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Novotel Ulaanbaatar

3.5 star property
Hotel in Ulaanbaatar with 5 restaurants and a fitness center

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Photo gallery for Novotel Ulaanbaatar

Exterior
Bar (on property)
Indoor pool, sun loungers
5 restaurants, lunch, dinner served; Regional cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

View in a map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201
  • Place, National University of Mongolia
    ‪5 min walk‬
  • Place, Mongolian Natural History Museum
    ‪6 min walk‬
  • Place, Sükhbaatar Square
    ‪9 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Novotel Ulaanbaatar is adjacent to Migjid Janraisig Sum and within a 10-minute stroll of National University of Mongolia. This 3.5-star hotel has 192 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • National University of Mongolia - 5 min walk - 0.3 miles
  • Mongolian Natural History Museum - 6 min walk - 0.4 miles
  • National Museum of Mongolia - 8 min walk - 0.5 miles
  • Sükhbaatar Square - 9 min walk - 0.5 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 16 min walk - 0.9 miles

Getting around

  • Ulaanbaatar Station - 14 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 54 min drive

Restaurants

  • ‪Modern Nomads - ‬1 min walk
  • ‪Mr.Ling Chinese Restaurant&Hotpot - ‬3 min walk
  • ‪Biere House - ‬1 min walk
  • ‪BBQ Chicken Restaurant - ‬4 min walk
  • ‪Food Exchange Ulaanbaatar - ‬2 min walk

About this property

Novotel Ulaanbaatar

Hotel in Ulaanbaatar with 5 restaurants and a fitness center
Guests of Novotel Ulaanbaatar have access to an indoor pool, a gym, and a sauna. There's limited parking, and an airport shuttle (available 24 hours) for USD 70 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Are free cancellation options available at Novotel Ulaanbaatar?

Novotel Ulaanbaatar offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Ulaanbaatar?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Novotel Ulaanbaatar on Dec 1, 2025 start from $130.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Novotel Ulaanbaatar?

This hotel is situated in Downtown Ulaanbaatar, just steps from Migjid Janraisig Sum, and within a 10-minute walk of Mongolian Natural History Museum and Sukhbaatar Square. You'll also find National Museum of Mongolia and Central Museum of Mongolian Dinosaurs less than a mile away.

Will I be able to park at Novotel Ulaanbaatar?

Yes, though parking is limited.

Does Novotel Ulaanbaatar include a casino?

No, Novotel Ulaanbaatar doesn't have a casino.

Is there an indoor pool at Novotel Ulaanbaatar?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Novotel Ulaanbaatar?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 5 restaurants.

Does Novotel Ulaanbaatar have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Novotel Ulaanbaatar feature a restaurant that includes a breakfast menu?

Yes, Novotel Ulaanbaatar has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Ulaanbaatar allow pets to stay free of charge?

No, pets aren't allowed at Novotel Ulaanbaatar.

Are there connecting rooms at Novotel Ulaanbaatar?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel Ulaanbaatar?

The closest major airport to Novotel Ulaanbaatar is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is about 19.4 mi away.

Can I book a room with a balcony at Novotel Ulaanbaatar?

No, at Novotel Ulaanbaatar, there aren't any guestrooms that list a balcony.

Reviews

Novotel Ulaanbaatar Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 70 out of 134 reviews
Rating 8 - Good. 44 out of 134 reviews
Rating 6 - Okay. 11 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

Reviews

4/10 Poor

Kanami

Liked: Cleanliness, staff & service, property conditions & facilities
The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Stayed 2 nights in Jul 2025

8/10 Good

Eugene, Singapore

Liked: Cleanliness
Easy walk from Sukhbaatar Square
Stayed 3 nights in Jul 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
Stayed 3 nights in Jun 2025

4/10 Poor

josephine

Disliked: Amenities
On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 2 nights in Jun 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!

8/10 Good

Aidan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024

8/10 Good

Michel

Stayed 1 night in Oct 2024

10/10 Excellent

Amble

Stayed 1 night in Oct 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

William

Traveled with group, Business traveler
Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy A

Business traveler
Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024

8/10 Good

Albert, Glendale

Liked: Cleanliness, staff & service
I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Stayed 5 nights in Aug 2024

6/10 Okay

Steph

Business traveler
Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tamás

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel in UB

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
Stayed 3 nights in Jul 2024

10/10 Excellent

dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Stayed 8 nights in Jun 2024

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