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Zerohotel

4.0 star property

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Exterior
Property amenity
Exterior
Double Room (Port) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Twin Room, 2 Twin Beds (Port) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Place, Paseo Yugoslavo
    ‪5 min walk‬
  • Place, Plaza Sotomayor
    ‪7 min walk‬
  • Place, Port of Valparaiso
    ‪18 min walk‬

Room options

View all photos for Double Room (Port)

Double Room (Port) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Double Room (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Colours)

Double Room (Colours) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Double Room (Colours)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (Colours)

Twin Room, 2 Twin Beds (Colours) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Twin Room, 2 Twin Beds (Colours)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (Port)

Twin Room, 2 Twin Beds (Port) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Twin Room, 2 Twin Beds (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Valparaiso

Zerohotel places you next to We Are Not Hippies Mural and within a 5-minute walk of Fine Arts Museum. This 9-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Paseo Yugoslavo - 5 min walk - 0.3 miles
  • Mirador Paseo Gervasoni - 6 min walk - 0.4 miles
  • Casa Mirador de Lukas - 6 min walk - 0.4 miles
  • Plaza Sotomayor - 7 min walk - 0.4 miles
  • Port of Valparaiso - 18 min walk - 1.0 mile

Getting around

  • Puerto Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 85 min drive

Restaurants

  • ‪La Morada Alegre - ‬3 min walk
  • ‪Cafe Del Pintor - ‬4 min walk
  • ‪El Desayunador - ‬4 min walk
  • ‪Brecon's - ‬4 min walk
  • ‪La Dulcería - ‬2 min walk

About this property

Zerohotel

Zerohotel features free WiFi in public areas, meeting rooms, and conference space. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for CLP 85000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, an arcade/game room, and express check-out.
Guests can expect 27-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include safes and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run movies

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Frequently asked questions

Is free cancellation available at Zerohotel?

Zerohotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Zerohotel?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Zerohotel on Mar 2, 2026 start from $132.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Zerohotel?

This hotel is located in Valparaiso, just steps from We Are Not Hippies Mural and Fine Arts Museum, and within a short walk of Plaza Sotomayor. You'll also find Plaza Victoria and Paseo Yugoslavo less than a mile away.

Will I be able to park at Zerohotel?

Yes, there is a garage with a max 3 spaces per unit.

Is a spa located at Zerohotel?

Spa services at the hotel include body scrubs and massages.

Does Zerohotel include a casino?

No, Zerohotel doesn't have a casino.

Will I find an indoor pool at Zerohotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Zerohotel?

Couples will appreciate amenities at this hotel, including a soaking tub and Egyptian cotton sheets in each guestroom with some featuring bay views.

Are there hot tubs at Zerohotel?

No, this hotel doesn't have a spa tub.

Does Zerohotel have a restaurant with a breakfast menu?

Yes, Zerohotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will Zerohotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zerohotel.

Are there connecting rooms at Zerohotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Zerohotel?

No, there aren't any guestrooms with balconies at Zerohotel.

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 118 reviews
Rating 8 - Good. 20 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bernardo Teixeira

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel muito aconchegante!
Stayed 1 night in Nov 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service
Would be interesting to have conveniently machines to buy at night and refrigerate at room. I love coffee and they don't have coffee machine at the room and neither at the reception space.😞
Breakfast desks
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding views

This is an amazing, cozy, and beautiful place. The views are outstanding!! The staff was very kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Navdeep

Traveled with partner
Liked: Amenities
Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen, MENLO PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Brandt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised.

Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023

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