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Hotel Kaiserhof Wien

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Hotel Kaiserhof Wien

A building with a sign reading "KAISERHOF" at the entrance.
A hotel room with a large bed, a wooden bench, a desk, and a chair.
A room with a fireplace, red and purple armchairs, a table with a vase, and a large framed painting on the wall.
A buffet setup with various food items and a long counter.
Two people seated at a bar with a well-stocked liquor cabinet behind them.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Place, St. Charles Church
    ‪2 min walk‬
  • Place, Naschmarkt
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A hotel room with a large bed, a wooden headboard, a red patterned carpet, a wooden nightstand, and a door leading to another room.

Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free wired internet

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with a double bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(30 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Classic Double or Twin Room (with extra bed)

A neatly made bed with white and blue pillows, a dark headboard, and a window with sheer curtains.

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Business Room

A hotel room with a double bed, two bedside tables with lamps, a chair, and a painting on the wall.

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the nightstand.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Vienna

Located in Wieden, Hotel Kaiserhof Wien is adjacent to Vienna University of Technology and within a 5-minute walk of other popular sights like St. Charles Church. This 74-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Karlsplatz - 2 min walk - 0.1 miles
  • St. Charles Church - 2 min walk - 0.1 miles
  • Vienna University of Technology - 2 min walk - 0.1 miles
  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.4 miles

Getting around

  • Resselgasse Station - 3 min walk
  • Vienna Central Station - 20 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Johnny's Pub - ‬5 min walk
  • ‪Café-Restaurant Resselpark - ‬5 min walk
  • ‪Gorilla Kitchen - ‬4 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪El Burro - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Guests staying at Hotel Kaiserhof Wien enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 26 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is free cancellation available at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on Oct 20, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Kaiserhof Wien?

This hotel is situated in Wieden within a 10-minute walk of Naschmarkt and Vienna State Opera. You'll also find Belvedere and Hofburg Imperial Palace less than a mile away.

Is there a spa at Hotel Kaiserhof Wien?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Kaiserhof Wien include a casino at the property?

No, Hotel Kaiserhof Wien doesn't have a casino.

Will I find an indoor pool at Hotel Kaiserhof Wien?

No, there is no indoor pool at this hotel.

Does Hotel Kaiserhof Wien have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof Wien serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Kaiserhof Wien allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Kaiserhof Wien for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

How far is the airport from Hotel Kaiserhof Wien?

The closest major airport to Hotel Kaiserhof Wien is Vienna International Airport (VIE), which is 12.5 mi away (35 minutes by car).

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 856 out of 1001 reviews
Rating 8 - Good. 110 out of 1001 reviews
Rating 6 - Okay. 23 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, comfortable and attractive, very good location, and a good breakfast - excellent hotel for the price.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms. Very convenient to the old city center and subway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just wonderful. Good staff good breakfast and nice rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is superb. The room size, bed, bathroom amenities, breakfast, and staff were the best I have ever experienced in a hotel. I highly recommend staying here when in Vienna.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at your property. Very convenient to the city center.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location staff breakfast and room was brand new had nice coffee and beds were very comfortable new mattress! Staff was so helpful and kind. Breakfast was superb so much variety and coffees made to order!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The hotel was well located.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast; gym was small; Staff super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot of characters, quiet location yet convenient to go to old town and opera house. Staff are lovely and breakfast is amazing. Overall wonderful experience for a weekend
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, convenient location and great service. Our room was very generous size. Amazing breakfast.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Centrally located, lots of charm, and a fantastic breakfast. The room was clean, quiet, and had everthing we needed. Staff were great - helpful and accomodating. Zero issues.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel friendly staff, especially the barman
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean and modern superior room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal to Musikverein and the center of the city. You can walk to most of the popular spots from the hotel. Breakfast menu was excellent and the hotel staffs were friendly and warm.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated hotel with clean rooms, good breakfast choices, helpful attentive staff and well-stocked bar with trained experienced bar staff. Highly recommended.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in an excellent location, superb breakfast buffet. Like most European hotels, you need to bring your own washcloth.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Amazing breakfast selection. Clean and prestine. Great staff. EXCELLENT location, 15 minute or less walk from everything. 10/10 would book again!
Stayed 3 nights in May 2026