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Hotel Kaiserin Elisabeth

4.0 star property
Pet-friendly Vienna hotel connected to a shopping center, steps from St. Stephen's Cathedral

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Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Lobby
Interior entrance
Property entrance
Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Weihburggasse 3, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(23 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Vienna

Located in Innere Stadt, Hotel Kaiserin Elisabeth is adjacent to St. Stephen's Cathedral and within a 10-minute walk of other popular attractions like Hofburg Imperial Palace. This 63-room, 4-star hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and coffee/tea in a common area. Centrally located in Vienna, the hotel is connected to a shopping center and also a short walk from Albertina and Vienna State Opera.

What's nearby

  • Stephansplatz - 1 min walk - 0.0 miles
  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 5 min walk - 0.3 miles
  • Albertina - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Demel - ‬2 min walk
  • ‪Café de l'Europe - ‬3 min walk
  • ‪Conditorei Sluka - ‬1 min walk
  • ‪Nordsee - ‬2 min walk

About this property

Hotel Kaiserin Elisabeth

Pet-friendly Vienna hotel connected to a shopping center, steps from St. Stephen's Cathedral
Hotel Kaiserin Elisabeth features free WiFi in public areas, a business center, and coffee in a common area. If you drive, self parking is EUR 34 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 55 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a computer station, and free newspapers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (EUR 34 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 34 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 80.0 per night
  • Cribs/infant beds are available for EUR 15 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 34 per day
  • Nearby parking fee: EUR 34 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Frequently asked questions

Are free cancellation options available at Hotel Kaiserin Elisabeth?

Hotel Kaiserin Elisabeth provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Kaiserin Elisabeth?

This hotel is situated in Innere Stadt, just steps from Stephansplatz, and within a 10-minute walk of Vienna State Opera and Hofburg Imperial Palace. You'll also find Vienna Christmas Market and Spanish Riding School less than a mile away.

Is there parking available at Hotel Kaiserin Elisabeth?

Yes, parking is offered for EUR 34 per day.

Does Hotel Kaiserin Elisabeth include a casino at the property?

No, Hotel Kaiserin Elisabeth doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserin Elisabeth?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Kaiserin Elisabeth?

Couples staying at this hotel will appreciate amenities like a minibar as well as a shopping mall and a café.

Are there hot tubs at Hotel Kaiserin Elisabeth?

No, there isn't a spa tub at this hotel.

Does Hotel Kaiserin Elisabeth feature a restaurant that includes a breakfast menu?

Yes, Hotel Kaiserin Elisabeth serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserin Elisabeth allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Kaiserin Elisabeth for a fee of EUR 30 per pet, per stay.

Does Hotel Kaiserin Elisabeth have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Kaiserin Elisabeth?

The closest major airport to Hotel Kaiserin Elisabeth is Vienna International Airport (VIE), which is 12.4 mi away (28 minutes by car).

Are there rooms with balconies at Hotel Kaiserin Elisabeth?

No, there aren't any guestrooms with balconies at Hotel Kaiserin Elisabeth.

Reviews

Hotel Kaiserin Elisabeth Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 742 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 29 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel! It was really cute and charming! It is very walkable! The only thing was that Schönbrunn palace is a little bit far but other than that I had an amazing time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has all the charm and class of old Vienna. My single room was functional and classy with a large bathroom. The bed was comfortable, and it was all very quiet. Breakfast was tasty and generous. Every staff member was friendly and helpful, and I had pleasant, fun conversations with several of them over the course of my stay. The hotel is perfectly located, near Stephansplatz, the U-Bahn, and many restaurants. It is a pleasant 15-20-minute walk to the MuseumQuartier and about 25 minutes by Uber/Taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nahda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love love ! Everything from location to front desk employees and dining and cleanliness. Would recommend always! Would be nice to have a kettle for tea and coffee in room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Malgorzata

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Stayed 3 nights in Jun 2025

6/10 Okay

Paula, Porto

Liked: Cleanliness
Disliked: Amenities
The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar
Stayed 4 nights in Jun 2025

10/10 Excellent

Dana C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, hidden gem of Vienna. Historical building, upgraded to standards. The staff is amazing, made our stay very pleasant and comfortable. Thank you, Hotel Staff, and friends drivers, Maritza and Mariko.
Stayed 1 night in Jun 2025

10/10 Excellent

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful. The staff were very friendly and helpful. Breakfast was great. Great location. Would strongly recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jelica

Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Right next to the Ringstrasse, easy walk to the metro, the Opera, the shops and dining. Wonderful breakfast. Very helpful staff. Maybe the cleanest hotel I have ever stayed in. Lovely room and linens. High quality boutique hotel with a personal touch.
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for exploring Imperial Vienna

Excellent experience from the collection at the airport to the return to the airport, everybody was extremely helpful and always pleasant and were focused on our needs. The references to Kaiserin Elizabeth throughout the hotel adds an element of historical relevance to a visit to Vienna. Very comfortable, extremely good breakfast buffet and quiet, well furnished room. Location is very central and perfect for exploring historical and imperial Vienna.
Stayed 7 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything about this property is good. Excellent location.Very helpfull staff. Tasty breakfast. My only criticism is that tea & coffee making facilities are not available in the standard rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMMEND!
Stayed 2 nights in May 2025

8/10 Good

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great situation.Very convenient for walking to many tourist attractions and U bahn 2 minutes away.Good breakfasts.Nice big room.The only minus point in our room was the over the bath shower which was tricky to climb in to and quite slippery.This would not be suitable for anyone with limited mobility.The staff were friendly and efficient.
Stayed 5 nights in May 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The mattress on my bed was in very poor condition. The front desk staff claimed they’d fixed a problem with the slats under the mattress. Didn’t fix the problem at all. I felt like I was in a pit. I ended up putting my head at the foot of the bed and this helped.
Stayed 3 nights in May 2025

8/10 Good

Philip, Chigwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncrowded, smallish and quiet (we requested a back room) traditional Viennese styled and furnished hotel with modern amenities and attentive and very helpful Staff away just steps away from St. Stephens Square and the Underground, tram stops and many/shops/restaurants. Excellent breakfast buffet, a large, quiet and beautifully furnished off-lobby lounge area and, in our room, an unusually large and well-equipped bathroom. Some of the corridor carpets show wear, and if that detail would trouble you, then look for a modern styled non-traditional hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel are highlights. Everything is close by and walkable. I highly recommend this hotel!
Stayed 2 nights in Apr 2025