the sink to put things on. It was an accessible room, but it does not need an NHS poster about cleaning hands for a 'patient' on the bathroom door, (room 1) also sink cracked in room 1. TV very small in room 1, much more acceptable in room 30.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our visit was satisfactory
Stayed 1 night in Nov 2025