Tokyu Stay Nishi Shinjuku

3.0 star property

Choose dates to view prices

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Exterior
Lobby
Daily cooked-to-order breakfast (JPY 1500 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Moderate double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Residential Double, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. Each of the 148 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 miles
  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku I Land - 9 min walk - 0.5 miles
  • Omoide Yokocho - 15 min walk - 0.8 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.7 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪FUNGO DINING - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a short 7-minute walk of Tokyo Metropolitan Government Building and also 14 minutes on foot from Tokyo Opera City Concert Hall. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is parking available on site at Tokyu Stay Nishi Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tokyu Stay Nishi Shinjuku?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Does Tokyu Stay Nishi Shinjuku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Does Tokyu Stay Nishi Shinjuku have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 18.4 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Tokyu Stay Nishi Shinjuku?

No, at Tokyu Stay Nishi Shinjuku, there aren't any guestrooms that list a balcony.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1011 reviews
Rating 8 - Good. 335 out of 1011 reviews
Rating 6 - Okay. 89 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was lovely and very welcoming. The property was extremely clean and well maintained. My only concern was the lack of storage space in the room. There was no closet or drawers available to store clothes, which made it a little inconvenient during the stay.
Stayed 5 nights in Feb 2026

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in room. Construction noise in the morning. Other than that quiet. Staff were incredible and they even stored our luggage for free. Lots of food around. Very convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 3 nights in Dec 2025

8/10 Good

Rica

Liked: Cleanliness, amenities
Disliked: Staff & service
Room was nice and clean
Stayed 1 night in Dec 2025

8/10 Good

Rica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yiming

Stayed 1 night in Dec 2025

6/10 Okay

diane

Traveled with family
Liked: Amenities, property conditions & facilities
We would like a bed with walking room all around because this hotel is not cleaning the rooms nor making beds
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast at the hotel.
Stayed 3 nights in Nov 2025

8/10 Good

lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025

10/10 Excellent

Sokha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 4 nights in Nov 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
The room was clean and bed was very comfortable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Xavier

Stayed 2 nights in Oct 2025

8/10 Good

Allison Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. It’s a quiet little area just outside of the busy Shinjuku area. The rooms are a bit small but that was expected and we didn’t mind.
Stayed 8 nights in Oct 2025

8/10 Good

John

Liked: Amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer, Gardena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transit; many options for meals.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities
We didn’t have breakfast option since there are a lot to choose from around the hotel. The room has washer and dryer and microwave and kettle among some basic utensils. The staff is very kind and helpful. We are thinking in coming back next year.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roxana

Stayed 3 nights in Oct 2025

6/10 Okay

Neil

Disliked: Room comfort
Bathroom a bit dated, with very noisy air extraction system that could not be turned off "for health and safety reasons", probably because of the strong sewage smell coming from the pipes.
Stayed 3 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 6 nights in Oct 2025

10/10 Excellent

Dominick, Leesville

Amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarantsetseg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room ,as expected in tokyu, but you have a kettle, microwave and washing machine in your room. Unusually, there isnt daily housekeeping, which wasnr a problem for us. You can ask for clean towels with a sign on your door. Great shower.
Stayed 6 nights in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and incredible location. Rooms were clean and well taken care of with washer/dryer in room. V. Convenient access to
Stayed 3 nights in Oct 2025