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Heartland City Hotel

3.5 star property

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Photo gallery for Heartland City Hotel

A reception area with a wooden reception desk, a chandelier, and a wall with flags and a framed jersey.
A hotel with multiple flower boxes on the facade, a sign for 'Heartland Hotel Cafe & Restaurant', and a 'City Hotel' sign.
Point of interest
Terrace/patio
Family Triple Room, 3 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
10 Kazan mahala, Tuzla, Federacija Bosne i Hercegovine, 75000
  • Place, Gradski Park
    ‪1 min walk‬
  • Place, Kapija Square
    ‪2 min walk‬
  • Place, Pannonian Lakes
    ‪3 min walk‬
  • Airport, Tuzla (TZL-Tuzla Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, individually furnished, desk, blackout drapes

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room, 3 Twin Beds

Family Triple Room, 3 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Family Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Tuzla

Heartland City Hotel places you within a 5-minute walk of popular attractions such as Gradski Park and Kapija Square. This 4-room, 3.5-star hotel welcomes guests with 3 beach bars, free in-room WiFi, and free self parking.

What's nearby

  • Gradski Park - 1 min walk - 0.1 miles
  • Kapija Square - 2 min walk - 0.1 miles
  • Gazi Turali Beg Mosque - 2 min walk - 0.1 miles
  • Cathedral of the Dormition of the Mother of God - 2 min walk - 0.1 miles
  • Pannonian Lakes - 3 min walk - 0.2 miles

Getting around

  • Tuzla Station - 7 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 143 min drive

Restaurants

  • ‪Čaršijska česma - ‬5 min walk
  • ‪Mama Mia origins - ‬6 min walk
  • ‪Caffe Bar Firma - ‬6 min walk
  • ‪Sezam 2 - ‬2 min walk
  • ‪Domino's Pizza - ‬7 min walk

About this property

Heartland City Hotel

At Heartland City Hotel, guests have access to free WiFi in public areas, free newspapers, and a terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for BAM 20 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include laundry facilities and a TV in a common area.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Electric kettles, laptop-compatible safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $104
Jul 16 - Jul 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 3 beach bars
  • A bar/lounge

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach
  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for BAM 10.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: BAM 20 per vehicle (one-way)
  • Airport shuttle fee per child: BAM 1 (roundtrip), (up to 10 years old)
  • Rollaway bed fee: BAM 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Heartland City Hotel Tuzla
Heartland City Tuzla
Heartland City Hotel Hotel
Heartland City Hotel Tuzla
Heartland City Hotel Hotel Tuzla

Frequently asked questions

Is a free cancellation option available at Heartland City Hotel?

Heartland City Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Heartland City Hotel?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Heartland City Hotel on Jul 29, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Heartland City Hotel?

This hotel is located in Tuzla, just steps from Gradski Park and Kapija Square, and within a short walk of Pannonian Lakes.

Will I be able to park at Heartland City Hotel?

Yes, self parking is offered for free at the hotel.

Does Heartland City Hotel include a casino?

No, Heartland City Hotel doesn't have a casino.

Will I find an indoor pool at Heartland City Hotel?

No, there is no indoor pool at this hotel.

Is Heartland City Hotel good for couples?

Amenities that appeal to couples at this beachfront hotel include slippers as well as 3 beach bars and concierge services.

Does Heartland City Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heartland City Hotel have a restaurant that serves breakfast?

No, Heartland City Hotel doesn't have a restaurant that serves breakfast.

Will Heartland City Hotel allow pets to stay free of charge?

No, pets aren't allowed at Heartland City Hotel.

Does Heartland City Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heartland City Hotel?

The closest major airport to Heartland City Hotel is Tuzla (TZL-Tuzla Intl.), which is 8.1 mi away (27 minutes by car).

Can I book a room with a balcony at Heartland City Hotel?

No, there aren't any guestrooms with balconies at Heartland City Hotel.

