4/10 Poor
Kimberly
Sep 27, 2024
Liked: Staff & service, amenities
Wouldn’t recommend.I didn’t enjoy my stay at all. The common area sitting areas cushion and pillows are dirty. We had several guest come in drunk at 4 am and we couldn’t get them to be quiet for a hour and one guest wouldn’t leave our room. I contacted the after hour/emergency number but no one answered. It was unbearable trying to get these 3 people to stop talking, walking in/out of the room many times and for the woman to leave our room. The staff addressed it when they came in around 9 am. I was offered breakfast as a compensation for the trouble. Breakfast was toast and cereal. It was appropriate for the amount of harassment and stress those 3 individuals caused our room and their failure to hav ether phone turned off when we tried to reach them for help. They only expelled the two men from our room but allowed the woman to stay which I complained about and was told she would be asked to leave in the morning. I don’t know if they removed her as I left that morning. The second night we had more drunk people come in banging and talking walking us up again around 2 am. Then another lady can in around 3 and decided to turn the light on and brush her teeth and climbed into bed leaving the light on. My worst experience of all the hostels I’ve stayed in. It’s the guest yet lack of obvious needed employees at all hours due to it. You can hear the noise from the common area on your room until quiet hour at 11 pm which is late for many people going to bed or relaxing around 9 pm.
Kimberly
Stayed 2 nights in Sep 2024