See all properties

Le Palmiste Resort & Spa

3.0 star property

Choose dates to view prices

Photo gallery for Le Palmiste Resort & Spa

Private beach nearby, white sand, beach towels
Superior Room | View from room
A covered outdoor seating area with wicker furniture and a glass table, overlooking a pool and palm trees.
Couples treatment rooms, sauna, steam room, body treatments
3 outdoor pools, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Coastal Road, Trou aux Biches
  • Place, Trou aux Biches Beach
    ‪2 min walk‬
  • Place, Maheswarnath Mandir
    ‪18 min walk‬
  • Place, Grand Bay Beach
    ‪7 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room

Select Comfort beds, minibar, in-room safe, desk

Standard Room

  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room

View from room

Family Room

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Select Comfort beds, minibar, in-room safe, desk

Superior Room

  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Room (Standard Anthurium)

Room (Standard Anthurium) | Select Comfort beds, minibar, in-room safe, desk

Room (Standard Anthurium)

  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE COMFORT

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Trou aux Biches

Le Palmiste Resort & Spa places you next to Trou aux Biches Beach and within a mile (2 km) of Maheswarnath Mandir. This 100-room, 3-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and free breakfast.

What's nearby

  • Trou aux Biches Beach - 2 min walk - 0.1 miles
  • Maheswarnath Mandir - 18 min walk - 1.0 mile
  • Grand Bay Beach - 7 min drive - 4.4 miles
  • Turtle Bay - 9 min drive - 5.5 miles
  • Pereybere Beach - 10 min drive - 6.7 miles

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 68 min drive

Restaurants

  • ‪Masali - the Indian Food Story - ‬2 min drive
  • ‪Souvenir Restaurant - ‬3 min walk
  • ‪L'Oasis - ‬13 min walk
  • ‪La Plage - ‬1 min walk
  • ‪La Caravelle - ‬10 min walk

About this property

Le Palmiste Resort & Spa

Guests of Le Palmiste Resort & Spa have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for EUR 65 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include balconies, minibars, and electric kettles.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lotus Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Outdoor pool
Be Cosy Apart Hotel with LOV
Trou aux Biches
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 3 reviews
$79 nightly
The price is $98
Aug 6 - Aug 7
Total with taxes and fees
Be Cosy Apart Hotel with LOV

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 mi
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Cateau Vert
  • Le Ralph

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 50
  • Christmas Eve (December 24) Gala Dinner per child: EUR 30 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 60
  • New Year's Eve (December 31) Gala Dinner per child: EUR 35 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 65 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Le Palmiste
Le Palmiste Resort
Le Palmiste Resort Trou Aux Biches
Le Palmiste Trou Aux Biches
Palmiste
Palmiste Resort Trou Aux Biches
Palmiste Resort
Palmiste Trou Aux Biches
Hotel Le Palmiste
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches
Le Palmiste Resort Spa
Palmiste Resort Trou aux Biches
Palmiste Resort
Palmiste Trou aux Biches
Hotel Le Palmiste Resort & Spa Trou aux Biches
Trou aux Biches Le Palmiste Resort & Spa Hotel
Hotel Le Palmiste Resort & Spa
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort Spa
Palmiste
Palmiste Trou Aux Biches
Le Palmiste Resort & Spa Hotel
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort & Spa Hotel Trou aux Biches

Frequently asked questions

Is free cancellation available at Le Palmiste Resort & Spa?

Le Palmiste Resort & Spa offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Le Palmiste Resort & Spa?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Le Palmiste Resort & Spa on Jul 19, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Le Palmiste Resort & Spa?

This hotel is located in Trou aux Biches, just steps from Trou aux Biches Beach. You'll also find Mont Choisy Beach and Canonnier Beach within a short drive.

Is parking available on site at Le Palmiste Resort & Spa?

Yes, extended and self parking are offered for free at the hotel.

Is a spa located at Le Palmiste Resort & Spa?

Lotus Spa is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Le Palmiste Resort & Spa have a casino?

No, Le Palmiste Resort & Spa doesn't have a casino.

Will I find an indoor pool at Le Palmiste Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Le Palmiste Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, 3 outdoor pools, and a poolside bar.

Are there hot tubs at Le Palmiste Resort & Spa?

No, but this hotel does have a steam room.

Does Le Palmiste Resort & Spa have a restaurant that serves breakfast?

Yes, Le Palmiste Resort & Spa serves free buffet breakfast at Le Cateau Vert each morning.

Will Le Palmiste Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Le Palmiste Resort & Spa.

Are there connecting rooms at Le Palmiste Resort & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Le Palmiste Resort & Spa?

The closest major airport to Le Palmiste Resort & Spa is Sir Seewoosagur Ramgoolam Intl. Airport (MRU), which is about 28.5 mi away.

Are there rooms with balconies that I can book at Le Palmiste Resort & Spa?

Yes, every guestroom at Le Palmiste Resort & Spa comes with a balcony and some offer garden and pool views.

Does Le Palmiste Resort & Spa host weddings?

Take advantage of the wedding venue at Le Palmiste Resort & Spa if you plan to say "I do" during your trip.

