It didn't start well. We arrived to find house dirty with food and dirty dishes all around. Agent was responsive but we could not use house until two hours later. Many nice to haves are missing, like tissues, washcloths, non-slip shower mats, wine glasses. But the worst was when 2 smoke alarms went off in after midnight. Agent responded but we were left to fix it on our own without a ladder or any tools. Makings things worse alarms were never repaired or replaced for the balance of our stay.P.S.The downstairs 4th bedroom is only accessible by going outside.