Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down comforters, desk, laptop workspace
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, desk, laptop workspace
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
175 N Genesee St, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

  • Sleeps 4

Mobility Communication Access King Room with Roll In Shower

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

Room With Two Double Beds-Pet Friendly

  • Sleeps 4

About the neighborhood

Utica

Best Western Gateway Adirondack Inn places you within a mile (2 km) of North Utica Shopping Center and Utica Children's Museum. This 88-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Utica Children's Museum - 11 min walk - 0.6 miles
  • North Utica Shopping Center - 13 min walk - 0.7 miles
  • Utica Memorial Auditorium - 4 min drive - 3.2 miles
  • Saranac Brewery - 4 min drive - 2.9 miles
  • Stanley Theater - 5 min drive - 3.6 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪Burger King - ‬18 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive
  • ‪Dunkin' - ‬6 min walk

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with free breakfast and a fitness center
Best Western Gateway Adirondack Inn features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Gateway Adirondack Inn.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

What's there to do within easy reach of Best Western Gateway Adirondack Inn?

This hotel is located in Utica, a short 15-minute walk from North Utica Shopping Center and also 15 minutes on foot from Utica Children's Museum. You'll also find Adirondack Railway Utica Station and National Distance Running Hall of Fame less than a mile away.

Will I be able to park at Best Western Gateway Adirondack Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Gateway Adirondack Inn feature a casino?

No, Best Western Gateway Adirondack Inn doesn't have a casino.

Is there an indoor pool at Best Western Gateway Adirondack Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Gateway Adirondack Inn?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Does Best Western Gateway Adirondack Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Gateway Adirondack Inn feature a restaurant that includes a breakfast menu?

Best Western Gateway Adirondack Inn offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Gateway Adirondack Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Gateway Adirondack Inn for a fee of USD 25 per pet, per night.

Are there connecting rooms at Best Western Gateway Adirondack Inn?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Gateway Adirondack Inn?

The closest major airport to Best Western Gateway Adirondack Inn is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (17 minutes by car).

Are there rooms with balconies at Best Western Gateway Adirondack Inn?

No, there aren't any guestrooms with balconies at Best Western Gateway Adirondack Inn.

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 211 out of 815 reviews
Rating 8 - Good. 298 out of 815 reviews
Rating 6 - Okay. 172 out of 815 reviews
Rating 4 - Poor. 75 out of 815 reviews
Rating 2 - Terrible. 59 out of 815 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yisroel

Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Stayed 4 nights in Sep 2025

8/10 Good

Joyce, Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled like smoke and the building was dirty and needed work
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Easy parking.
Stayed 1 night in Oct 2025

6/10 Okay

Diane, Erie

Traveled with partner
Liked: Amenities, property conditions & facilities
Older property. Nicely upgraded.beds were comfortable. The morning lady was very nice.
Stayed 1 night in Oct 2025

8/10 Good

Molly

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Audie

Stayed 2 nights in Oct 2025

2/10 Terrible

Rohit

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

8/10 Good

dixie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Ihar

Stayed 1 night in Oct 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was nice relative to the overall hotel aesthetics. Breakfast was not very good, but coffee was.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Mariceli

Stayed 2 nights in Oct 2025

2/10 Terrible

Valerie

Stayed 1 night in Oct 2025

8/10 Good

paul d

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Joseph or Vickie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor was dirty. Top blanket was dirty. Breakfast was lacking, watery juices and coffee.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated and dirty. Pleasant staff.

The gal attending the front desk, was very cheerful and pleasant, but the room was very dated, very dirty, and the beds were horribly uncomfortable.. I normally would stay at a different chain, but for some reason, everything else was booked. I was only there for one night, so it wasn’t the end of the world, but I will avoid this place next time
Stayed 1 night in Oct 2025

2/10 Terrible

Jen

Disliked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

XIAOYI

Traveled with family
Liked: Cleanliness
A better version of motel. Not much nearby.
Stayed 2 nights in Oct 2025

2/10 Terrible

JoANNE, E. Falmnouth

Filthy area. Unsafe
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025