Hotel Kaiserhof Wien

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Restaurant
Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Suite | Living area
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • St. Charles Church
    ‪3 min walk‬
  • Naschmarkt
    ‪5 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Classic Double or Twin Room (with extra bed)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Business Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • St. Charles Church - 3 min walk - 0.2 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Belvedere - 10 min walk - 0.5 miles
  • Hofburg Imperial Palace - 11 min walk - 0.6 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Blueorange Coffee & Bagel - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Eco-certified hotel with a full-service spa and a fitness center
Renovated in 2016, Hotel Kaiserhof Wien offers a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 55 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on Jun 9, 2025 start from $221.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Vienna State Opera and Naschmarkt. You'll also find Belvedere and Mariahilfer Street less than a mile away.

Is parking available on site at Hotel Kaiserhof Wien?

Yes, parking is offered for EUR 26 per night.

Is there a spa at Hotel Kaiserhof Wien?

Spabereich is the name of the hotel's full-service spa available for guests to enjoy.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Kaiserhof Wien?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and free Internet access.

Does Hotel Kaiserhof Wien have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Kaiserhof Wien have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Kaiserhof Wien?

No, there aren't any guestrooms with balconies at Hotel Kaiserhof Wien.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 844 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 15 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 2 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean hotel. Made to feel very welcome.
Stayed 3 nights in Feb 2025

10/10 Excellent

Artak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent hotel
Stayed 3 nights in Feb 2025

8/10 Good

Jennil, Sarnia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peacful.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mari, Peyton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wish we could’ve stayed longer. We booked this property to enjoy Vienna during an 18 hour layover. The taxi ride was only about 20 minutes from the airport which helped us maximize our very short time in Vienna. The hotel is extremely comfortable and the reception desk staff were friendly and efficient. The rooms were extremely clean and the beds were very comfortable. We enjoyed a free welcome drink in the hotel bar and an excellent breakfast buffet in the restaurant. We felt comfortable and safe, walking in the area and surrounding neighborhoods. Would definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Stefan

Stayed 3 nights in Jan 2025

10/10 Excellent

Geonho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A long weekend in Vienna

Amazing staff. Close to everything and superbly clean and quiet. Very good breakfast. Will come back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arezo

Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and provides a warm welcome. A welcome drink was provided at the bar and our room upgraded. The bed was super comfy with the loveliest bedding I have ever experienced. Bathroom amenities provided, robes, slippers & coffee machine came with our room. Breakfast was very good with a wide choice. The hotel is walkable to the centre and transport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Great staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location and clean

A delightful hotel. Clean, safe, easily walkable to the historic center and excellent public transport connections.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great brunch on Saturday morning
Stayed 1 night in Nov 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I’ve ever stayed at, truly a gem of a place. I am so thankful that we found this hotel. The hotel itself is beautiful, the rooms are spacious, it is in a perfect location, and the staff are beyond friendly. We got engaged during our trip and the hotel went above and beyond to make us feel celebrated. I will always remember this hotel - it had a special place in our hearts.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Timeless values in a contemporary setting

Lovely hotel with a truly independent feel and a traditional approach to the delivery of customer service in the modern day. Genuinely friendly staff who are very experienced in what they do. In many respects it was a refreshing change from the typical corporate chains of hotels. Worthy of special mention are Gilbert, hotel manager, who we met at the front desk on arrival. He immediately made us feel relaxed and at home in our new settings. And Sanjay, head barman, who was an absolute pleasure to meet. Very friendly and very knowledgeable about his craft as a barman. The hotel benefits from a great location and offers a great breakfast which seems to please everyone. Also worth a mention is the sauna and steam room which is a great way to relax and refresh. Also, we had a nice bed with a ‘pillow menu’ and a super shower. Difficult to find fault with.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very cozy interior , great staff, good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Agustin

Stayed 1 night in Nov 2024

8/10 Good

ROGER

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, at a lovely hotel just a few steps away from the main roads taking you into the hub of a beautiful city. Very polite staff mainly just didnt like a waiter who kept saying about tips. Over all great hotel highly recommend
Stayed 3 nights in Dec 2024

6/10 Okay

Neritan, Washington

Traveled with group
Liked: Cleanliness, staff & service
Great location. Quiet area.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had excellent stay. The holte accomodated all our requests. The breakfast was very delicious with many food options and wine. Verly clean, quiet and lovely hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Raymond James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024