Heartland City Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small high standard cozy familiar hotel in the best location in the city. Walking distance to everything. Good WiFi and nice breakfast. I recommend to everyone but book in advance, the rooms are limited
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Tuzla!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Location is very convenient and walkable to downtown restaurants and coffee shops. Hotel staff was very friendly and accommodating.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice people. Breakfast was very good. Place is super clean
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is very close to the old town. It is in a very walkable area and located very centrally. The hosts were also very kind and accommodating, and we spoke for a while about our travels. If you are going to Tuzla this is a great option that I highly recommend.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
I felt right at home. The hotel hosts/staff were very kind and accommodating. The rooms were clean. The hotel is centrally located. Highly recommended. All-in-all a great stay :)
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spot in Tuzla

A wonderful family-run place in the heart of the city. They were very helpful and it was a pleasure to stay there thanks to them. I hope to stay again soon. Location is very close to all by walk distance (very easy to access the lakes and restaurants etc..)
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Goran

Friendly owners.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel an great owners. I can only recommend this! Your place in Tuzla!
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Baha

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at this hotel was like being welcomed into a beloved family's home. The owners, who personally manage the hotel, were incredibly kind and accommodating. Their genuine hospitality made us feel truly at ease throughout our stay. The hotel itself is impeccably clean and conveniently situated, just a short walk from shopping, dining, and leisure options. For those seeking an exceptional experience in Tuzla, I highly recommend this charming establishment.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

ANDREW MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Tuzla City Centre

I am extremely happy I chose Heartland City Hotel for my stay in Tuzla because it was very centrally located but also not in one of the major streets, so it was also quiet at night. Moreover, it is a family-run enterprise and I was treated so very well during my entire stay. I can therefore highly recommend the place for a stay of any length in Tuzla; breakfast is included, there is a cafe/bar on-site and plenty to do all around the area. The only thing I would say - and this is more administrative than a negative - is to make contact with them ahead of your arrival (if driving) because the parking is down a narrow lane next to the property and you may need help with getting in.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere und ruhige Unterkunft direkt neben der Einkaufsstraße.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
Hyvä paikka ja ystävällinen palvelu
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Enes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gre
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hurtig booking og kort ophold..

Dejligt hotel, med fantastisk service.. ankom først på aftenen, og skulle afsted med fly fra morgenstunden.. aftalt vækning og fik en god kop kaffe og kørsel til lufthavn.. Bestemt et sted jeg gerne vil besøge igen i længere tid..
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Lors de mon arrivée, la directrice de l'hôtel m'a expliqué qu'il y a eu une erreur lors de la réservation (j'ai réservé qq heures avant mon arrivée), et m'a proposé une solution d'hébergement alternative, j'ai eu un formidable appartement de 60 m2 en centre ville (à qqs mètres de l'hôtel). En plus, j'ai eu le droit à consommer gratuitement au bar pendant mon séjour. Les gérants de l'hôtel sont un couple très gentil, Mr Popara Ibrahim m'a proposé de m'accompagner pour faire un tour en ville et m'a déposé à la station de bus pour mon départ.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ei valittamista

Ihan perussiisti hotelli vanhakaupungin reunalla. Pieni päivittäminen paikallaan, mutta hintaan nähden ei valittamista. Palvelu ja henkilökunta erinomaista, aamiainen hyvä.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Annette Qvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay in central hotel

Very nice hotel with spotless clean room, very central location and a very friendly staff. Highly recommended and we will be back next time we are in Tuzla.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat gut gefallen Lage ist sehr gut etwas schwer zu finden
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

CopywriterBen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff also offered to drive us to Tuzla bus station and helped us buy tickets to Sarajevo free of charge. Nothing seemed to be too much for the team. This may not be the cheapest hotel in Tuzla, but the service is amazing - truly one of the best experiences I have had anywhere. Highly recommended.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5

The owners were super polite, the hotel is 50 meter from the head Avenue of the town. Amazing service, fresh rooms. Seems newly renovated. IF you go to Tuzla you should 100 % stay at this hotel.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mukemmel

Her sey mukemmeldi
Stayed 1 night in Jul 2019
Verified

8/10 Good

Javor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevlig mysig Hotell.

Hotell ligger nära centrum, inte så lång från Tuzla flygplatsen. Personalen var trevlig och hjälpsam. Rum är ny byggda/eller renoverade, rena och fräscha. WI -Fi fungerar utmärkt i hela hotellet. frukost var OK men under svenska standarder. rekommenderar starkt hotellet.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Eckhard

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025