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Hotel Diament Ustron

3.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Ustron

Choose dates to view prices

Photo gallery for Hotel Diament Ustron

Indoor pool, sun loungers
Family Room | 1 bedroom, in-room safe, desk, iron/ironing board
Front of property - evening/night
Bar (on property)
Children's play area - outdoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Gym
  • Hot Tub
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Place, Leśny Park Niespodzianek
    ‪5 min walk‬
  • Place, Dolina Gościradowca Trail
    ‪14 min walk‬
  • Place, Ustron Ski Resort
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic) | 1 bedroom, in-room safe, desk, iron/ironing board

Senior Suite (Panoramic)

  • 495 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room | TV

Panoramic Apartment

  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Triple Room, 1 Bedroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Double or Twin Room, 2 Bedrooms, Mountain View

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Ustron

Located within a 5-minute walk of Pijalnia Wód, Hotel Diament Ustron is within a 15-minute stroll of Leśny Park Niespodzianek. This 3-star hotel has 77 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Located centrally in Ustron, it's connected to the convention center and also close to Dolina Gościradowca Trail and Playground at the Amphitheatre.

What's nearby

  • Leśny Park Niespodzianek - 5 min walk - 0.3 miles
  • Dolina Gościradowca Trail - 14 min walk - 0.8 miles
  • Ustron Ski Resort - 6 min drive - 2.8 miles
  • Mountain Park Równica - 6 min drive - 2.8 miles
  • Wisla Ski Resort - 21 min drive - 7.2 miles

Getting around

  • Ustroń Brzegi Station - 18 min walk
  • Katowice (KTW-Pyrzowice) - 99 min drive

Restaurants

  • ‪Karczma Wrzos - ‬18 min walk
  • ‪Dwor Skibówki - ‬10 min drive
  • ‪Angels' Music Pub - ‬4 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Pod Czarcim Kopytem - ‬8 min drive

About this property

Hotel Diament Ustron

Family-friendly hotel with a full-service spa connected to the convention center in Ustron
Hotel Diament Ustron features a full-service spa, an indoor pool, and a children's pool. Self parking is offered for PLN 25 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 193 per night
  • Cribs/infant beds are available for PLN 19.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 6.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Is a free cancellation option available at Hotel Diament Ustron?

Hotel Diament Ustron provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Diament Ustron?

This hotel is located in Ustron, a short 6-minute walk from Leśny Park Niespodzianek and also 19 minutes on foot from Playground at the Amphitheatre. You'll also find Ustron Ski Resort and Mountain Park Równica within a short drive.

Is parking available on site at Hotel Diament Ustron?

Yes, parking is offered for PLN 25 per night.

Is there a spa available at Hotel Diament Ustron?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, massages, and mani/pedis.

Does Hotel Diament Ustron have a casino on the premises?

No, Hotel Diament Ustron doesn't have a casino.

Will I find an indoor pool at Hotel Diament Ustron?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hotel Diament Ustron?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Diament Ustron?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Diament Ustron have a restaurant with a breakfast menu?

Yes, Hotel Diament Ustron serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Diament Ustron allow pets to stay for free?

No, pets aren't allowed at Hotel Diament Ustron.

Are there connecting rooms at Hotel Diament Ustron?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Diament Ustron?

Yes, some guestrooms at Hotel Diament Ustron offer a balcony and may feature mountain views.

Reviews

Hotel Diament Ustron Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

Reviews

2/10 Terrible

Jaroslaw

Stayed 1 night in Oct 2024

10/10 Excellent

Przemyslaw

Stayed 1 night in Sep 2024

10/10 Excellent

Mariola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Marzena

Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Stayed 4 nights in May 2023

10/10 Excellent

Tomasz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

8/10 Good

JIM

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10 Excellent

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Kornelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views, really nice hotel

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Stayed 1 night in Jan 2019

2/10 Terrible

Dymitr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you dont want your items to be stolen

Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

10/10 Excellent

Filip, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Great!

Quality service, would recommend, will come back to that hotel!

4/10 Poor

Mahir

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eski ve kirlik

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

8/10 Good

Wenche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

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