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Embassy Suites by Hilton Alexandria Old Town

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Alexandria Old Town

Lunch and dinner served, Mediterranean cuisine
Indoor pool
Meeting facility
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
1900 Diagonal Rd, Alexandria, VA, 22314
  • Place, George Washington Masonic National Memorial
    ‪3 min walk‬
  • Place, United States Patent and Trademark Office Museum
    ‪9 min walk‬
  • Place, Alexandria City Hall
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Larger)

55-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking (Larger)

8.4 out of 10
Very good
(10 reviews)
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony (with Shower)

Suite, 1 King Bed with Sofa bed, Balcony (with Shower) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Balcony (with Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower)

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower) | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower)

9.6 out of 10
Exceptional
(20 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-In Shower)

Suite, Multiple Beds, Accessible (Roll-In Shower) | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Suite, Multiple Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Balcony

  • 753 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

55-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 947 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

55-inch flat-screen TV with cable channels, TV, pay movies

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Oversized)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Oversized)

8.4 out of 10
Very good
(9 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive 2 Room 1 King Bed and Sofabed Suite

  • Sleeps 4

2 Room 1 King Bed and Sofabed Suite with Balcony

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Suite

  • Sleeps 6

2 Room 2 Double Bed and Sofabed Suite

  • Sleeps 6

2 Room Balcony Suite-2 Double Beds-Sofabed

  • Sleeps 6

Suite With Two Double Beds And Roll In Shower-Mobility Accessible

  • Sleeps 6

Mobility Accessible 2 Room King Suite with Tub

  • Sleeps 4

Mobility Accessible 1 Bedroom King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

2 Room Larger Suite-1 King Bed and Sofabed

  • Sleeps 4

2 Room Oversized Suite-1 King Bed-Sofabed

  • Sleeps 4

Two-Room Suite With One King Bed And Sofabed

  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(58 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Ad
Free daily buffet breakfast

Hampton Inn & Suites Alexandria Old Town Area South

Alexandria
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,757 reviews
$111 nightly
The price is $128
Apr 26 - Apr 27
Total with taxes and fees
Hampton Inn & Suites Alexandria Old Town Area South

About the neighborhood

Alexandria

Located in Old Town Alexandria within a short walk of George Washington Masonic National Memorial, Embassy Suites by Hilton Alexandria Old Town is within a mile (2 km) of Alexandria City Hall. This 288-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and a 24-hour business center.

What's nearby

  • George Washington Masonic National Memorial - 3 min walk - 0.2 miles
  • United States Patent and Trademark Office Museum - 9 min walk - 0.5 miles
  • Market Square - 19 min walk - 1.0 mile
  • Alexandria City Hall - 4 min drive - 1.1 miles
  • Torpedo Factory Art Center - 5 min drive - 1.4 miles

Getting around

  • King Street Station - 2 min walk
  • Alexandria Station - 4 min walk
  • Ronald Reagan Washington National Airport (DCA) - 21 min drive

Restaurants

  • ‪PLNT Burger - ‬4 min walk
  • ‪Joe Theismann's Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hypergoat - ‬11 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Embassy Suites by Hilton Alexandria Old Town

At Embassy Suites by Hilton Alexandria Old Town, guests enjoy features like an indoor pool, a 24-hour gym, and WiFi in public areas. Self parking is available for USD 35.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Kitchenettes, MP3 docks, and dining areas are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Alexandria Old Town Area South
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,757 reviews
$111 nightly
The price is $128
Apr 26 - Apr 27
Total with taxes and fees
Hampton Inn & Suites Alexandria Old Town Area South

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95); wired internet (surcharge)

Parking and transportation

  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Atrium Lounge
  • Atrium Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,232 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Fee for wired internet in public areas: USD 12.95 (rates may vary)
  • Covered self parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Alexandria Old Town
Embassy Suites Hotel Alexandria Old Town
Embassy Suites Hotel Old
Embassy Suites Old
Embassy Suites Hotel Old Town
Embassy Suites Old Town
Embassy Suites Hotel Alexandria Old Town
Embassy Suites by Hilton Alexandria Old Town Hotel
Embassy Suites by Hilton Alexandria Old Town Alexandria
Embassy Suites by Hilton Alexandria Old Town Hotel Alexandria

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Alexandria Old Town?

Embassy Suites by Hilton Alexandria Old Town provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Alexandria Old Town?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Alexandria Old Town on Apr 5, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Embassy Suites by Hilton Alexandria Old Town?

This hotel is situated in Old Town Alexandria, just steps from George Washington Masonic National Memorial. You'll also find Fashion Center at Pentagon City and Torpedo Factory Art Center within a short drive.

