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Hotel Palace Inn

3.0 star property

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Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Lobby
Terrace/patio
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Place, Cana Hueca Park
    ‪10 min walk‬
  • Place, Joyyo Mayu Park
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Family Quadruple Room

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Tuxtla Gutierrez

Hotel Palace Inn places you within a 10-minute stroll of Chiapas Convention Center and Plaza Crystal Shopping Mall. This 83-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Chiapas Convention Center - 5 min walk - 0.3 miles
  • Plaza Crystal Shopping Mall - 7 min walk - 0.4 miles
  • Cana Hueca Park - 10 min walk - 0.6 miles
  • Joyyo Mayu Park - 13 min walk - 0.7 miles
  • Plaza las Americas Shopping Mall - 5 min drive - 1.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 47 min drive

Restaurants

  • ‪Sanborns - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hanasho Galerias Boulevard - ‬5 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Las Alitas (Galerías) - ‬2 min walk

About this property

Hotel Palace Inn

At Hotel Palace Inn, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free newspapers, a terrace, and a water dispenser.
40-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
An outdoor pool and a children's pool are on site.

Similar properties

Free daily full breakfast
City Express by Marriott Tuxtla Gutierrez
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  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
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The price is $55
Jul 2 - Jul 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-6:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

Is a free cancellation option available at Hotel Palace Inn?

Hotel Palace Inn provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Palace Inn?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on Jul 27, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Palace Inn?

This hotel is located in Tuxtla Gutierrez, just steps from Plaza Crystal Shopping Mall. You'll also find Cana Hueca Park and Joyyo Mayu Park less than a mile away.

Is parking available on site at Hotel Palace Inn?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Palace Inn include a casino?

No, Hotel Palace Inn doesn't have a casino.

Will I find an indoor pool at Hotel Palace Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Palace Inn?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Palace Inn?

No, this hotel doesn't have a spa tub.

Does Hotel Palace Inn have a restaurant that serves breakfast?

No, Hotel Palace Inn doesn't have a restaurant that serves breakfast.

Will Hotel Palace Inn allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palace Inn.

Are there connecting rooms at Hotel Palace Inn?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Palace Inn?

The closest major airport to Hotel Palace Inn is Angel Albino Corzo Intl Airport (TGZ), which is 23.6 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Hotel Palace Inn?

No, there aren't any guestrooms at Hotel Palace Inn that offer a balcony.

Hotel Palace Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 600 reviews
Rating 8 - Good. 154 out of 600 reviews
Rating 6 - Okay. 54 out of 600 reviews
Rating 4 - Poor. 26 out of 600 reviews
Rating 2 - Terrible. 31 out of 600 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mariesa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

LAURA FABIOLA

Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose Migue

Liked: Cleanliness, amenities
Super
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Leslie

Liked: Cleanliness, staff & service
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Greenfig

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

Jorge Daniel

Pésimo hotel las habitaciones casi detoriadados los climas en mal estados sin servicio de teléfono en la habitación sin luz en algunas parte de la habitación nos tuvieron que cambiar de habitación está prohibido fumar dentro de las instalaciones del hotel solo se fuma fuera del hotel y de paso nos robaron una playera dentro de la habitación.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Logsalen

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico q estabaa muy dura la cama y les falta fumigar hay insectos por todo el pasillo d ahi todo bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que viajo a Chiapas y me e quedado en este hotel las dos veces. La primera vez me encanto y esta última me quede una semana, pero toca decir que si haces la reservación por Expedia o otra app, te darán los cuartos que se encuentran hasta atrás del hotel. Son mucho más viejos, sucios y hasta llenos de mosquitos, pulgas o hormigas rojas. Despertamos llenos de picaduras y en la madrugada tuvimos que cambiarnos de habitación. Claramente nos dijeron en reservación que las mejores cuartos estaban en la parte de enfrente del hotel, frente a la alberca. Nos cambiaron y terminamos de pasar un momento mucho más placentero. Overall the stay was pretty decent, the restaurant and the food was ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar cómodo y bien comunicado, con restaurante, alberca, estacionamiento y todo el personal es muy diligente.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito , personal muy amable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpia, comoda, accesible
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 3 nights in Mar 2026