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Ueno First City Hotel

3.5 star property

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Photo gallery for Ueno First City Hotel

Property entrance
Reception
Cafe
Premium bedding, down comforters, desk, blackout drapes
Japanese Style Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
1-14-8 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪5 min walk‬
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator | Premium bedding, down comforters, desk, blackout drapes

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium bedding, down comforters, desk, blackout drapes

Basic Twin Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, desk, blackout drapes

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking, Refrigerator

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, 1 Large Twin Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Japanese Style Room, Non Smoking

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Semi Double Room

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Economy Single Room

Premium bedding, down comforters, desk, blackout drapes

Economy Single Room

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Tokyo

Located in Ueno, Ueno First City Hotel is within a 5-minute walk of Yushima Tenman-gu Shrine and within 15 minutes of other popular attractions like Kyu Iwasaki-tei Gardens. This 77-room, 3.5-star hotel has conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Ameyoko Shopping District - 5 min walk - 0.3 miles
  • Akihabara Electric Town - 5 min walk - 0.3 miles
  • Ueno Park - 6 min walk - 0.4 miles
  • University of Tokyo - 8 min walk - 0.4 miles
  • Ueno Zoo - 9 min walk - 0.5 miles

Getting around

  • Yushima Station - 3 min walk
  • Okachimachi Station - 5 min walk
  • Narita Intl. Airport (NRT) - 76 min drive

Restaurants

  • ‪四川担担麺 阿吽 - ‬1 min walk
  • ‪たん清 湯島天神下店 - ‬1 min walk
  • ‪こんごう庵 - ‬1 min walk
  • ‪ひよこ家 - ‬1 min walk
  • ‪蕎麦酒場 角ヤ 湯島天神 - ‬1 min walk

About this property

Ueno First City Hotel

Guests of Ueno First City Hotel enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a computer station, laundry facilities, and a water dispenser.
Guests can expect 40-inch flat-screen TVs with digital channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • hushimi

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 2500
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1400 per person
  • Early check-in fee: JPY 2500 (subject to availability)
  • Late check-out fee: JPY 2500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

First City Hotel
Ueno First City
Ueno First City Hotel
Ueno First City Hotel Tokyo, Japan
Ueno First City Taito
Hotel Ueno First City
Ueno First City Hotel Tokyo
Japan
Hotel Ueno First City
Ueno First City Taito
Ueno First City Hotel Tokyo
Ueno First City Hotel Hotel
Ueno First City Hotel Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Ueno First City Hotel?

Ueno First City Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ueno First City Hotel?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Ueno First City Hotel on Jun 28, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Ueno First City Hotel?

This hotel is situated in Ueno within a 10-minute walk of Ueno Park and Ameyoko Shopping District. You'll also find Tokyo Dome and Tokyo Imperial Palace within a short drive.

Is there parking available at Ueno First City Hotel?

No, this hotel doesn't offer parking.

Does Ueno First City Hotel include a casino on the premises?

No, Ueno First City Hotel doesn't have a casino.

Will I find an indoor pool at Ueno First City Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ueno First City Hotel?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, in-room massages, and premium bedding.

Does Ueno First City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ueno First City Hotel have a restaurant with a breakfast menu?

Yes, Ueno First City Hotel serves a cooked-to-order breakfast for a surcharge each morning at hushimi.

Will Ueno First City Hotel allow pets to stay free of charge?

No, pets aren't allowed at Ueno First City Hotel though service animals are welcome.

Does Ueno First City Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ueno First City Hotel?

The closest major airport to Ueno First City Hotel is Haneda Airport (HND), which is 15.6 mi away (45 minutes by car).

Are there rooms with balconies at Ueno First City Hotel?

No, you won't find guestrooms with balconies at Ueno First City Hotel.

Ueno First City Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 107 out of 417 reviews
Rating 8 - Good. 199 out of 417 reviews
Rating 6 - Okay. 87 out of 417 reviews
Rating 4 - Poor. 17 out of 417 reviews
Rating 2 - Terrible. 7 out of 417 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
Very clean room & staff was nice & friendly really helpful in a good location easy to find
Stayed 1 night in Feb 2026
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
The room was ok great location & staff was absolutely brilliant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wai Ho Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess to transport
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Karel

Liked: Staff & service, amenities, property conditions & facilities
Practical option
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
the building is older, and on the last 36 hours of our trip they where doing heavy work inside the room and that woke us up at a time i would consider kinda early. it is a no frills hotel so dont expect western amount of aminenities like a pool, but the staff is friendly and helpful. They do have a coin laundry which makes it nice when planning a trip meaning you can pack lite and wash as you go. Also the property is close to pubs so if your a night owl amd want to get a taste of local night life its an ideal location. and it is walking distance to akihabara. Overall i would give it a 5/5 rating, barring the minor problem at the end.
Stayed 13 nights in Jun 2025
Verified

