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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property
Hotel connected to a shopping center in Burnaby with free breakfast

Choose dates to view prices

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
Free daily buffet breakfast
Reception
Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, soundproofing

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(74 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(70 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Burnaby

Located in Metrotown, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Burnaby, and a short drive from Metropolis at Metrotown and Crystal Mall.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.1 miles
  • Port of Vancouver - 12 min drive - 6.9 miles
  • Rogers Arena - 15 min drive - 6.9 miles
  • Canada Place Cruise Ship Terminal - 17 min drive - 7.6 miles
  • Canada Place - 17 min drive - 7.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Steve's Poké Bar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe Station Square - ‬3 min walk
  • ‪Tsujiri - ‬3 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping center in Burnaby with free breakfast
At Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

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Best Western Plus Burnaby Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,156 reviews
$150 nightly
The price is $174
Sep 2 - Sep 3
Total includes taxes and fees
Best Western Plus Burnaby Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see near Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Playland Amusement Park and Deer Lake within a short drive.

Is there parking available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG feature a casino on the premises?

No, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a shopping mall plus some guestrooms include city views.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a restaurant that serves breakfast?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

The closest major airport to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is Vancouver Harbour Flight Centre (CXH), which is 9.6 mi away (36 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.7 mi away (29-minute drive).

Can I book a room with a balcony at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 925 out of 1308 reviews
Rating 8 - Good. 274 out of 1308 reviews
Rating 6 - Okay. 56 out of 1308 reviews
Rating 4 - Poor. 23 out of 1308 reviews
Rating 2 - Terrible. 30 out of 1308 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is very conveniently located
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far one of the best hotels I’ve ever stayed. Staff are very nice, clear room everyday, breakfast is awesome. Whenever I come back in Burnaby I’ll definitely stay here again. Highly recommended , thank you all for your Hospitality 😍 See you soon😍
Stayed 4 nights in Apr 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is top notch at this hotel. They are kind, friendly and always anticipating your needs. Breakfast wonderful and great location. Quiet rooms, great gym. Would stay her again and highly recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,parking was easy and lots of space available Rooms were a bit noisy,but esr pluga qere provided
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disappointed that we couldn’t acquire points as we have at most Holiday Inn hotels as we booked third party, as we always do for connivence.
Stayed 1 night in Apr 2025

10/10 Excellent

Tabetha

Stayed 3 nights in Apr 2025

10/10 Excellent

DAVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 5 nights in Apr 2025

10/10 Excellent

Scherezada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

ngoc

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door bell is awkwardly located and they closed the front pull in area which was a bit awkward for Uber drop offs, but the hotel is surprisingly sound proof for being across from a very busy SkyTrain station. Appreciated the 24-hr desk and hot breakfast. Room was clean, bed was comfortable, complimentary water greatly appreciated
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good area. The staff was very ambitious, polite, and helpful. The room was appreciated, but the last night was very uncomfortable noise wise. Constant doors opening and closing could be heard even while sitting at the opposite end of the room on the bed. Better sound proofing could be added around the door. Everything else was appreciated in terms of detail and design. One more note, the lighting track on top of the bed headboard only seemed to have a switch on one side of the bed, and the switch was difficult to locate at first.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a quick few overnights. Clean quiet rooms. Parking was easy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Klaudine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the buffet breakfast and staff are all wonderful! The skytrain noise did not bother me!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shayok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Holiday Inn Express, very well renovated, terrific world class Burnaby/Metro Center/by Metropolis Mall location in Greater Vancouver. Across the street from the Sky Train, which is easily accessible. Nice breakfast options and overall service, complimentary water bottles as you check in, etc.
Stayed 4 nights in Apr 2025

10/10 Excellent

Teddy, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

FNU, Spruce Grove

Stayed 3 nights in Apr 2025

10/10 Excellent

Wai Him

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with lots of ammenties around, however thr access to the hotel was a bit challenging.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dylan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The train and traffic was a little loud but nothing my earbuds couldn't fix. There was a faint beeping noise in the room that I couldn't find so maybe check that out. The bed and bathroom were clean and nothing was broken.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Service was awesome. Room was clean and bed super comfy .staff was super friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Kyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Thom

Stayed 4 nights in Mar 2025

10/10 Excellent

Irena

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jaimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so convenient & all the staff are super friendly & helpful.
Stayed 1 night in Apr 2025

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