Salamander Washington DC

Luxury hotel with 2 restaurants and a full-service spa

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Experience the grandeur of this historic hotel, featuring a central rotunda and multiple wings, surrounded by a beautifully maintained garden.

Relax in the stylish lobby with a sofa, armchairs, and tables, surrounded by large windows offering a view of the outdoors.

Relax by the pool, surrounded by lounge chairs and sofas, in a spacious area with a high ceiling.

Relax in this serene room with a large bed and a balcony view overlooking a body of water.

Enjoy expansive city views from the large windows in this stylish living room with a central chandelier, flat-screen TV, and comfortable seating.

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Breakfast available
Pet friendly

Explore the area

1330 Maryland Ave, SW, Washington, DC, 20024

National Mall
‪3 min walk‬
National Museum of African American History and Culture
‪12 min walk‬
White House
‪3 min drive‬
Washington, DC (DCA-Ronald Reagan Washington National)
‪5 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Relax in a spacious room with two beds, a flat-screen TV, and a comfortable seating area.

Deluxe Water View King and Queen Connecting Rooms

Sleeps 6
1 King Bed and 2 Queen Beds

Relax in comfort with a large bed, sofa, and armchairs in this stylish room.

Deluxe King and Queen Connecting Rooms

Sleeps 6
1 King Bed and 2 Queen Beds

Relax in a spacious room with a large bed, flat-screen TV, and comfortable chair.

Presidential 2-Bedroom Suite

Sleeps 6
2 Queen Beds and 1 King Bed

Premier Water View 2-Bedroom Suite

Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Relax in this inviting room with a large bed, comfortable seating area, and beautiful views.

Marina View 2-Bedroom Suite

Sleeps 6
2 King Beds and 1 Double Sofa Bed

Relax in a spacious room with a large bed, seating area, and glass table, offering a door to an outdoor space.

Bethune 3-Bedroom Suite

Sleeps 6
3 King Beds

Relax in a spacious room with a large bed, round tables, and a sofa, offering a city view.

Studio Suite

City view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Relax in a spacious room with a large bed, bench, and table by the window, offering a view of the outdoors.

Deluxe King Room

Exceptional

Sleeps 2
1 King Bed

Deluxe Double Queen Room

Exceptional

Sleeps 4
2 Queen Beds

Deluxe Double Queen Accessible

Sleeps 4
2 Queen Beds

Relax in this inviting room with a large bed, round coffee table, and comfortable armchairs.

Premier Water View King Room

Exceptional

Water view
Sleeps 2
1 King Bed

Premier Water View King Roll In

Water view
Sleeps 2
1 King Bed

Deluxe Double Queen Roll In

Exceptional

Sleeps 4
2 Queen Beds

Relax in a stylish room with a large bed, bench, and two bedside lamps.

Mayor Suite

City view
Sleeps 2
1 King Bed

Relax in a spacious living room with a comfortable sofa, coffee table, and wall-mounted TV.

Ambassador Suite

Marina view
Sleeps 2
1 King Bed

Enjoy a serene view of the water from this stylish room, featuring a large window, a desk, and a comfortable chair.

Diplomat Suite

Marina view
Sleeps 2
1 King Bed

Relax in a serene space with a neutral-toned sofa, round coffee table, and abstract art above.

Deluxe One Bedroom Suite

Exceptional

City view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Relax in a serene space with a city view, featuring a large window, armchairs, and a round table.

Marina View One Bedroom Suite

Excellent

Marina view
Sleeps 4
1 King Bed

Bethune Suite

Marina view
Sleeps 2
1 King Bed

Relax in this stylish room with a sofa, coffee table, and TV, plus a large window offering a view of the outdoor area.

Deluxe Balcony One Bedroom Suite

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Relax in this serene space with a large bed, two windows, and a comfortable bench.

Premier Water View One Bedroom Suite

Water view
Sleeps 4
1 King Bed

Relax in a stylish room with a flat-screen TV, dining table, and comfortable seating area.

Marina View One Bedroom Suite Accessible Roll In

Exceptional

Marina view
Sleeps 5
1 Double Sofa Bed and 1 King Bed

Deluxe Water View Double Queen Accessible

Exceptional

Marina view
Sleeps 4
2 Queen Beds

Deluxe Water View King Room

Exceptional

Marina view
Sleeps 2
1 King Bed

Deluxe Water View Double Queen Room

Exceptional

Marina view
Sleeps 4
2 Queen Beds

About the neighborhood

Washington

Located in Southwest, Salamander Washington DC is a leisurely stroll from popular sights such as National Mall and Jefferson Memorial. This 373-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

National Mall - 3 min walk - 0.2 miles
National Museum of African American History and Culture - 12 min walk - 0.7 miles
Washington Monument - 12 min walk - 0.7 miles
Capital One Arena - 2 min drive - 1.3 miles
White House - 3 min drive - 1.3 miles

Getting around

Smithsonian Station - 6 min walk
Washington Union Station - 9 min drive
Ronald Reagan Washington National Airport (DCA) - 11 min drive

Restaurants

‪US Holocaust Museum Cafe - ‬9 min walk
‪Surfside - ‬9 min walk
‪Jessie Taylor Seafood - ‬10 min walk
‪Mi Vida - ‬9 min walk
‪Panda Express - ‬8 min walk

About this property

Salamander Washington DC

Luxury hotel with 2 restaurants and a full-service spa

At Salamander Washington DC, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 86.50 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

55-inch Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Salamander Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, French, Japanese, Portuguese, Russian, Spanish

Similar properties

Enjoy a panoramic view of the city and water from the large windows in this stylish room.

