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Urugano Virunga Palace

3.0 star property
Guesthouse in Muhoza with free breakfast and a 24-hour front desk

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Photo gallery for Urugano Virunga Palace

Restaurant
Standard Double Room | Bathroom | Hair dryer, slippers, bidet, towels
Exterior
Front of property
Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Musanze, Muhoza, Northern Province
  • Volcanoes National Park
  • Musanze Modern Market
    ‪3 min drive‬
  • Shyira Diocese Cathedral
    ‪3 min drive‬
  • Goma (GOM)
    ‪75 min drive‬

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Room options

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ruhengeri

Urugano Virunga Palace places you within a mile (2 km) of Cathedral of Ruhengeri and Shyira Diocese Cathedral. This 3-star guesthouse has 6 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.
View more Guest Houses in RuhengeriOpens in a new window

What's nearby

  • Cathedral of Ruhengeri - 2 min drive - 1.0 mile
  • Musanze Modern Market - 3 min drive - 1.4 miles
  • Shyira Diocese Cathedral - 3 min drive - 1.4 miles
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 15 min drive - 9.7 miles
  • Musanze Caves - 26 min drive - 16.4 miles

Restaurants

  • ‪Amikus Coffee & Pizza - ‬3 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬3 min drive
  • ‪Crema - ‬15 min walk
  • ‪Volcana Lounge - ‬14 min walk
  • ‪La Paillotte - ‬3 min drive

About this property

Urugano Virunga Palace

Guesthouse in Muhoza with free breakfast and a 24-hour front desk
Guests of Urugano Virunga Palace enjoy free WiFi in public areas, free use of bicycles, and a terrace. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a garden.
Guests can stay connected with free WiFi. Bathrooms have hair dryers, slippers, and bidets. Ironing boards are also available.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Swahili

Similar properties

Front of property

Gorillas Volcanoes Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 17 reviews
The price is $94
includes taxes & fees
$79 per night
May 10 - May 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Mountain biking

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2023 to August 20 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: noon
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Frequently asked questions

Is a free cancellation option available at Urugano Virunga Palace?

Urugano Virunga Palace provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Urugano Virunga Palace?

This guesthouse is located in Muhoza, close to Volcanoes National Park, Musanze Modern Market, and Cathedral of Ruhengeri. Shyira Diocese Cathedral is also within a driving distance of 1.6 mi.

Will I be able to park at Urugano Virunga Palace?

Yes, self parking is offered for free at the guesthouse. Accessible parking is also available for guests.

Is a spa located at Urugano Virunga Palace?

Spa services at the guesthouse include massages.

Does Urugano Virunga Palace have a casino?

No, Urugano Virunga Palace doesn't have a casino.

Will I find an indoor pool at Urugano Virunga Palace?

No, there is no indoor pool at this guesthouse.

Is Urugano Virunga Palace good for couples?

Couples staying at this guesthouse will appreciate amenities like slippers as well as a bar and a restaurant.

Does Urugano Virunga Palace have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Urugano Virunga Palace have a restaurant with a breakfast menu?

Yes, Urugano Virunga Palace serves free continental breakfast each morning from its restaurant.

Will Urugano Virunga Palace allow pets to stay free of charge?

Yes, dogs can stay for free at Urugano Virunga Palace.

Does Urugano Virunga Palace have connecting rooms?

No, this guesthouse doesn't feature connecting guestrooms.

Can I book a room with a balcony at Urugano Virunga Palace?

No, there aren't any accommodations with balconies at Urugano Virunga Palace.

Urugano Virunga Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karalyn

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Stayed 1 night in Aug 2023