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Tokyu Stay Shibuya

3.0 star property

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Exterior
Fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(31 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Located in Shibuya, Tokyu Stay Shibuya is a leisurely stroll from popular sights such as Shibuya Saunas and Shibuya Crossing. The 126 rooms at this 3-star hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya Crossing - 10 min walk - 0.6 miles
  • Shibuya Sky - 12 min walk - 0.7 miles
  • Yoyogi Park - 14 min walk - 0.8 miles

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk

About this property

Tokyu Stay Shibuya

At Tokyu Stay Shibuya, guests have access to a rooftop terrace, free WiFi in public areas, and a computer station. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This hotel also has a vending machine.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchenettes, washers/dryers, and refrigerators are also standard. Housekeeping is available on request.

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  • Air conditioning
  • Laundry
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Are free cancellation options available at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokyu Stay Shibuya?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Jun 7, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Tokyu Stay Shibuya?

This hotel is situated in Shibuya within a 10-minute walk of Love Hotel Hill and Shibuya Saunas. You'll also find Shibuya Crossing and Tokyo Tower within a short drive.

Is parking available on site at Tokyu Stay Shibuya?

No, there isn't parking at this hotel.

Does Tokyu Stay Shibuya have a casino on the premises?

No, Tokyu Stay Shibuya doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Shibuya?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tokyu Stay Shibuya?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a kitchenette, and bathrobes.

Does Tokyu Stay Shibuya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Shibuya have a restaurant with a breakfast menu?

Tokyu Stay Shibuya offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Shibuya allow pets to stay for free?

No, pets aren't allowed at Tokyu Stay Shibuya though service animals are welcome.

Does Tokyu Stay Shibuya have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Tokyu Stay Shibuya?

The closest major airport to Tokyu Stay Shibuya is Haneda Airport (HND), which is 15.5 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Tokyu Stay Shibuya?

No, there aren't any guestrooms with balconies at Tokyu Stay Shibuya.

Tokyu Stay Shibuya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1010 reviews
Rating 8 - Good. 230 out of 1010 reviews
Rating 6 - Okay. 55 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 7 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffery

Stayed 2 nights in Feb 2026

10/10 Excellent

Anne-Helene

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, central location, common meeting area in lobby, laundry in room
Stayed 3 nights in Oct 2025

10/10 Excellent

Taze

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room right in the heart of Shibuya. Within walking distance of Shibuya train station, a bunch of awesome stores, and delicious restaurants! The coffee severed in the morning is also good!
Stayed 4 nights in Jan 2026

10/10 Excellent

Aditi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel for its generously sized rooms (especially compared to others in the area), excellent location, and both in-house and nearby amenities. The staff truly went above and beyond to help, making the stay super smooth. A solid 10/10 for convenience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New facility, not old or out dated. Friendly staff. Coffee shop in house (small but has coffee) great facilities in room including fridge, microwave, hot plate, washer/dryer, balcony, TV, air conditioner, comfortable beds and lounge area. Amazing shower and bathroom area, definitely the highlight for us!
Stayed 5 nights in Jan 2026

10/10 Excellent

HELEN WAI KING

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just Checked out from our stay and now heading to next destination. Cannot fault this place and lived up my expectations. The room was big enough for a 3 night stay and had also a washing machine/sink area which was handy and the amenities and hairdryer was great. The cleaning service is only every 7days but towels and rubbish collection is whenever day you require when you put the sign on the door. Receptionist was really friendly and extremely helpful especially when i enquiried about luggage forwarding to my next hotel. Location is perfect. Familymart and supermarkets on the doorstep. Its close enough to the shopping action/Shibuya station (15mins walk) Will definitely recommend and stay here again on my next trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, staff were very nice and the rooms were very clean and complete ! With kitchenette and washer/dryer too.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient place, clean, comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were wonderful! The location brings you to a more intimate part of Shibuya with lovely small wine bars and restaurants at your door step. Highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is excellent - 10mins from Shibuya station, along a cute but quiet lane with lots of nice restaurants and a few bars. Friendly staff, decent value, good showers & relatively OK sized rooms for Tokyo.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and loved the location and in-room washer/dryer and deep bathtub.
Stayed 1 night in Jan 2026

8/10 Good

Le

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2025

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely gona come back. excellent everything
Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great kocation
Stayed 3 nights in Dec 2025

8/10 Good

Ana, Annandale

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Need to do a better job with cleaning the rooms
Stayed 2 nights in Jan 2026

8/10 Good

Ana, Annandale

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It is in a great location and staff was friendly. The coffee is excellent. The rooms were fine with the exception of the bed covers. One of the covers had stains and did not smell good. Other than that, the room had everything we needed.
Stayed 8 nights in Jan 2026

8/10 Good

Vanessa

Stayed 2 nights in Jan 2026

10/10 Excellent

Bradford

Stayed 1 night in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Jan 2026

10/10 Excellent

Owen

Stayed 3 nights in Jan 2026

10/10 Excellent

JULI

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean, modern & well located in a quiet location only 10 mins walk from centre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and it was a convenient location to all the shopping in Shibuya and Shibuya train station.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer Mad

Stayed 6 nights in Dec 2025

10/10 Excellent

Jose

Stayed 3 nights in Dec 2025