Pool
Spa
Pet friendly
Free WiFi

$226 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Secured, covered valet parking on site (USD 86.50 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 39 for adults and USD 22 to 22 for children
2 restaurants
Couples/private dining
Private picnics

Restaurants on site

Dōgon
The Lounge

Things to do

24-hour gym
Free bicycle rentals
Full-service spa
Indoor pool

Family friendly

Children's games
In-room babysitting (surcharge)
In-room crib
Indoor pool
Refrigerator on request
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

16 meeting rooms
24-hour business center
36,000 square feet of conference space
Computer station

Outdoors

Firepit
Garden
On a river
Outdoor furniture
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 2004
Eco-friendly cleaning products used
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathrobes
Children's robes
Children's slippers
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with premium digital channels
Pay movies

Food and drink

24-hour room service
Champagne service
Free bottled water
Refrigerator on request
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 150 per stay
Dogs only
1 total (40 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 3 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Destination fee: USD 37.10 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 30 to 39 for adults, and USD 22 to 22 for children
Covered valet parking fee: USD 86.50 per day (in/out privileges)
Pet deposit: USD 150 per stay
Pet fee: USD 150 per accommodation, per stay plus USD 100.00 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Long-term renters welcome

This property uses wind energy, plus eco-friendly cleaning products

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses wind energy, plus eco-friendly cleaning products.
Onsite safety features include a smoke detector and a security system.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 6:30 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandarin Oriental

Mandarin Oriental Hotel Washington D.C.

Mandarin Oriental Washington D.C.

Washington D.C. Mandarin Oriental

Mandarin Oriental Washington D.C. Hotel

Mandarin Oriental D.C. Hotel

Mandarin Oriental D.C.

Mandarin Oriental, Washington d.c. Hotel Washington Dc

Mandarin Oriental Hotel Washington Dc

Mandarin Oriental Washington Dc

Mandarin Washington Dc

Washington Dc Mandarin Oriental

Frequently asked questions

Is a free cancellation option available at Salamander Washington DC?

Salamander Washington DC provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Salamander Washington DC?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Salamander Washington DC on Aug 9, 2025 start from $330.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Salamander Washington DC?

This hotel is situated in Southwest within a 10-minute walk of National Mall and International Spy Museum. You'll also find Smithsonian Institution and National Museum of Natural History less than a mile away.

Is there parking available at Salamander Washington DC?

Yes, secured valet parking is offered for USD 86.50 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Salamander Washington DC?

Salamander Spa is the hotel's spa and services include sports massages, hot stone massages, reflexology, and body wraps.

Does Salamander Washington DC have a casino?

No, Salamander Washington DC doesn't have a casino.

Is there an indoor pool at Salamander Washington DC?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What do couples enjoy most about Salamander Washington DC?

At this riverfront hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring marina views.

Does Salamander Washington DC have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Salamander Washington DC have a restaurant that serves breakfast?

Yes, Salamander Washington DC has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Salamander Washington DC allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Salamander Washington DC for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 150 per stay is collected.

Does Salamander Washington DC have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Salamander Washington DC?

The closest major airport to Salamander Washington DC is Ronald Reagan Washington National Airport (DCA), which is 4.4 mi away (11 minutes by car). Another top airport is College Park, MD (CGS), which is located 14.2 mi away (27-minute drive).

Can I book a room with a balcony at Salamander Washington DC?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy marina or garden views.

Does Salamander Washington DC host weddings?

Take advantage of the wedding venue at Salamander Washington DC if you plan to say "I do" during your trip.

Salamander Washington DC Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Carlos

Traveled with family and small children

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent for touring the DC area. Walk to Warf, Mall and metro all within 4 blocks. One of few hotels near the mall with a pool.

Stayed 7 nights in Jun 2025

10/10 Excellent

Eleni

Business traveler

May 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful experience during this trip to DC. I was in town for a work conference and truly enjoyed my stay at the salamander Washington DC. The staff, the ambience, and the food was absolutely 10 out of 10.

