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Skotel Alpine Resort

3.5 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Skotel Alpine Resort

Restaurant
Terrace/patio
1 bedroom, individually decorated, individually furnished, free WiFi
Reception
Property grounds

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • Breakfast available
  • Laundry

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Tongariro National Park
    ‪6 min drive‬
  • Whakapapa Ski Area
    ‪7 min drive‬

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Room options

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Ngauruhoe Room

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Bunk - Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 81 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Cabin

Cabin | 1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Queen Room

Queen Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double, Shared Bathroom

8.8 out of 10
Excellent
(8 reviews)
  • 81 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom | 1 bedroom, individually decorated, individually furnished, free WiFi

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 81 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Cabin

1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

  • Sleeps 6
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Ngauruhoe Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Twin Bunk Beds and 2 Queen Beds

View all photos for Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Twin Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whakapapa

Located within a 5-minute walk of Tongariro National Park Whakapapa Visitor Centre, Skotel Alpine Resort is within a mile (2 km) of Lower Tama Lake. This 48-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.1 miles
  • Lower Tama Lake - 18 min walk - 1.0 mile
  • Tongariro National Park - 6 min drive - 4.9 miles
  • Whakapapa Ski Area - 7 min drive - 4.1 miles
  • Mangatepopo Trail Head - 23 min drive - 12.5 miles

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
  • ‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly hotel with a fitness center and a sauna
At Skotel Alpine Resort, guests have access to a gym, a sauna, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this hot springs hotel include a hot tub, a microwave in a common area, and a refrigerator in a common area.
Guests can expect to find free WiFi.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,008 reviews
$78 nightly
The price is $90
Aug 4 - Aug 5
Total includes taxes and fees
The Park Hotel Ruapehu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 35 per night
  • Cribs/infant beds are available for NZD 15 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is free cancellation available at Skotel Alpine Resort?

Skotel Alpine Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Skotel Alpine Resort?

This hotel is located in Tongariro National Park, just steps from Tongariro National Park Whakapapa Visitor Centre. You'll also find Tongariro National Park and Whakapapa Ski Area within a short drive.

Is there parking available at Skotel Alpine Resort?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Skotel Alpine Resort include a casino?

No, Skotel Alpine Resort doesn't have a casino.

Will I find an indoor pool at Skotel Alpine Resort?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Skotel Alpine Resort?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and rainfall showerheads.

Are there hot tubs at Skotel Alpine Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Skotel Alpine Resort have a restaurant with a breakfast menu?

Yes, Skotel Alpine Resort serves buffet breakfast each morning for a surcharge from its restaurant.

Does Skotel Alpine Resort allow pets to stay for free?

No, pets aren't allowed at Skotel Alpine Resort though service animals are welcome.

Are there connecting rooms at Skotel Alpine Resort?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Skotel Alpine Resort?

Yes, some guestrooms at Skotel Alpine Resort offer a furnished balcony and may feature mountain views.

Skotel Alpine Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 301 out of 776 reviews
Rating 8 - Good. 319 out of 776 reviews
Rating 6 - Okay. 113 out of 776 reviews
Rating 4 - Poor. 31 out of 776 reviews
Rating 2 - Terrible. 12 out of 776 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin, Middlebury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff was incredibly supportive to learn about dietary restrictions.
Stayed 1 night in Apr 2025

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025

8/10 Good

Szymon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025

8/10 Good

Brenda, Muskegon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Stayed 2 nights in Apr 2025

10/10 Excellent

elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
Stayed 2 nights in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
The walls are kind of thin so if you are a light sleeper it might be hard

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic upscale hostel/motel

I cannot say enough good about this place! Wonderful service, comfortable room with private bath/shower, great breakfast buffet (extra), bar, & restaurant (reserve your dining time early). Plenty of free parking. Our room looked out directly at the volcano with a sliding door walk out patio. Also, great location. We had planned to leave a vehicle at each end of the Tongariro Alpine Crossing but they counseled us that there is a 4 hr time limit after which you are likely to get towed, so we bought a round trip shuttle. Good to have the heads up!
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Yao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A little past it's prime.

Very run down hotel but we kind of knew that when we decided to go there. Everyone there was very friendly and everyone was having a good time. Don't think I would ever stay there again because it was a little below my standards.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

2/10 Terrible

Lara

Traveled with group
Disliked: Staff & service
Never ended up staying at this property as was unable to confirm after hours booking despite multiple attempts to contact Skotel. Wotif attempted to get a refund but the hotel refused. Poor customer service. Very unlikely to ever stay again or recommend. TBH the location is good, but there’s better places to stay in National Park
Stayed 1 night in Mar 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef, reception staff and owner went out of their way to make our stay exceptional. Generous size ensuite room with fabulous outlook and balcony. Warm and cosy and totally appropriate to prepare for and then recover from the Tongariro crossing (hot tub) and to explore Ruapehu. We'll be back for a week next time.
Stayed 2 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Good option for food and drinks with a bar/restaurant in the venue. Sauna and gym Included, gym was a bit dilapidated with the weights being welded onto the bars and unchangeable, and with most machines broken. Cleanliness and other amenities not an issue. Well stocked kitchen
Stayed 1 night in Mar 2025

10/10 Excellent

Michiko, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Easy check in an out. Staff was very quick and gave recommendations. I like the fact that there was a little sink in the room. Bathrooms were clean. The showers had hot water which was wonderful cuz it gets cold up there at night. My only complaint is you can hear every single noise that the other tenants make from them just walking to babies crying in their room. Our neighbors didn't go to sleep till midnight, I had to knock on their door and tell them to hush.
Stayed 2 nights in Mar 2025