6/10 Aceptable
Hana G.
16 ene. 2026
The views from the property were incredible! The house itself was spacious with lots of old world charm. The deck has amazing views and a great spot to eat and hang out both family while taking in the views. The kitchen window had an incredible view of Mt Ruapehu! There is a swing set for kids and space to go exploring. There are books and toys and activities.We found it lacking in care, maintenance and cleanliness. The toilet/bathroom/bed linen were hygienically clean. However, the floors and ceilings had cobwebs, the backs of the cupboards had insect droppings, the carpets and the lounge needed a good clean and had a musty smell. The BBQ had not been cleaned and was super grimy. The rubbish from the previous guests had not been emptied and the bins were full - so we brought our rubbish back with us. The entranceway is covered in cobwebs and bird droppings. The bathroom tap sprays everywhere - so not a good idea to use the tap once you're dressed to go out! We didn't receive any welcome communication just before our trip and so had to find a number and follow up as our messages via the app weren't being answered. Once phone communication was established our text messages were responded to. Having never stayed at a farmstay before, we were unsure if this standard was what to expect. It was a bit daunting when we arrived and through the first day and it took some getting used to. Some care and maintenance would transform guest experience at the property.
Hana G.
Se hospedó 2 noches en enero de 2026