Stayed 1 night in May 2025

8/10 Good

Lisa

May 9, 2025

Stayed 1 night in May 2025

6/10 Okay

Michelle

May 5, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Brittany

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Janelle

Traveled with family

May 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an absolutely beautiful hotel with staff who went out of their way to make our stay comfortable. The rooms are spacious, with nice big bathrooms containing a big shower and beautiful soaking tub. I did notice that despite the room being beautiful, there was scotch tape on the platform bed frames which I found very odd and out of place in such a nice hotel. Aside from that everything was top notch. At one point we realized my younger son left his retainer in the case inside the car. I thought the valet would direct us to the car but they actually went and retrieved the retainer case for us and delivered it to our room. The lobby bar was very nice, good strong drinks, however it was closed on our last full day due to a private event— so we were unable to grab a quick drink when we wanted. The only downfall of this hotel for me, is its lack of restaurants, bars, or nice cafes in the immediate area. Although it is walking distance to MANY must-visit places, museums, monuments, and National Mall… we did have to Uber or drive to every dinner out. This wasn’t a dealbreaker but when I booked I assumed there would be places to eat in the immediate area upon leaving the hotel. That being said, every hotel that is within the center of the city is much more expensive for much less space. I am very happy with our stay and I would highly recommend it to others who are looking for an amazing DC trip.

Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Business traveler

May 1, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Vijaykumar

May 1, 2025

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family

Apr 30, 2025

Liked: Staff & service, amenities, property conditions & facilities

My wife and i were celebrating our honeymoon. Tired and exhauted due to lengthy drive we finally arrived. Nate the bell man greeted us with an immediate smile and warm welcome. He took our lugguage to our room. Austin at the front desk was extremely helpful and very acvomidating to our room. Very professional and yet personally a true star player to the hotel. The hotel is gery close to Nationa mall so easy and walkable. The room very well appointed to every detailed and extremely clean plenty of space. Lastly but not least Christian the FOB manager was incredible, he was personally and very kind, gave me great dinner options to the hotel and surrounding area. He also gave my wife and i a toasting to champaigne to ring in our marriage. Tobi the Director of FD very kind and personal we spoke and shared in stories as I was a former AGM to Hilton. KIond blesssing to such an incredible staff we will be back for sure!

Stayed 3 nights in Apr 2025

8/10 Good

Gail

Traveled with family

Apr 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the location of the property, and the fact that it had a pool for my granddaughter. In fact, this combination was why I chose it, despite the price. The staff was all very pleasant. The food was good, but quite pricey.

Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 15 nights in Apr 2025

10/10 Excellent

Jason A.

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Suzette

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time, but not last

Everyone was wonderful! I had my grand daughters with me and they ( Austin at the front desk) sent up matching bathrobes so we could be triplets. The food was delicious that we ordered from room service. I have no choice but to come back :)

Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Bev

Traveled with family

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable lobby lounge area. Accommodating staff . Location is terrific. Easy access to the new wharf area with wonderful restaurants. And across the street for Starbucks because the only downside is the expensive buffet breakfast which is quite ordinary.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and in a great location to pretty much everything. Our room was exactly as pictured and had the most loveliest view of the cherry blossoms and the Wharf. The staff was amazing, they really went out their way to create a great experience for us, even the doormen/valet guys looked out for us. The only downside I would say is for a luxury hotel, I expected their toilet paper would be two-ply and soft, lol! Other than that, it was a pleasant experience and I look forward to visiting their other property in Virginia.

Stayed 2 nights in Mar 2025

10/10 Excellent

Midalma

Traveled with family and small children, Traveled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay started off Rocky, however one of the Managers Mr. Tavi Smith went above and beyond to make our stay a great one. Definitely recommend it to all.

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Wynn, Huntington Beach

Traveled with family and small children

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you

Stayed 3 nights in Apr 2025

10/10 Excellent

becky

Traveled with family

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, spacious bright rooms, very friendly staff, I wouldn’t think twice about staying here again. It was excellent!

Stayed 4 nights in Apr 2025

2/10 Terrible

Kathryn

Traveled with partner

Apr 22, 2025

Disliked: Staff & service, property conditions & facilities

My husband and I stayed here to celebrate our anniversary and we were very disappointed. The room was clean, but dated. The bathroom was nice. However, the service was terrible. After staying at the Salamander in Middleburg, where the employees were so kind and helpful, staying here was a huge disappointment. We went to the front desk asking for ice and champagne glasses as we had a vintage bottle to enjoy for our anniversary. The front desk employee said she would send it up shortly. After over an hour, we called to inquire on the status and they said it was coming. After another 40 minutes, we gave up and called and said not to worry about it. It had been over two hours at that point, and instead of being apologetic or kind, the employee was rude and dismissive. For the amount of money it costs for a one night visit, the disregard for customer service is frustrating. The overnight valet parking charge is also ridiculously high. This wouldn’t have bothered me so much if the customer service was great. Maybe my expectations were too high after our fantastic weekend celebrating an anniversary at the Salamander in Middleburg 2 years ago, but this stay was a big let down.

Stayed 1 night in Apr 2025