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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

A lush green shrub with vibrant red flowers blooms in a terracotta pot.
Two single beds with matching headboards and white bedding, a nightstand with a lamp and table, and a large window with sheer curtains.
Relax in a stylish space with a large abstract painting, two comfortable armchairs, and a cozy seating area.
Bathroom features a sink, towel rack, and hairdryer, with ample storage for toiletries.
Relax in this stylish room with a round mirror, comfortable armchairs, and a functional workspace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Relax in a spacious room with a large bed, nightstand, and lamp.

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Restful retreat with a large bed, white linens, and a floral-patterned throw blanket.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with matching headboards and white bedding, a nightstand with a lamp and table, and a large window with sheer curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Relax in comfort with a large bed, white linens, and a floral-patterned throw blanket.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Cozy retreat with a single bed, kitchenette, and comfortable seating area.

Room, Multiple Beds, Kitchen

9.4 out of 10
Exceptional
(14 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Restful retreat with a large bed, white linens, and a floral-patterned throw blanket.

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Two single beds with dark headboards and white bedding, set against a classic patterned wallpaper and large window with sheer curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(46 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Two single beds with dark headboards and white bedding, set against a classic patterned wallpaper and large window with sheer curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(58 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Victoria

Located in Burnside within a mile (2 km) of Save-On-Foods Memorial Centre, Arbutus Inn is within 2 miles (3 km) of other popular sights such as Victoria Harbour. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 4 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles
  • Victoria Fisherman's Wharf - 6 min drive - 2.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Languages

English, Italian

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 3,369 reviews
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on Aug 18, 2025 start from $160.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Does Arbutus Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, at Arbutus Inn, there aren't any guestrooms that list a balcony.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 696 out of 1449 reviews
Rating 8 - Good. 514 out of 1449 reviews
Rating 6 - Okay. 146 out of 1449 reviews
Rating 4 - Poor. 49 out of 1449 reviews
Rating 2 - Terrible. 44 out of 1449 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce, Olympia

Stayed 2 nights in Mar 2025

2/10 Terrible

Amarpreet

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
"Disappointing Experience and Poor Service" Our stay was quite disappointing. When we requested room cleaning, the staff responded that they were too busy and unable to help—an unprofessional and disrespectful reply. The king-size room with a kitchen was not clean; the gas stove and oven were dirty, and there were leftover dishes inside the oven. The toilet didn’t function properly, there were no bath mats in the bathroom, and the room had an unpleasant odor. Overall, the condition of the room was very poor, and we were not satisfied with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Traveled with family
The inn was extremely clean. The staff were always available and very helpful. The room we were given overlooked a parking lot for truck rentals but it was very quiet. I will stay there again for sure
Stayed 2 nights in May 2025

8/10 Good

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for monet. Staff were very good.room was modern and clean. Wifi was not great, kept dropping all the time (room 310). Would sttay again
Stayed 1 night in May 2025

10/10 Excellent

Abdisamed khalif

Liked: Cleanliness, staff & service, property conditions & facilities
First service
Stayed 1 night in Apr 2025

8/10 Good

Michael Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Mario

Stayed 3 nights in Apr 2025

6/10 Okay

Sydney

Liked: Staff & service
My stay was fine for the price I paid, no real issues with the room itself despite being a little run down. My main issue was the parking situation and the other guests Parking is limited at this lot compared to the number of rooms and it’s a very tight parking lot on top of that. I had a small car and I still had to squeeze in and had trouble getting out the next morning when the lot was full. I’m hoping this isn’t a regular occurrence at this hotel but there was a woman having some kind of breakdown a few rooms down and screaming at the top of her lungs. The hotel staff resolved this issue quickly though, I was impressed with the speed and efficiency of resolving this issue. I’d likely stay again as it was convenient and close to attractions.
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, and bathrooms had nice showers. Nice to have a small fridge with a freezer too.
Stayed 3 nights in May 2025

10/10 Excellent

Lim

Stayed 1 night in May 2025

6/10 Okay

Uma

Traveled with family
Disliked: Staff & service
The property was good except no elevator
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, everything was fresh and bedding was comfy, bathroom clean. Just the way we like it
Stayed 1 night in Apr 2025

10/10 Excellent

Jaswinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

6/10 Okay

William

Disliked: Property conditions & facilities
very close to an ambulance station which was very busy
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
AC machine didn’t work and room is in hot side of hotel. Needed to keep window open to let air in which meant the outdoor light would go on. Keep in mind you are at ground level as well. Not a great experience. I am confident this room was a closet at one point. Room was 8 by 12 total size.
Stayed 1 night in May 2025

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in May 2025

10/10 Excellent

Rajveer

Stayed 4 nights in Feb 2025

10/10 Excellent

Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, super convenient to park and stay at. Will be coming back again for sure. Not a whole lot within 15-20 minutes of walking distance though, but that's not a con for us.
Stayed 2 nights in Feb 2025

8/10 Good

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff. Clean. Pleasant looking. Just a tad tiny. We were 3 adults so we needed 2 queens beds. You can only get into the beds from one side. Plus we paid for the third adult yet housekeeping only left towels for 2 people. Minor over site, but still when they charge ( if I recall correctly ) $40 more per night for the extra person they could go the extra step and ensure they provide.
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice,
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in Apr 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sukhveer

Liked: Cleanliness, staff & service
Expensive
Stayed 3 nights in Apr 2025

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