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City Heart Motel

3.5 star property
VIP Access

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Photo gallery for City Heart Motel

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi
Front of property
BBQ/picnic area
Family Apartment, Non Smoking | Living area | LCD TV
Family Apartment, Non Smoking | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Shopping Centre
    ‪5 min walk‬
  • Place, Warrnambool Botanical Gardens
    ‪9 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Warrnambool

City Heart Motel places you within a 10-minute stroll of Albert Park and Warrnambool Shopping Centre. Each of the 18 rooms at this 3.5-star motel includes a refrigerator, a coffee maker, and an LCD TV.
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What's nearby

  • Warrnambool Shopping Centre - 5 min walk - 0.3 miles
  • Warrnambool Botanical Gardens - 9 min walk - 0.5 miles
  • Flagstaff Hill Maritime Village - 14 min walk - 0.8 miles
  • Lake Pertobe Adventure Playground - 19 min walk - 1.0 mile
  • Warrnambool Racecourse - 3 min drive - 1.7 miles

Getting around

  • Warrnambool Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Warrnambool Hotel - ‬7 min walk
  • ‪Home Coffee - ‬7 min walk
  • ‪Izakaya - ‬7 min walk
  • ‪Kermond’s Hamburgers - ‬5 min walk

About this property

City Heart Motel

Guests of City Heart Motel enjoy free WiFi in public areas, express check-in, and a terrace. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free motel also has barbecue grills.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, coffee makers, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (31 inches high)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

Frequently asked questions

Is a free cancellation option available at City Heart Motel?

City Heart Motel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at City Heart Motel?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at City Heart Motel on Mar 29, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of City Heart Motel?

This motel in Warrnambool is within a 10-minute walk of Warrnambool Shopping Centre and Albert Park. You'll also find Flagstaff Hill Maritime Village and Warrnambool Art Gallery less than a mile away.

Is parking available on site at City Heart Motel?

Yes, self parking is offered for free at the motel. Wheelchair-accessible van parking is also available for guests.

Does City Heart Motel feature a casino at the property?

No, City Heart Motel doesn't have a casino.

Will I find an indoor pool at City Heart Motel?

No, there is no indoor pool at this motel.

Are there hot tubs at City Heart Motel?

No, there isn't a spa tub at this motel.

Does City Heart Motel feature a restaurant that includes a breakfast menu?

No, City Heart Motel doesn't have a restaurant that serves breakfast.

Will City Heart Motel allow pets to stay free of charge?

No, pets aren't allowed at City Heart Motel though service animals are welcome.

Are there connecting rooms at City Heart Motel?

No, there aren't connecting guestrooms at this motel.

Are there rooms with balconies that I can book at City Heart Motel?

No, there aren't any guestrooms with balconies at City Heart Motel.

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 311 reviews
Rating 8 - Good. 101 out of 311 reviews
Rating 6 - Okay. 19 out of 311 reviews
Rating 4 - Poor. 10 out of 311 reviews
Rating 2 - Terrible. 3 out of 311 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Great motel. Central location, clean, cosy , easy check in and out. Have stayed before and will stay again 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Rowan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosey spot and very close to main shops. The staff were also very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff member, Felice was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zixuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is wonderful! Realllllly clean and cozy! Even out of my exception! Stuff are kind and friendly. And it’s quite at night which made us a good sleep! Strongly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Everything was nice. Everything was good.
Stayed 1 night in Oct 2025

8/10 Good

Loraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was spotless and amenities provided are superb. Will recommend and location is very close to town centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Kai Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed n mattress

Very comfy bed n mattress
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best comfy bed in Warrnambool

Nice n comfy bed n mattress. Half of facilities has been upgraded. However, ceiling n mirror lights needs to update to matchbthe rest of modern furniture .
Stayed 1 night in Oct 2025

10/10 Excellent

tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional.. great room.. fabulous host
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & stay here! I’ve stayed in many Warrnambool Motels for work & this place is not only a great stay. It’s also sensational value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfy enough

Upon arrival, office was closed, so I had to ring for a code to get room key out of a key safe as they had my wrong phone number so I didn't receive the text. Bed was comfortable. Rooms were clean (besides someones sock left behind) Could certainly do with a little updating. In a great location though
Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Centrally located and convenient to get anywhere in town.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robbie

Stayed 1 night in Jun 2025

8/10 Good

Wai Keet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location
Stayed 3 nights in Apr 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025