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Hotel Acuario de Veracruz

3.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Acuario de Veracruz

Outdoor pool, pool umbrellas
Restaurant
Desk, blackout drapes, bed sheets
Interior
Reception

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910
  • Veracruz Aquarium
    ‪15 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪5 min drive‬
  • World Trade Center Veracruz
    ‪6 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, bed sheets

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, blackout drapes, bed sheets

Standard Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Veracruz

Located in Malecon within a mile (2 km) of Veracruz Aquarium, Hotel Acuario de Veracruz is within a few miles (5 km) of other popular sights such as Veracruz Harbour. This 125-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a conference center.

What's nearby

  • Veracruz Aquarium - 15 min walk - 0.8 miles
  • Plaza Mocambo Veracruz - 3 min drive - 1.9 miles
  • Plaza Las Americas Shopping Mall - 5 min drive - 3.5 miles
  • World Trade Center Veracruz - 6 min drive - 3.7 miles
  • Mocambo Beach - 7 min drive - 4.2 miles

Getting around

  • Veracruz Central Station - 11 min drive
  • General Heriberto Jara Intl. Airport (VER) - 25 min drive

Restaurants

  • ‪La Cata, Wine Bar & Cocina - ‬2 min walk
  • ‪Brasas Asadero - ‬3 min walk
  • ‪Marejada - ‬4 min walk
  • ‪Panny's & Ensaladas - ‬3 min walk
  • ‪Pozolver - ‬2 min walk

About this property

Hotel Acuario de Veracruz

Colonial hotel with a 24-hour front desk and an outdoor pool
Hotel Acuario de Veracruz features an outdoor pool, free WiFi in public areas, and a conference center. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a computer station, laundry facilities, and wedding services.
Guests can expect to find TVs with cable channels. Other standard amenities include free local calls and desks.
Recreational amenities at the hotel include an outdoor pool.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Hotel Acuario de Veracruz?

Hotel Acuario de Veracruz provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to Hotel Acuario de Veracruz?

This hotel is situated in Malecon within a 10-minute walk of Villa del Mar Beach and Playa Marti. You'll also find Veracruz Aquarium and Veracruz Harbour within a short drive.

Will I be able to park at Hotel Acuario de Veracruz?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Acuario de Veracruz feature a casino at the property?

No, Hotel Acuario de Veracruz doesn't have a casino.

Is there an indoor pool at Hotel Acuario de Veracruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Acuario de Veracruz?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include pillowtop mattresses and pool views.

Are there hot tubs at Hotel Acuario de Veracruz?

No, this hotel doesn't have a spa tub.

Does Hotel Acuario de Veracruz feature a restaurant that includes a breakfast menu?

No, Hotel Acuario de Veracruz doesn't have a restaurant that serves breakfast.

Does Hotel Acuario de Veracruz allow pets to stay for free?

No, pets aren't allowed at Hotel Acuario de Veracruz.

Are there connecting rooms at Hotel Acuario de Veracruz?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Acuario de Veracruz?

The closest major airport to Hotel Acuario de Veracruz is General Heriberto Jara Intl. Airport (VER), which is 6.9 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Acuario de Veracruz?

No, at Hotel Acuario de Veracruz, there aren't any guestrooms that list a balcony.

Does Hotel Acuario de Veracruz have a wedding venue on site?

Take advantage of the wedding venue at Hotel Acuario de Veracruz if you plan to say "I do" during your trip.

Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 66 out of 355 reviews
Rating 8 - Good. 72 out of 355 reviews
Rating 6 - Okay. 95 out of 355 reviews
Rating 4 - Poor. 64 out of 355 reviews
Rating 2 - Terrible. 58 out of 355 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Doménica

Stayed 1 night in Mar 2025

2/10 Terrible

Lizeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renato

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si pueden hospedarse en otro hotel haganlo no tienen wi-fi en las habitaciones y tampoco cuentan con servicio a la habitacion como se describe en la pagina cuando haces la reservacion.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service

It does the job

Staff was helpful I thing the rooms should have more towels. That was the only bad part. Everything else was good
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Disliked: Room comfort

2/10 Terrible

esteban, pantoja

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to beach

Not good at the time when i got there no rooms abailable they send us to another hotel too far away. Terrible experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were comfortable in a room in front of the pool. The room is a little outdated, however they did have AC (a must in Veracruz) and it is not to far from the aquarium. However it is a long walk under the sun to get to the malecón. Just get a cab from two blocks down and be there in no time if there is no traffic (and it's pretty cheap). The buffet was really good.

8/10 Good

Nicoleto

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value for money

Good value but 6 km down the beach from the main downtown action.

10/10 Excellent

Jose hiram

Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service
Lugar de acuerdo al precio.
Stayed 1 night in Apr 2025

2/10 Terrible

Ivan

Stayed 1 night in Apr 2025

4/10 Poor

ivan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, solo que está descuidado y necesita bastante atención el hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Los baños están deteriorados, la alberca en ocasiones está sucia
Stayed 1 night in Mar 2025

4/10 Poor

Zarah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tuvimos luz y por tanto el aire acondicionado no servía, al menos no hacía calor. Luego se fue el agua caliente y tuvimos que bañarnos dos días con agua fría. No tiene servicio de comida. La alberca se veía un poco sucia, no nos metimos. El edificio se ve muy decaído y descuidado, nada que ver con las fotos de la publicación. Preguntamos si podíamos tener un reembolso (viernes) y nos dijeron que si pero contabilidad llegaba hasta el martes y no teníamos la certeza de que realmente lo hicieran, así que tuvimos que quedarnos. El personal es muy amable, entendemos que ellos no pueden resolver todo, pero definitivamente no lo recomiendo. Por último, las sábanas que nos pusieron estaban manchadas de sangre, las fundas y sábanas "blancas" se veían amarillas por lo viejas y percudidas que estaban y la cama estaba muy muy dura, se notaba el colchón viejisimo. La tele no tenía ningún canal y no es smart, así que tampoco pudimos abrir ninguna app.
Stayed 4 nights in Mar 2025

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vania

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bueno
Stayed 2 nights in Mar 2025

10/10 Excellent

Heriberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia nunca volveré a ese hotel .

Llegando no había luz en todo el día y la noche,un día entero sin luz,la alberca muy sucia,el agua turbia.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Las fotos no son la realidad del estado actual

Nunca dijeron que el elevador funcionaba y nos dieron uno de los pisos muy arriba, pasillos oscuros, sin teléfono en el cuarto con cables arrancados, si querías comunicarte a la recepción tenías que bajar y subir escaleras, las fotos no son nada a lo que es realmente, la piscina sucia, como agua estancada, con guano de palomas y había unos cables eléctricos sin protección al ras de la alberca, no tenía filtros de limpieza la alberca, el estacionamiento parece más a una bodega improvisada, nunca vi los restaurantes funcionar, muy mala experiencia, no volvería a reservar ahí.
Stayed 1 night in Mar 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Esta en remodelación,fuera de servicio el elevador ,alberca sin limpieza y agua fría
Stayed 3 nights in Mar 2025

8/10 Good

Esteban

Buen trato del personal
Stayed 2 nights in Feb 2025

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel parece estar abandonado, esta en pésimas condiciones, las habitaciones son sumamente pequeñas e incómodas y muy sucio
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Refugio, Tlaxcala

Traveled with family
No cambian las toallas, ni las sábanas ni fundas de las almohadas
Stayed 4 nights in Feb 2025