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Hilton Garden Inn Umhlanga Arch

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Umhlanga Arch

A rooftop pool area with lounge chairs, umbrellas, and a bar.
Property video
A bar area with a central island, bar stools, and a seating area with cushioned chairs.
Lobby lounge
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪7 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

  • City view
  • 281 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 506 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Living area | 49-inch LCD TV with digital channels, TV, MP3 dock

Premium Suite, 1 Bedroom

  • Sea view
  • 524 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Connecting Rooms

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Family Suite, Multiple Beds, Connecting Rooms

  • Ocean view
  • 777 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Basic Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed with Sofa bed, Sea View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Basic Room, 1 King Bed with Sofa bed, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, and a window with a view of a cityscape.

Basic Room, 2 Twin Beds

  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, 2 Twin Beds, Sea View

A hotel room with a bed, a desk with a chair, a TV, and a window with a view of a cityscape.

Basic Room, 2 Twin Beds, Sea View

  • Partial sea view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Connecting Room-King And 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Family Connecting Room-King And 2 Twin Beds

  • Sleeps 5
  • Free WiFi

Family Connecting Suite-King And 2Twin Beds

  • Sleeps 5
  • Free WiFi

King Room With Sofa Bed

  • Sleeps 3
  • Free WiFi

About the neighborhood

uMhlanga

Gateway Theatre of Shopping is a short stroll from Hilton Garden Inn Umhlanga Arch, and other popular attractions like Umhlanga Rocks Beach are within a couple of miles (3 km). This 203-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • KwaZulu-Natal Sharks Board - 5 min walk - 0.3 miles
  • Gateway Theatre of Shopping - 7 min walk - 0.4 miles
  • Umhlanga Lighthouse - 3 min drive - 1.2 miles
  • Umhlanga Main Beach - 3 min drive - 1.6 miles
  • Umhlanga Rocks Beach - 3 min drive - 1.4 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 19 min drive

Restaurants

  • ‪WCafe - ‬12 min walk
  • ‪Cacao Chocolate Bar - ‬13 min walk
  • ‪The Barón - ‬12 min walk
  • ‪Legacy Yard - ‬1 min walk
  • ‪KFC - ‬6 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Guests staying at Hilton Garden Inn Umhlanga Arch enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is ZAR 50.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include conference space, a business center, and express check-in.
Guests can expect free WiFi and 49-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Together & Co Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,121 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Umhlanga Arch?

Hilton Garden Inn Umhlanga Arch provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Umhlanga Arch?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Umhlanga Arch on Jul 24, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Umhlanga Arch?

This hotel in uMhlanga is within a 10-minute walk of Gateway Theatre of Shopping and KwaZulu-Natal Sharks Board. You'll also find Oceans Mall and Ster-Kinekor Gateway less than a mile away.

Will I be able to park at Hilton Garden Inn Umhlanga Arch?

Yes, secured parking is offered for ZAR 50 per day. Wheelchair-accessible parking is also available for guests.

Does Hilton Garden Inn Umhlanga Arch include a casino on the premises?

No, Hilton Garden Inn Umhlanga Arch doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Umhlanga Arch?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

Is Hilton Garden Inn Umhlanga Arch good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Garden Inn Umhlanga Arch have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Umhlanga Arch have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Umhlanga Arch serves buffet breakfast for a surcharge each morning at Together & Co Restaurant.

Does Hilton Garden Inn Umhlanga Arch allow pets to stay free of charge?

No, pets aren't allowed at Hilton Garden Inn Umhlanga Arch though service animals are welcome.

Does Hilton Garden Inn Umhlanga Arch have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Umhlanga Arch?

The closest major airport to Hilton Garden Inn Umhlanga Arch is King Shaka Intl. Airport (DUR), which is 11.7 mi away (19 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Umhlanga Arch?

No, you won't find guestrooms with balconies at Hilton Garden Inn Umhlanga Arch.

Does Hilton Garden Inn Umhlanga Arch host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Garden Inn Umhlanga Arch.

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 146 reviews
Rating 8 - Good. 28 out of 146 reviews
Rating 6 - Okay. 11 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 8 out of 146 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jEFFREY

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff amenities amazing especially for family
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Themba

Liked: Cleanliness, staff & service, amenities
Best hotel by far
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Thembelihle

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay here for 5 days definitely will go back again
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
All ok perfect stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant staff are top notch! The food at the hotel restaurant was delicious. The room was spacious, clean, quiet and comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Garth Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service all round. Hotel staff very professional and very accommodating
Stayed 15 nights in Aug 2025
Verified

10/10 Excellent

Selvan

Security and safety combined with friendly staff always willing to assist.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Mbulaheni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed there for 4 nights with my wife and three kids. It’s a beautiful hotel.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.good location. Good service
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Anthony Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely come back

I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Nicole Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, incredible views, EXCELLENT Housekeeping staff!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Lerato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great!!!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Douglas

Literally everything and everyone excellent!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing

This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation at the Hilton Umhlanga

Family friendly modern facility, close to amenities. Good value for your money. Perfect place to stay for families and couples. Clean rooms,bathrooms and friendly staff. Safe parking areas. Restaurants walking distance from the hotel...
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Safeera

Value for money

The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024
Verified

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean. good service
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel

Clean like brand new. Good service. Little bit far from beach and restaurants.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

JT Supply Chain Solution

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Anirudh

Disliked: Room comfort

Average Stay

Very poor service from the staff. The phone provided for room service was not working, and it took an extremely long time to get any assistance.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Hayden

Liked: Cleanliness
Disliked: Staff & service

Not going to stay here again

Had to fight for a room with working air conditioning during a heat wave.
Stayed 2 nights in Dec 2024