Le Palmiste Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Susan

I booked two rooms at 5pm and my booking was accepted. When we arrived at 7 we were told our room would not be ready for 2 hours. I’m not sure why I was able to book the rooms when they had not been cleaned and wouldn’t be ready for at least 2 hours. They offered a communal shower room but still not good enough. As booking had already taken our money we were stuck. They offered changing facilities. Rooms should be available from 3pm as advertised . Otherwise the hotel is dated as are the rooms. The pool areas well maintained.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sophie

Liked: Staff & service, amenities, property conditions & facilities
Établissement correct pour faire un court séjour.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Patric

Liked: Cleanliness, staff & service
Allt är tillräckligt bra 8/10. Men inget är topp. Med andra ord, prisvärt.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Camilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Vi hadde et langt opphold, og vil ikke anbefale dette hotellet!! Servicen var jevnt over dårlig, selv om noen få innimellom var serviceinnstilte og hyggelige. Betjeningen fremstod som umotiverte og lite samkjørte. Det var møkkete overalt. Matlokkene i restauranten var fettete og alt virket uhygienisk. Lite variasjon til frokost. Vi spiste en uforholdsmessig dyr buffet til middag, som var elendig. House keeping vasket ikke vasken, fjernet hår i dusjen. Baderomsgulvet var møkkete, og det var mugg flere steder. Vi klagde gjentatte ganger på ulike feil og mangler, uten at dette ble tatt tak i. Det var 3 svømmebasseng, men flere av solsengene stod på et område dekket av vann, så man fikk ikke satt fra seg ting. Solseng madrassene var møkkete.
Stayed 11 nights in Oct 2025
Verified

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 13 nights in Jul 2023
Verified

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2023
Verified

6/10 Okay

Megane

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Chambre mal isolée on entend tt le bruit et les soirées de l’hôtel son très bruyante.. ménage pas fais en une semaine draps et serviettes jamais changer, chambre pas très propre à l’arrivée d’ailleurs. Eau prend 20min à chauffer pour se baigner.
Verified

2/10 Terrible

Olivier

Disliked: Staff & service, property conditions & facilities, room comfort

Pas terrible

Un hôtel nécessitant d’être rénové. Les clients mettent leurs serviettes sur les transats de la piscine et s’en vont du coup pas accessible puisque tous les transats sont pris. Personnel limite aimable. Les chambres spartiates dommage car l’endroit est top.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les accueil sympathique, respectueux et professionnel en particulier Azagen toujours à l'écoute et se pli en 4 pour rendre service. Les - la demi-pension, nourriture très basique, des fruits de mer surgelés en salade, au bout de trois jours on a fait le tour du buffet. Quasiment les mêmes desserts tous les jours. Le personnel est très gentil ils répondent oui à toutes vos demandes mais il faut parfois demander la même chose plusieurs fois. Oubli des mettre des serviettes ou du papier toilette....
Stayed 8 nights in Dec 2021
Verified

6/10 Okay

Robert

The key to the room didn't work and had to be "sorted" 3 times. There were no towels in the room on arrival. it was just not great, a tired hotel.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hôtel spacieux et confortable Chambres bien décorées Bien situé au trou aux Biches Trois belles piscines Excellent accueil et accompagnement tout au long de notre séjour À l'écoute des clients et toujours disponible Demi pension correcte et variée Excursions proposées au top Je recommande vivement
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout très bien.. juste animation musicale trop bruyante quand on a besoin de dormir tôt
Stayed 11 nights in Feb 2020
Verified

10/10 Excellent

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli hyvällä sijainnilla

Hyvä hotelli hinta-laatusuhteeltaan. Aamiainen hyvä, illallinen ei mikään erikoinen. Hotellissa viihtyisä piha ja hyvä sijainti lähellä Trou Aux Biches -rantaa. Voisin yöpyä uudestaan!
Stayed 6 nights in Jan 2020
Verified

6/10 Okay

Karin Maria Elisabet

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location hotel

An ok hotel with a very good location - close to extremely nice beach, good supermarked and nice restaurants. Plenty of medium standard food at the buffet. Good pool areas and good service.
Stayed 8 nights in Dec 2019
Verified

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien a recommander

Très bien , accueil et hôtel 😁 j'y reviens en février
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour à recommander

Le petit déjeuner les croissants ne sont pas délicieux mais le reste est bon. La chambre 240 mal située car une pompe (piscine) se déclenche toute la nuit on l'entend très bien dans la chambre avec les portes fermées.Il n'y a pas de pression pour la douche. La prochaine fois je demande une chambre au 1er étage ou au rez de chaussée avec vue sur la piscine proche de l'Accueil. Le personnel est vraiment attentionné et cela donne envie de revenir..
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Elendig service og et hotel der tydeligt er slidt.

