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Hotel Kaiserhof Wien

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Front of property
Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Daily buffet breakfast for a fee
Daily buffet breakfast for a fee
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪2 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(26 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

10.0 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

A living room with green armchairs, a coffee table, a flat-screen TV, and a wooden cabinet.

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • Free WiFi

Kaiserhof Business Room

  • Sleeps 2
  • Free WiFi

Kaiserhof Classic Room

  • Sleeps 2
  • Free WiFi

View all photos for Kaiserhof Classic Room with Extra Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room with Extra Bed

  • Sleeps 3
  • Free WiFi

View all photos for Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Kaiserhof Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Junior Suite

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Karlsplatz - 2 min walk - 0.1 miles
  • St. Charles Church - 2 min walk - 0.1 miles
  • Vienna University of Technology - 2 min walk - 0.1 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.4 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Knockbox - ‬4 min walk
  • ‪Nam Nam Dabba - ‬3 min walk
  • ‪No Panic Coffee - ‬2 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Guests staying at Hotel Kaiserhof Wien enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on May 12, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Vienna State Opera and Naschmarkt. You'll also find Belvedere and Hofburg Imperial Palace less than a mile away.

Is there parking available at Hotel Kaiserhof Wien?

Yes, parking is offered for EUR 26 per night.

Is there a spa at Hotel Kaiserhof Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Kaiserhof Wien?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and free wired internet.

Does Hotel Kaiserhof Wien have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Kaiserhof Wien have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (35 minutes by car).

Are there rooms with balconies at Hotel Kaiserhof Wien?

No, there aren't any guestrooms at Hotel Kaiserhof Wien that offer a balcony.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 857 out of 1011 reviews
Rating 8 - Good. 122 out of 1011 reviews
Rating 6 - Okay. 20 out of 1011 reviews
Rating 4 - Poor. 8 out of 1011 reviews
Rating 2 - Terrible. 4 out of 1011 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Astoria

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. I would like to point out Lea and Anastasia. Both helped me tremendously from breakfast (which Lea ran exceptionally) to random tourist questions I had (Anastasia was so helpful and patient). The room was lovely, the breakfast is tasty and many options and the overall vibe was classy but comfortable). I would definitely stay again. The one thing i must point out was the construction. The drilling and noise was present from my first arrival day to my last full day. I stayed 8 nights. I guess bad timing for me because it was constant. No way was I ever getting an afternoon nap. Again, not reflective of any of the staff just,bad timing for me booking during their upgrade. Other than that.....the stay was phenomenal!!! Thankk you !!!
Stayed 8 nights in Jan 2026

6/10 Okay

Helen

Liked: Cleanliness, amenities
I was not informed before arriving that they would be working all day drilling in the room right next to me. This lasted for my whole stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer, Leawood

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Edith Gabriela, Northridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Outstanding
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Oustanding breakfast. Easy walking distance to all sites.
Stayed 3 nights in Dec 2025

10/10 Excellent

David, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.
Stayed 3 nights in Dec 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Stayed 1 night in Nov 2025

10/10 Excellent

GAYNOR

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey A

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Maryllis

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the room and facilities were excellent. Sanjay the barkeeper was particularly outstanding. I would definitely stay here again if I visited Vienna.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luisa

Stayed 3 nights in Oct 2025

10/10 Excellent

Holly L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very friendly and helpful staff. The young lady who helped us upon arrival and departure was terrific. Breakfast was fresh and plentiful. The dining room was elegant and the service excellent. We were upgraded to a larger room which was clean and comfortable. At times the room got a little warm but we opened the window for a few minutes and it cooled off quickly. Very convenient location near public transportation, music venues and the museums. Highly recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

William, Highland

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room. Walking distance to most points of interest in the city.
Stayed 3 nights in Nov 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Breakfast was so very good, lots of healthy choices, good cooked food and extremely pleasant and professional staff. The hotel was on a quiet side street, minutes from the main part of the city so a perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Everything was very clean and staff very kind and helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeff

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel exceeded our expectations. It is cleaner than any hotel I’ve ever been in. The breakfast buffet was AMAZING! You get your own personal tea pot, honey was from a fresh honeycomb, the cheese selection unparalleled. Highly, highly recommend the hotel.
Breakfast tea station
Pastry table at breakfast
Our hotel room
Front of hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brian W.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and stylish hotel. Great bar. In a quiet university neighborhood walkable to everything.
Stayed 1 night in Oct 2025

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