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Crystal Creek Rainforest Retreat

5.0 star property
Adults-only cottage with 6 outdoor pools and 11 hot tubs

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Photo gallery for Crystal Creek Rainforest Retreat

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Fireplace

Explore the area

Map
201 Booka Road, Upper Crystal Creek, NSW, 2484
  • Purling Brook Falls
  • Canyon Lookout
  • Springbrook National Park
    ‪58 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪54 min drive‬

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Room options

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Iron/ironing board, free WiFi

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

  • 1076 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

  • 1022 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

  • 1883 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | Iron/ironing board, free WiFi

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

  • 969 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Upper Crystal Creek

Crystal Creek Rainforest Retreat places you next to Gondwana Rainforests of Australia and within a 10-minute drive of Numinbah Nature Reserve. This 13-room, 5-star cottage welcomes guests with 6 outdoor pools, a bar/lounge, and free in-room WiFi.
View more Cottages in Upper Crystal CreekOpens in a new window

What's nearby

  • Kirra Beach - 54 min drive - 35.2 miles
  • Coolangatta Beach - 55 min drive - 35.5 miles
  • Springbrook National Park - 58 min drive - 29.8 miles
  • Currumbin Wildlife Sanctuary - 58 min drive - 39.2 miles
  • Currumbin Beach - 58 min drive - 39.5 miles

Getting around

  • Varsity Lakes Station - 53 min drive
  • Coolangatta Airport (OOL) - 46 min drive

Restaurants

  • ‪Springbrook Shop & Cafe - ‬56 min drive
  • ‪Fudge Shop - ‬56 min drive
  • ‪Crystal Creek Estate Cafe and Nursery - ‬14 min drive
  • ‪Dancing Waters Cafe - ‬58 min drive
  • ‪The Yellow Truck - ‬46 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Crystal Creek Rainforest Retreat

Adults-only cottage with 6 outdoor pools and 11 hot tubs
6 outdoor pools, 11 hot tubs, and free WiFi in public areas are featured at Crystal Creek Rainforest Retreat. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 480 per vehicle roundtrip. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this adults-only cottage include free use of bicycles, an arcade/game room, and express check-out.
All 13 air-conditioned accommodations feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 138-cm TVs with digital channels and DVD players. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Fireplaces, iPod docks, and espresso makers are other standard amenities. Housekeeping is available on request.
6 outdoor swimming pools and 11 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English

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Property amenities

Pool/Spa

  • 11 hot tubs
  • 6 outdoor pools
  • Deep-tissue massages
  • Fenced pool
  • In-room massages

Internet

  • Available in the cottage: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: AUD 27.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Room service (limited hours)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital channels
  • DVD player
  • Games
  • iPod dock
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Proposal/romance packages
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Mountain biking
  • Table tennis
  • Wine tasting room
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 13 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (roundtrip, maximum occupancy 2)
  • Housekeeping fee: AUD 200 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number PID-STRA-70015

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the cottage at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Creek Rainforest Retreat House
Crystal Creek Rainforest Retreat
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Crystal Creek Rainforest Retreat House Upper Crystal Creek
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retr
Crystal Creek Rainforest Retreat Cottage
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek

Frequently asked questions

What's there to do within easy reach of Crystal Creek Rainforest Retreat?

This cottage is located in Upper Crystal Creek, just steps from Gondwana Rainforests of Australia. You'll also find Crystal Creek Miniatures and Numinbah Nature Reserve within a short drive.

Will I be able to park at this cottage?

Yes, secured self parking is offered for free at the cottage.

Is there a spa at Crystal Creek Rainforest Retreat?

Spa services at the cottage include deep-tissue massages.

Does Crystal Creek Rainforest Retreat feature a casino?

No, Crystal Creek Rainforest Retreat doesn't have a casino.

Is there an indoor pool at Crystal Creek Rainforest Retreat?

No, this cottage doesn't have an indoor pool; however, there are 6 outdoor pools and 11 hot tubs.

Is Crystal Creek Rainforest Retreat a good place to stay for couples?

This adults-only cottage offers many amenities for couples such as a fireplace, Champagne service, and in-room massages.

Are there hot tubs at Crystal Creek Rainforest Retreat?

Yes, this cottage has 11 spa tubs.

Does Crystal Creek Rainforest Retreat feature a restaurant that includes a breakfast menu?

Yes, Crystal Creek Rainforest Retreat serves a full breakfast each morning for a surcharge from its cafe.

Does Crystal Creek Rainforest Retreat allow pets to stay free of charge?

No, pets aren't allowed at Crystal Creek Rainforest Retreat.

Are there connecting rooms at this cottage?

No, this cottage doesn't feature connecting guestrooms.

What is the closest airport to Crystal Creek Rainforest Retreat?

The closest major airport to Crystal Creek Rainforest Retreat is Coolangatta Airport (OOL), which is about 14.1 mi away.

Are there rooms with balconies at Crystal Creek Rainforest Retreat?

Yes, some accommodations at this cottage offer either a balcony or a terrace where guests can enjoy garden or pool views.