8/10 Good

アキノリ

Liked: Cleanliness, staff & service
コストパフォーマンスが高くて良かったです。
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
和室(畳)ではなく、空きスペースを個室化し、狭くてベッドが置けないから?布団が敷いてあるだけの部屋でした。加湿空気清浄機の水タンクは黒カビがびっしりで使う気になりませんでした。部屋自体の清潔感も今ひとつ。ただ、設備や備品は他の部屋と同じで不満はありません。 総合的に、他の普通の部屋より1泊あたり1000円くらい安いだけだったのでコスパは良くないです。
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

かずたか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装も新しくこの価格でこの広さなら 大満足です！
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が綺麗で良かったです。初日のバスローブのボタンがなくて前が閉じなくてびっくりでしたが笑 自販機は各階にあるとありがたいですね。
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の清潔さやスタッフの対応の良さがとても良かった。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Worawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お薦めです！

湯島駅から直ぐ。 フロントの対応も気持ち良かったです。 アメニティも沢山ありますが、目の前で出されるので、もう少しゆっくり選びたいかと。 お部屋はお掃除は行き届いていて綺麗ですが、古さは分かります。 タオル等々使い込んだ感じです。 廊下の声は聞こえます。 １人でゆったりするには十分です。 値段も手頃なので、リピしたいホテルです。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

便利

立地がよく、部屋も加湿空気清浄機やウォシュレットなど、必要なものは揃っています。追加料金でのレイトチェックアウト13時までのプランがとても使いやすく、また利用させていただきたいです。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティ取り放題やフロントの方の ドームまでの詳しい道案内や サービス満点で初めて泊まったけど満足です♪ また次回もコチラにします(*^^*)
Stayed 1 night in Dec 2019
Verified

8/10 Good

Monomonlite

Liked: Staff & service, property conditions & facilities
Nice location. But, quite small room for semi double type.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
มีร่มให้ยืมใช้ ห้องสะอาดเรียบร้อย แต่เล็กไปหน่อย สไตล์ญี่ปุ่นในเมืองห้องจะเล็ก
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Yuk Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

理想住宿

位置佳，非常整潔,房間比想像中大,可以打開兩個行李，性價比高,下次也會選擇入住。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Service ^^ See You Next Time 毎回 , 良いサービス ( ◜‿◝ )♡ いつもありがとうございました
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เดินทางไปมาสะดวกใกล้สถานีรถไฟฟ้าและอยู่ใกล้สถานที่ Shopping และร้านอาหารหลายร้านให้เลือกแบบจุใจ ถ้าใครพึ่งมาจากสถานีรถไฟฟ้าสนามบินนาริตะจะไปโรงแรมถ้าไม่อยากลากกระเป๋าก็สามารถเรียก Taxi ไปโรงแรมเพียง 1000 เยนเท่านั้น เพราะโรงแรมตั้งอยู้ใจกลางถนน Ueno โดยรวมถือว่าเป็นโรงแรมดีมากๆ
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

Naisui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全館禁煙なのでタバコの臭いに悩まされることなく快適でした。女性用のアメニティも充実していて助かりました。素泊まりだったので部屋の広さも十分でした。 クローゼットが小さいのでコート掛け等のフックがあると、脱いだ服や濡れたタオルをかけたり便利かなと思います。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value

Location was pretty good, about 3 blocks from :JR station Okachimachi, one or two blocks from 3 different Subway lines so easy to get around from here. Room was pretty good, as was internet, although did have some problems staying connected,but was fast enough when hooked up.. Only real complaint was coffee and breakfast at the hotel not available till 8am. We had to run across the street every morning to get coffee at the Family Mart. At least it was close. Sun comes up at arround 6 am (late October) so don't get the breakfast if you want an early start.Only other minor complaint is they use regular keys and want you to give them the key when you leave and show them a piece of paper when you return. With 2 people this can be problematic if you go different ways and you're not sure who will return first.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a lot of restaurants, shopping and the subway! Great value
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
特になし。コストパフォーマンスはいまいち。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm quite satisfied with this hotel; location, service, service-mind of front office (especially the young lady which I couldn't remember her name, truly sorry, that tried to help us in contacting attraction we'd like to go and use only Japanese!) The only thing that I felt a bit unpleasant was a musty smell from their bed sheet and blanket; might be because it's rainy season
Stayed 9 nights in Sep 2019