Tokyu Stay Nishi Shinjuku

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Point of interest
Food and drink
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

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5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Place, Meiji Jingu Shrine
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Residential Double, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Tokyo Metropolitan Government Building, Tokyu Stay Nishi Shinjuku is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. Each of the 148 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle.

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 2 min drive - 1.5 miles
  • Meiji Jingu Shrine - 4 min drive - 2.1 miles
  • Tokyo Imperial Palace - 8 min drive - 4.8 miles
  • Tokyo Tower - 8 min drive - 5.8 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪なおじ 西新宿店 - ‬2 min walk

About this property

Tokyu Stay Nishi Shinjuku

Hotel with a 24-hour front desk, 7-minute walk to Tokyo Metropolitan Government Building
Guests staying at Tokyu Stay Nishi Shinjuku enjoy free WiFi in public areas, free newspapers, and a vending machine. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry.
Guests can expect 40-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include washers/dryers, refrigerators, and microwaves. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

Are free cancellation options available at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see near Tokyu Stay Nishi Shinjuku?

This hotel is situated in Shinjuku within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. You'll also find Shibuya Crossing and Tokyo Dome within a short drive.

Will I be able to park at Tokyu Stay Nishi Shinjuku?

No, there isn't parking at this hotel.

Does Tokyu Stay Nishi Shinjuku have a casino on the premises?

No, Tokyu Stay Nishi Shinjuku doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Nishi Shinjuku?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tokyu Stay Nishi Shinjuku?

Amenities that appeal to couples at this hotel include a soaking tub, a smart TV, and free Internet access.

Are there hot tubs at Tokyu Stay Nishi Shinjuku?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Nishi Shinjuku have a restaurant that serves breakfast?

Tokyu Stay Nishi Shinjuku offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Nishi Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Nishi Shinjuku.

Does Tokyu Stay Nishi Shinjuku have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Tokyu Stay Nishi Shinjuku?

The closest major airport to Tokyu Stay Nishi Shinjuku is Haneda Airport (HND), which is 17.9 mi away (45 minutes by car).

Can I book a room with a balcony at Tokyu Stay Nishi Shinjuku?

No, there aren't any guestrooms with balconies at Tokyu Stay Nishi Shinjuku.

Reviews

Tokyu Stay Nishi Shinjuku Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 532 out of 1007 reviews
Rating 8 - Good. 340 out of 1007 reviews
Rating 6 - Okay. 88 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay really friendly staff
Stayed 14 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was pleasant. I like the fact that stores were walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 7 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Gurdeep, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to transport and plenty of eating places around.
Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Stayed 2 nights in Jul 2025

10/10 Excellent

Kacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and it's location to the nearby park, restaurants, and transit. Rooms are clean and breakfast is offered, including interesting frozen options as well as cereal.
Stayed 4 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place with friendly staff. Only downside is that it’s a very small hotel room
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Suzan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dusko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tipical Japanese hotel room that has no wardrobe and no much room to unpack your luggages. The bathroom has famous Japanese toilet, bath tube used as shower and little space for toiletries. Has a washing machine, mini oven, and a kettle in mini, mini kitchenette. Breakfasts available, but you have to collect quite limited selection of cereals, nuts, filter coffee, rice frozen vegetables, frozen fish and frozen ham and cheese sendviches. You have to request new towels and rubbis to be collecter, and it is free. Bad making and cleaning is at an extra fee. Staff is friendly and helpful and place feels safe.
Stayed 4 nights in Jun 2025

10/10 Excellent

NADINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Loved in washer dryer in room
Stayed 5 nights in Jun 2025

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Edise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was a good size for our family of 4. Restaurants are walking distance and safe.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small for a western hotel but very comfortable regardless.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean property, staff was helpful and friendly, perfect location in Tokyo close to several tourist areas, safe location with restaurants and stores immediately next to it. Would definitely stay there again, highly recommended!
Stayed 6 nights in Jun 2025

10/10 Excellent

Yvonne

Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Kristin

Liked: Amenities, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

carmellite

Traveled with group
Perfect location, ideal sized room and the amenities provided for my room made my stay so much easier!
Stayed 9 nights in May 2025