Does Crystal Creek Rainforest Retreat have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Crystal Creek Rainforest Retreat.

Crystal Creek Rainforest Retreat Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 34 out of 35 reviews
Rating 8 - Good. 1 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently appointed with high spec fit out. Beautiful, peaceful location with very nice view.
Stayed 2 nights in Jun 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic couples retreat

We stayed at the Cedar lodge which was very private and spacious. Communication and check in process very easy and staff very accommodating. The pool was lovely and warm, cooking on the BBQ was easy and the food was absolutely excellent with generous portions. We did the boundary walk, enjoyed the swimming holes and hammocks and seeing the glow worms is a must! Overall a lovely private getaway and would recommend
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for a romantic getaway
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and Quite

This beautiful property was quite and relaxing exactly what we hoped for. The food was great and the service was excellent. Loved our room with canopy view! We did the look out rainforest walk and it was fabulous! We will definitely be going back.
Stayed 2 nights in Jul 2018

10/10 Excellent

5805julie, Alstonville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure luxury, very private and romantic

We stayed in the Numinbah, just so very comfortable, very private and oh so romantic. The lodge is very spacious, well laid out and certainly a home away from home. The amenities in the bathroom were a beautiful range. We particularly enjoyed the plunge pool and the expansive outdoor BBQ and sun lounge area given the very warm temperatures over the weekend. The air conditioning inside made the lodge very comfy. The delicious meals were provided in our fridge each day, all we had to worry about was when we wanted to cook and eat, there was always more than enough food, we would never go hungry. We enjoyed our walk up along the creek to the water falls and the hammocks where we relaxed in the hammocks for a while but couldn't wait to go back to our lodge. The staff are amazing, particularly Katherine, thank you for making our stay so enjoyable. This was a very special occasion for us, our 43rd wedding anniversary and my husband's 65th birthday. What a special treat!!!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect for couples anniversary retreat

Perfect scenery and secluded
Stayed 3 nights in Nov 2017

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect romantic getaway

Was an excellent experience, staff go above and beyond to accommodate for your needs,unfortunately did take many photo. Because as soon as I got there switched it off to disconnected from it all. Surprised the partner with the place and she wants to go back already.
Stayed 2 nights in Sep 2017

10/10 Excellent

Shannon, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful

Absolutely beautiful cabin in a gorgeous rainforest setting. The cabin was so thoughtfully appointed for a relaxing stay - we can't wait to go back
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a very nice relaxing place to stay.

Was a beautiful place to get away and relax with some good options for some good hikes!

10/10 Excellent

Kate, Brisbane, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimoon in Mountain View Lodge

We had a lovely stay in our Mountain View Lodge 'Numimbah'. Such a stunning property and lovely touches from the Crystal Creek Retreat team, a rose petal path to the bed, and a nice bottle of wine - thank you! High-quality furniture and appliances Lovely view! Great selection of DVD's to borrow Only downside was the bath, though gorgeous, it took almost 30mins to half-fill, we filled with hot water only as the bath was marble and the temperature dropping as soon as it hit.... only lasted 5mins in the tub as the water got too cold too quickly.

10/10 Excellent

Wesley, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star +++ Accomodation

We choose Crystal Creek Rainforest Retreat for our Honeymoon and what a great decision that was. Our mountain view lodge was superb. Extremely comfortable with relaxing touch.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Awesome escape / getaway for couples.

10/10 Excellent

Terry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rainforest retreat perfect for proposals

Everything about the place is magical, this is where I proposed to my girlfriend and it couldn't of been a better choice of location. The place is incredibly romantic and is perfect for young couples. The staff are absolutely lovely and made sure that the room was set up in a romantic way (rose petals on the ground leading up to the bedroom). The food is fantastic and since the cabins are fully serviced you can heat the food up at your leisure. The rainforest and walking tracks are absolutely beautiful and the creek is lovely to swim in.

10/10 Excellent

Karlie, SE QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rainforest bliss

Beautiful 5-star self contained cabin, only 200m away from a crystal clear creek with hammocks and swimming holes. The cabin was emaculate and had everything we needed to create yummy food. Relaxing in the sofa was lovely but the best feature in the cabin was the massive spa bath surrounded by glass windows, showing off the rainforest engulfing the cabin

10/10 Excellent

XIAOJING, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;

10/10 Excellent

jessica, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Shannen, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Would definitely recommend this to friends / family, will be returning soon!

10/10 Excellent

Mark, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding, Late check-out was lovely; Cleanliness: Beautiful;

10/10 Excellent

Linus

Liked: Cleanliness, property conditions & facilities
Value: Unique experience;

10/10 Excellent

Tamara, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Amazing; Service: Go the extra mile; Cleanliness: Pristine;

10/10 Excellent

mark, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Chantelle, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Friendly; Cleanliness: Pleasant; Great hike and glow worms

10/10 Excellent

Kerry, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; The perfect romantic couples get away. Thanks to Crystal Creek Rainforest Retreat