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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property
Hotel connected to a shopping center in Burnaby with free breakfast

Choose dates to view prices

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
Reception
Free daily buffet breakfast
Outdoor pool, sun loungers
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(77 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(76 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Burnaby

Located in Metrotown, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Burnaby, and a short drive from Metropolis at Metrotown and Crystal Mall.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.1 miles
  • Port of Vancouver - 12 min drive - 6.9 miles
  • Rogers Arena - 15 min drive - 6.9 miles
  • Canada Place Cruise Ship Terminal - 17 min drive - 7.6 miles
  • Canada Place - 17 min drive - 7.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪A&W - ‬2 min walk
  • ‪Cactus Club Cafe - ‬3 min walk
  • ‪Coffee Loft - ‬4 min walk
  • ‪Neptune Seafood Restaurant - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping center in Burnaby with free breakfast
At Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Lobby

Best Western Plus Burnaby Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,222 reviews
$149 nightly
The price is $172
Oct 20 - Oct 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG on Oct 23, 2025 start from $262.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Playland Amusement Park and Deer Lake within a short drive.

Will I be able to park at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG feature a casino on the premises?

No, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a shopping mall plus some guestrooms include city views.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a restaurant that serves breakfast?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

The closest major airport to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is Vancouver Harbour Flight Centre (CXH), which is 9.6 mi away (36 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.7 mi away (29-minute drive).

Are there rooms with balconies at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG.

Reviews

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 968 out of 1356 reviews
Rating 8 - Good. 278 out of 1356 reviews
Rating 6 - Okay. 56 out of 1356 reviews
Rating 4 - Poor. 23 out of 1356 reviews
Rating 2 - Terrible. 31 out of 1356 reviews

Reviews

10/10 Excellent

Jasper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were simply amazing and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, loved the location close to the metro and so many restaurants! The pool was warm enough for the kids to enjoy, even on a 62 degree F day.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kian Chai

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, property, breakfast and service
Stayed 1 night in Jun 2025

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always worth it , staff are super friendly all the time it’s my family 4th time here and we always feels safe and at home , hotel is clean and neat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location of this property is superlative. Affordable, close to rapid transit, on-site breakfast, near many stores, very friendly and respectful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Home

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very helpful and friendly and the room was clean. In addition when my wife had car trouble in the parking area many staff members came to her rescue making sure she was ok and the car was locked up. Thanks everyone for sure to recommend this hotel for all our business and pleasure trips. Cheers
Stayed 1 night in Jun 2025

6/10 Okay

Jesse

Business traveler
Disliked: Property conditions & facilities
Bit run down and not a quite location. But good service and great location for restaurants, ,shopping etc.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and awesome place . Good customer service and near to mall
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Timia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit noisy if you aren’t used to the Skytrain and city noises, but very convenient location and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very convenient and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet 2 day getaway for my husband and I
Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel, Prince Rupert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked late for an unplanned trip & we’re very happy about staying at this hotel for a very decent price. The accommodation was clean, the staff members were pleasant, and we had no issues during our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Valiant

Traveled with family
Stayed 3 nights in Jun 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Janki

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In 40 years of travel this Holiday Inn Express was by far an Exceptional Hotel and Experience. First and foremost was the staff. Everyone from the Manager, Front Desk, Breakfast and house Keeping. Every employee we ran into had a smile and greeted was warm and kindly. This is a reflection of the property management. When I asked to speak to the manager on duty, she was in the process of stocking the good in the store, which she could have had someone else do. The Hotel was cleaner than any and I do mean ANY that I have been in maybe ever. The baseboards, the elevator was freshly cleaned and vacuumed. The Hotel was immaculate. That being said we use budget hotels for most of our travel, but my wife and I were Very Impressed. And the comfort was impressive as well, we had been on a 10 day tour of Canada, stayed at nice resorts in Banff, but this was the best night sleep we had during our entire stay. If you are going to be in Vancouver then this is the place to stay. Thank you to the entire staff at the Holiday Inn Express Metrotown is the place to stay hands down
Stayed 2 nights in Jun 2025

2/10 Terrible

Diego

Stayed 4 nights in May 2025

2/10 Terrible

Robert, Las Vegas

Stayed 3 nights in May 2025

4/10 Poor

Johnnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Seerat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

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