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Novotel Suites Wien City Donau

4.0 star property
Hotel with a bar, near Prater

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Photo gallery for Novotel Suites Wien City Donau

Exterior
Property video
Exterior
Bar (on property)
Family Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Place, Wurstelprater
    ‪8 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪11 min walk‬
  • Place, Prater
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Standard Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Vienna

Located in Leopoldstadt within a mile (2 km) of Prater, Novotel Suites Wien City Donau is within a few miles (5 km) of other popular sights such as Vienna State Opera. The 158 rooms at this 4-star hotel include coffee makers, flat-screen TVs, and premium bedding.

What's nearby

  • Wurstelprater - 8 min walk - 0.4 miles
  • Messe Wien Exhibition and Congress Center - 11 min walk - 0.6 miles
  • Giant Ferris Wheel - 11 min walk - 0.6 miles
  • Vienna University of Economics and Business - 12 min walk - 0.7 miles
  • Prater - 14 min walk - 0.8 miles

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬7 min walk
  • ‪A1 Telekom Austria AG - ‬2 min walk
  • ‪Ströck - Lassallestraße - ‬4 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Thali - ‬3 min walk

About this property

Novotel Suites Wien City Donau

Hotel with a bar, near Prater
Guests of Novotel Suites Wien City Donau enjoy free WiFi in public areas, coffee in a common area, and a terrace. Self parking is available for EUR 26 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a garden, a TV in a common area, and a vending machine.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and first-run movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include coffee makers, free newspapers, and safes. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 26 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 29 per pet, per night
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 1.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Donau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Izumi

Liked: Staff & service, amenities, property conditions & facilities
Overall, the hotel is well-maintained and clean. It is only a 4 minute walk from the U station, which is very convenient and surrounded by what it looks to be corporate buildings. If you are looking for easy access to restaurants and cafes, the area may not be ideal. The room was very spacious with upgraded appliances. They carried the brand called Rituals shampoo, body wash, and handwash, which I enjoyed using. The staff was also amazing. I left my phone in one of the tour guide's van and felt very powerless. The person who seemed to be in charge for that evening stayed behind and helped me track the tour guide and contact them. They were very empathetic, understanding, and helpful- they went above and beyond to stay with me and assure me things would be fine.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and metro is right outside the hotel!
Stayed 4 nights in Aug 2025

8/10 Good

Renu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Vienna Prater

Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and well-equipped. Close to underground station. Quiet area (although not much to do in the immediate vicinity).
Stayed 1 night in Aug 2025

10/10 Excellent

Hyangshuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sinan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Abdullah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large modern, clean rooms. great location - safe and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel, Good Location, Good Price

Hotel Novotel Suites Wien City Donau was a good jumping-off point for my wife’s and my Vienna stay. We especially appreciated its proximity to transit and to the Danube’s running paths.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miruna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very good 10/10
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself good - rooms huge although not a fan of the caravan style bathrooms! Area not the best but Ubahn 2 minutes away and in central Vienna in 5 mins.
Stayed 3 nights in Jul 2025

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her şey çok güzeldi

Muhteşem konum, harika otel, harika hizmet. Yine gitsem yine kalırım.
Stayed 5 nights in Jul 2025

10/10 Excellent

göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the wrong day but they help me fast and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugene

Stayed 1 night in Jul 2025

10/10 Excellent

Ge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Matthias

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Easy access to metro
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service

only apparently clean

I was there for seven days, and the bathroom and the separate toilet have not been cleaned once. Only towels were replaced. I made a cup of teas for two evenings and tea bags and sugar bags have not been refilled. Not a service of a four stars hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

BASIL

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Courteous staff. Big and comfortable suites. Very close to the U-Bahn station - only few stops to downtown Vienna. And a very nice breakfast verity.
Stayed 4 nights in Jun 2025

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