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Urbano by Sundara

2.0 star property

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Aerial view
Studio Penthouse | Iron/ironing board, free WiFi, bed sheets
Studio Penthouse | Terrace/patio
Studio Penthouse | Iron/ironing board, free WiFi, bed sheets
Studio Penthouse | Bathroom | Shower, free toiletries, towels, soap

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Located in Zama, Urbano by Sundara is within a few miles (5 km) of popular sights such as Tulum Beach and Tulum Mayan Ruins. This 14-room hotel has private in-room plunge pools along with an outdoor pool and free in-room WiFi.

What's nearby

  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Hospital de Tulum - 16 min walk - 0.9 miles
  • Jaguar Park - 2 min drive - 0.9 miles
  • Hunab Lifestyle Center - 2 min drive - 1.1 miles
  • Holistika Art Walk - 4 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬14 min walk
  • ‪Delicia - ‬16 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪Olio - ‬18 min walk
  • ‪Nimeño Bakery - ‬1 min walk

About this property

Urbano by Sundara

Guests of Urbano by Sundara enjoy features like an outdoor pool, a rooftop terrace, and express check-in. Free offsite parking is available if you drive. Additional amenities include express check-out and local meal delivery service.
Guests can stay connected with free WiFi. Other standard amenities include private plunge pools, kitchenettes, and 2 bathrooms. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free offsite parking
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 20 steps to reach entrance
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free nearby parking.
Property Registration Number VRE211117BCA

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Urbano by Sundara?

Urbano by Sundara offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do around Urbano by Sundara?

This hotel is situated in Zama within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Urbano by Sundara?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Urbano by Sundara feature a casino on the premises?

No, Urbano by Sundara doesn't have a casino.

Is there an indoor pool at Urbano by Sundara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Urbano by Sundara?

Amenities that appeal to couples at this hotel include a private plunge pool, a kitchenette, and a meal delivery service.

Are there hot tubs at Urbano by Sundara?

No, there isn't a spa tub at this hotel.

Does Urbano by Sundara have a restaurant with a breakfast menu?

No, Urbano by Sundara doesn't have a restaurant that serves breakfast.

Does Urbano by Sundara allow pets to stay for free?

No, pets and service animals aren't allowed at Urbano by Sundara.

Does Urbano by Sundara have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Urbano by Sundara?

The closest major airport to Urbano by Sundara is Tulum Intl. Airport (TQO), which is 26.1 mi away (44 minutes by car).

Are there rooms with balconies at Urbano by Sundara?

Yes, every guestroom at Urbano by Sundara comes with a furnished patio.

Urbano by Sundara Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

KRISTOPHER, Chula Vista

Stayed 2 nights in Jan 2026

8/10 Good

Deisy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025