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Aparthotel

smartments Wien Heiligenstadt

3.5 star property
Aparthotel units in Vienna with kitchenettes

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Photo gallery for smartments Wien Heiligenstadt

Interior entrance
Full-size fridge, microwave, stovetop, dishwasher
Reception
Studio XL | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪3 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪6 min walk‬
  • Place, Setagaya Park
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

Studio XL | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio XL

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familyapartment

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Familyapartment

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • Sleeps 2

Studio Xl

  • Sleeps 2

Family Room

  • Sleeps 4

Family Apartment

  • Sleeps 4

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About the neighborhood

Vienna

Located in Döbling, smartments Wien Heiligenstadt is a leisurely stroll from sights such as Danube Bike Path (Vienna) and Danube River. This 166-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchenettes, sitting areas, and refrigerators.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 3 min walk - 0.2 miles
  • Danube Bike Path (Vienna) - 6 min walk - 0.4 miles
  • Setagaya Park - 13 min walk - 0.7 miles
  • Beethoven-Heiligenstadter-Testament - 14 min walk - 0.8 miles
  • Millennium City - 4 min drive - 1.8 miles

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tekaway Sushi - ‬3 min walk
  • ‪Restaurant Coretto - ‬15 min walk
  • ‪Weingut Mayer am Pfarrplatz - ‬16 min walk
  • ‪Amador's Wirtshaus & Geißlerei - ‬14 min walk

About this property

smartments Wien Heiligenstadt

Aparthotel units in Vienna with kitchenettes
Guests of smartments Wien Heiligenstadt enjoy free WiFi in public areas, express check-in, and express check-out. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Each apartment is soundproofed and features a kitchenette and space to spread out with a sitting area. A 15-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. Each apartment also includes an espresso maker. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 2.848 percent will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

Frequently asked questions

Are free cancellation options available at smartments Wien Heiligenstadt?

Smartments Wien Heiligenstadt offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near smartments Wien Heiligenstadt?

This aparthotel is situated in Döbling within a short 12-minute walk of Danube River and also 10 minutes on foot from Danube Bike Path (Vienna). You'll also find Stephansplatz and Vienna Christmas Market within a short drive.

Is there parking available at this aparthotel?

Bicycle parking is also available for guests.

Does smartments Wien Heiligenstadt have a casino on the premises?

No, smartments Wien Heiligenstadt doesn't have a casino.

Is there an indoor pool at smartments Wien Heiligenstadt?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about smartments Wien Heiligenstadt?

Amenities at this aparthotel that appeal to couples include a kitchenette in each apartment with kitchens in some.

Are there hot tubs at smartments Wien Heiligenstadt?

No, there isn't a spa tub at this aparthotel.

Does smartments Wien Heiligenstadt have a restaurant with a breakfast menu?

No, smartments Wien Heiligenstadt doesn't have a restaurant that serves breakfast.

Does smartments Wien Heiligenstadt allow pets to stay free of charge?

No, pets aren't allowed at smartments Wien Heiligenstadt.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from smartments Wien Heiligenstadt?

The closest major airport to smartments Wien Heiligenstadt is Vienna International Airport (VIE), which is 16.4 mi away (28 minutes by car).

Are there rooms with balconies at smartments Wien Heiligenstadt?

No, you won't find apartments with balconies at smartments Wien Heiligenstadt.

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 80 reviews
Rating 8 - Good. 28 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025

6/10 Okay

Philip

Stayed 2 nights in Oct 2025

8/10 Good

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities
very nice and up to the mark
Stayed 8 nights in Sep 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Near to metro station
Stayed 3 nights in Sep 2025

10/10 Excellent

PAOLO

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Evelyn

Stayed 6 nights in Sep 2025

10/10 Excellent

Myrna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025

10/10 Excellent

Artur

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, room comfort
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Ruqaya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

walter, Rio Rancho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024

6/10 Okay

Renate, Ames

Traveled with family
Disliked: Property conditions & facilities
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Sarang

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024

10/10 Excellent

Fred

Stayed 7 nights in Sep 2023

4/10 Poor

VOLKAN

Business traveler
Disliked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great quality at affordable price
Stayed 2 nights in Aug 2023

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023

10/10 Excellent

Abdullatif

Liked: Cleanliness, room comfort
Stayed 15 nights in Nov 2022

8/10 Good

MEHDI, Petaling Jaya

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022

4/10 Poor

Agata

Stayed 2 nights in Aug 2022

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