Le Grand Balcon

5.0 star property
Luxury hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Le Grand Balcon

Bar (on property)
Lobby
Point of interest
Suite (Capitole) | City view
Classic Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪2 min walk‬
  • Basilica of Saint-Sernin
    ‪5 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

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Room options

Suite (Saint-Exupéry)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite (Capitole)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room (Privilège)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Le Grand Balcon is adjacent to Place du Capitole and within a 10-minute walk of other popular attractions like Basilica of Saint-Sernin. The 47 rooms at this 5-star hotel include espresso makers, flat-screen TVs, and premium bedding.

What's nearby

  • Place du Capitole - 1 min walk - 0.0 miles
  • Capitole de Toulouse - 2 min walk - 0.1 miles
  • Place Wilson - 5 min walk - 0.3 miles
  • Basilica of Saint-Sernin - 5 min walk - 0.3 miles
  • Zenith de Toulouse - 8 min drive - 2.1 miles

Getting around

  • Capitole Station - 4 min walk
  • Toulouse Matabiau Station - 15 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Le Florida - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Le Bellini - ‬1 min walk
  • ‪Wok to Walk - ‬1 min walk
  • ‪Au Gascon - ‬2 min walk

About this property

Le Grand Balcon

Luxury hotel with a 24-hour front desk and a bar
Guests of Le Grand Balcon enjoy access to free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, free local calls, and safes are also available.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (20 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Frequently asked questions

Is a free cancellation option available at Le Grand Balcon?

Le Grand Balcon offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Le Grand Balcon?

This hotel is situated in Toulouse City-Centre, just steps from Place du Capitole and Church of Notre Dame du Taur, and within a short walk of Place Wilson. You'll also find Church of the Jacobins and Basilica of Saint-Sernin less than a mile away.

Is parking available on site at Le Grand Balcon?

No, there isn't parking at this hotel.

Does Le Grand Balcon feature a casino?

No, Le Grand Balcon doesn't have a casino.

Will I find an indoor pool at Le Grand Balcon?

No, there is no indoor pool at this hotel.

Is Le Grand Balcon good for couples?

Amenities that appeal to couples at this boutique hotel include in-room massages, premium bedding, and a rainfall showerhead.

Are there hot tubs at Le Grand Balcon?

No, there isn't a spa tub at this hotel.

Does Le Grand Balcon have a restaurant that serves breakfast?

Le Grand Balcon offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Le Grand Balcon allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Le Grand Balcon for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Does Le Grand Balcon have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Le Grand Balcon?

The closest major airport to Le Grand Balcon is Blagnac Airport (TLS), which is 6.1 mi away (13 minutes by car).

Can I book a room with a balcony at Le Grand Balcon?

No, you won't find guestrooms with balconies at Le Grand Balcon.

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 953 reviews
Rating 8 - Good. 310 out of 953 reviews
Rating 6 - Okay. 66 out of 953 reviews
Rating 4 - Poor. 24 out of 953 reviews
Rating 2 - Terrible. 17 out of 953 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksander, Ruislip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at this hotel in an ideal location
Stayed 3 nights in Jan 2025

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

a little more security

I enjoy this hotel a lot. Two things to help improve: 1 curtains need to be more black out as the lights from the street illuminate the entire room; 2. luggage that is left needs to be secure and not left in the lobby. I returned to see my expensive luggage sitting out in the hall where anyone could take it. The staff are always wonderful
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated, Dirty, and Poorly Secured

Really disappointing hotel. I had one of the most expensive rooms on the property, with the best view, but it was terrible. Stains all over the carpeted bedroom, stains on the sofa, torn bed linens and towels, a half-used bottle of conditioner in the bathroom, etc... On several occasions, I walked directly into the hotel elevator without seeing a single hotel employee. This does not feel secure at all. This hotel does not deserve its star-ranking, and should be avoided.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Bowdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff . Would highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , perfect location for city break in Toulouse.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeffrey

Traveled with partner
Liked: Staff & service
Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Classy.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chantel

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. We had booked 2 rooms at this hotel. Both rooms had coffee and other brown stains all down the walls and on the old carpet. Both rooms had live ticks running around the bed, carpet and drapes as if they owned the place. The bedding was also stained and looked lived in. I purposely went for what I thought would be a higher end hotel stay because I wanted to treat myself for the night, but what I ended up with felt more closer to a night of camping. Consider yourself WARNED.
Bedsheets
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location within steps from the main square of the city. Rooms and nice and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .
Stayed 1 night in Sep 2024

8/10 Good

Julia Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!
Stayed 1 night in Aug 2024

2/10 Terrible

Chantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paola, Canton

Traveled with partner
Liked: Cleanliness
Excellent location. Comfortable but not a 5 star hotel… 3.5 or 4 maybe. Nice staff but not a remarkable experience. Just a basic hotel to spend the night steps away from the Toulouse Capitole.
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Location was key

Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family

Good location, Friendly staff, but bad beds

Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024

10/10 Excellent

Parnian

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel. The location was great and the room and staff were wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take some time…

If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.
Stayed 1 night in Jul 2024

10/10 Excellent

Genelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.
Stayed 2 nights in Jul 2024