Elendig service, og du kan ikke regne med hvad hotellet angiver af priser. Vi bestilte i Aug. for at fejre juleaften på hotellet. Den 11. Dec. får vi en mail om, at de i september har besluttet at prisen er ændret for jule gallamiddagen, altså omkring 2 måneder efter at de har taget beslutningen, får vi beskeden. Det bliver dog løst gennem hotels.com, men ændre ikke ved at hotellet har en håbløs service. Da jeg desuden kontakter ledelsen ved afrejse da der var andre småting, som vi ikke var tilfredse med, er der ingen forståelse, kun håbløse kommentarer om at de ikke har mulighed for at gøre noget, og at de håber vi vil komme igen - det kommer ikke til at ske.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort style hotel well positioned to explore Mauritius. Comfortable beds, good swimming pools.
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Hugues

Liked: Cleanliness, staff & service, room comfort
Beloofde Palmiste standaard kamer bleek een kamer zonder palmenuitzicht in een modern gebouw wat verderop grenzend aan een hoofdweg - weliswaar een comfortabele kamer maar helaas zonder de charme van het hoofdgebouw. Gaan ontbijten hield een wandelingetje langs de drukke weg in. Liever geen beloftes meer Palmiste!
Stayed 4 nights in Nov 2018
Verified

6/10 Okay

Tero

Liked: Cleanliness, staff & service, room comfort
Henkilökunta ystävällistä, ruoka ei mitään ihmeellistä.
Stayed 13 nights in Oct 2018
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

Gutes Mittelklasse-Ressort

Das Hotel entspricht einem guten 3-Sterne-Standard. Wir haben uns dort sehr wohl gefühlt. Das personal ist sehr freundlich und zuvorkommend. Wir hatten nur inkl Frühstück bestellt und waren daher nur zweimal im Hotelrestaurant zum Abendessen. Das war relativ teuer und hat wenig Auswahl geboten. Das Frühstück war nicht allzu abwechslungsreich aber das, was es gab war gut. Störend wirkte allerdings die Tatsache, dass zweimal am Tag die neben dem Hotel liegende Sickergrube geleert wird, was jeweils ca. 20 Minuten lang für eine unangenehme Geruchsbelästigung sorgt. In der Umgebung findet man alles, was man braucht, darunter auch einige gute Restaurants, bei denen man tagsüber auch kleinere Mahlzeiten oder Snacks bekommt. Das Hotel liegt zwar nicht direkt am Strand, man braucht aber dorthin gerade fünf Minuten, so dass das kein echter Nachteil ist.
Stayed 19 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach

Fine hotel at the price. Friendly and helpful staff. Very close to the Trou aux Biches beach.
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

yr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel acceuillant et proche de la plus belle plage

Hôtel remarquable, acceuillant. Personnel extrêmement gentil et à l écoute. Belles prestations. À côté de la plage trou aux biches. Hôtel familial. Adapté avec des enfants.
Stayed 9 nights in Feb 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, expensive food & drink.

Hotel is beautiful with lovely pools.The food and drink is fairly expensive with restaurants 2 minutes walk with prices at least half. The "town" is quiet and small and everything (bars and restaurants close at about 10PM (and the hotel bar at 11pm). The staff are all friendly and there is live music maybe 3 or 4 times a week. The bed was rock hard but this was resolved by the addition of a softer over-mattress.There are sports available in the hotel (table tennis, badminton, boule and pool. The one big disappointment was the snorkelling. There are almost no fish insdie the reef which is quite a way off shore and you need to visit on a glass bottom boat. The reef is not what I would expect for the Indian Ocean.
Stayed 17 nights in Feb 2018
Verified

4/10 Poor

michel

Disliked: Staff & service, property conditions & facilities, room comfort

A fuir, car beaucoup mieux dans le secteur.

Nous avons passé 15 nuits dans cet hôtel vieillot et direction méprisante, lors du WE en dessus de notre chambre il y a eu 12 personnes, ils sont arrivés le samedi, ont squatté la piscine jusqu'à 4h du matin, avec alcool, cigarettes et guitare....il a fallu leurs demander de faire moins de bruit...lorsque nous l'avons signalé le lendemain le directeur nous a demandé de partir!! Auquel nous lui avons répondu de nous rembourser!!! Il nous a même dit que nous n'avions pas payé !!! Nous lui avons fourni la facture et le reçu de la carte bancaire débitée aussitôt !!! Il a proposé un massage que nous lui avons refusé et une bouteille de rhum que l'on attend encore, de toutes les façons nous ne l'aurions pas prise par principe!!! L'hôtel n'est pas en face de la plage, il faut traverser 2 routes puis se rendre par un petit chemin sur celle-ci, pas de parasol et chaise pour s'allonger.... Salle de sport matériel en panne.. Petit déjeuner sans gout pour le café heureusement que l'on a eu des dosettes, jus de fruits avec beaucoup d'eau... Une fuite de liquide (15j) devant la porte d'entrée avec une odeur.... Des disparités de prix à la journée très importantes entre les différents clients pour un service identique.... Cet hôtel est trop cher pour les prestations proposées et surtout il y a beaucoup mieux autour et les pieds dans la mer avec accessoires de plage. Très déçus par cette expérience que je ne recommande pas. Nous ne sommes pas les seuls avoir eu des mots avec la direction.
Stayed 15 nights in Jan 2018