Is there parking available at Embassy Suites by Hilton Alexandria Old Town?

Yes, secured parking is offered for USD 35.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Alexandria Old Town include a casino on the premises?

No, Embassy Suites by Hilton Alexandria Old Town doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Alexandria Old Town?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:30 PM.

Is Embassy Suites by Hilton Alexandria Old Town a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Alexandria Old Town?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Alexandria Old Town have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Alexandria Old Town serves free cooked-to-order breakfasts at Atrium Lounge each morning.

Does Embassy Suites by Hilton Alexandria Old Town allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Alexandria Old Town for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Alexandria Old Town have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites by Hilton Alexandria Old Town?

The closest major airport to Embassy Suites by Hilton Alexandria Old Town is Ronald Reagan Washington National Airport (DCA), which is 4.3 mi away (21 minutes by car). Another top airport is College Park, MD (CGS), which is located 28.9 mi away (47-minute drive).

Can I book a room with a balcony at Embassy Suites by Hilton Alexandria Old Town?

Yes, some guestrooms at Embassy Suites by Hilton Alexandria Old Town offer a balcony.

Embassy Suites by Hilton Alexandria Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Amenities
room was clean. good area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Jan 2026

10/10 Excellent

Yahya

Stayed 1 night in Dec 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel-daily breakfast that could be made to order or just chosen on the line. Nightly happy hour, convenient parking. The best thing for us was the convenience to the Metro, bus and trolley-literally across the street! We only drive our car once to go to Mt. Vernon. Other days we went into DC so very easily on the Metro-so nice not to have to fight traffic. We walked all over Old Town which was straight down the street from the hotel. So glad we found this hotel.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very Courteous. It was nice to have the happy hour with 2 free drinks. Thank you.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kyeasha

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, everything that you need for a weekend stay.
Stayed 2 nights in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Nice spacious room. Great breakfast
Stayed 3 nights in Dec 2025

8/10 Good

David

Traveled with group
The staff was very friendly.
Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Well, I hat to complain but all the other hotels we stay at have usb ports in the room. At least on the lamp but we had none. We didn’t bring the usb plug with us so we were out of luck. Fortunately our stay wasn’t that long and we had our car to charge our phones but this is just fyi for future gusts who are in need
Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was quite spacious. We will definitely be staying here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and courteous. Nice clean room with great view.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro

Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Kendra

Stayed 1 night in Oct 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

10/10 Excellent

Vangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, no complaints.
Stayed 1 night in Dec 2025

8/10 Good

Janay

Stayed 1 night in Dec 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, all employees are nice, helpful and knowledgeable. The only negative was that apparently some guests don’t think they have to watch their kids and let them just run around like maniacs. Unfortunately we couldn’t enjoy the pool bc it was overran by loud and rowdy people.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the hotel Will definitely be back
Stayed 1 night in Dec 2025

2/10 Terrible

James, Gallatin

Do not use this hotel if you are booking thru Expedia or another 3rd party booking site. I booked this hotel 4 months in advance of my stay. I booked a room with a King bed. When I got to the hotel, they gave me a room with 2 double beds (which, by the way, were very uncomfortable). I was not notified at check in there was an issue, they just gave me the room. I went back to the desk to get the issue rectified and they said they were full and there is nothing they could do. She tried to tell me I booked to late, which was not true as there were plenty rooms available with a King bed when I booked, and also tried to blame Expedia for how they book rooms and me for using Expedia instead of the Hilton booking system. I have used Expedia for hundreds of hotel rooms over the years, including 4 hotels on this trip alone. I always book King beds and have never had an issue with any other hotel. That tells me the issue is with, either, this hotel, or with Embassy Suites and their scheduling system. Furthermore, they asked how the stay was numerous times via email/text and each time I gave them the lowest rating. They offered to call me to see how they could fix the issue and then they never called. It is almost as if they don't care about anyone that doesn't book thru their system... just as the lady at the check in desk eluded to when I tried to fix the issue.
Stayed 2 nights in Dec 2025

4/10 Poor

Jeffery

Traveled with family
Disliked: Cleanliness
Lousy front desk employee, not everyone but a few. Housekeeping was very good. A mouse in the dining area was not good Not to mention a major health department violation
Stayed 4 nights in Dec 2025

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was an the AC was working great
Stayed 3 nights in Nov 2025

10/10 Excellent

Tonese

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room with a beautiful view...Breakfast was awesome...the Atrium was comfortable and beautiful...the whole hotel was clean and the staff were friendly and helpful.
Stayed 3 nights in Dec 2025

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